Freshworks Vs Genesys PureCloud : In-Depth Comparison
Categories where Freshworks and Genesys PureCloud compete
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Freshworks
Comparing the customer bases of Freshworks and Genesys PureCloud
Comparing the customer bases of Freshworks and Genesys PureCloud, we can see that Freshworks has 33958 customer(s), while Genesys PureCloud has 2794 customer(s). In the Customer Experience category, with 33958 customer(s) Freshworks stands at 6th place by ranking, while Genesys PureCloud with 2794 customer(s), is at the 33rd place.
Freshworks
6th
33958 Customer
Genesys PureCloud
33rd
2794 Customer
Comparing the market share of Freshworks and Genesys PureCloud
Freshworks has a 3.65% market share in the Customer Experience category, while Genesys PureCloud has a 0.30% market share in the same space.
Compare Freshworks vs Genesys PureCloud customers by geography
Comparing Freshworks and Genesys PureCloud customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Genesys PureCloud has more customers in United States.
Freshworks
Genesys PureCloud
Customer Movements for this month
Gain actionable insights about the buying patterns of Freshworks vs Genesys PureCloud’s target audience.
Freshworks
New
224 Customer
Lost
228 Customer
Genesys PureCloud
New
224 Customer
Lost
92 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Genesys PureCloud compete against each other?
Freshworks and Genesys PureCloud compete against each other in the Contact Center, Customer Experience, Auto Dialer, Communication, Customer Engagement.
How does the market share of Freshworks and Genesys PureCloud compare in the Customer Experience market?
How many customers are acquired by Freshworks and Genesys PureCloud in the Customer Experience segment?
What are the countries in which Freshworks and Genesys PureCloud has more customers?
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