Question 1

What are the different markets in which
        Podium and
        Genesys PureCloud compete against each other?

Accepted Answer

Podium and
        Genesys PureCloud compete against each other in
        the Customer Experience, Customer Satisfaction Ratings, Instant Messaging And Chat, Auto Dialer, Communication.

Question 2

How does the market share of
        Podium
        and Genesys PureCloud compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Podium has a
        2.83%
        market share in comparison to
        Genesys PureCloud’s
        0.30%.
        Since it has a better market share coverage,
        Podium holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Genesys PureCloud holds the
        33rd spot.

Question 3

How many customers are acquired by
        Podium and
        Genesys PureCloud in the
        Customer Experience segment?

Accepted Answer

Podium has
        26,382 customers and
        Genesys PureCloud has
        2,794 customers in the
        Customer Experience
        segment. Podium has
        23588 more customers than
        Genesys PureCloud in this category.

Question 4

What are the countries in which
        Podium and
        Genesys PureCloud has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
Genesys PureCloud has more customers in United States, Australia and United Kingdom.

Podium Vs Genesys PureCloud : In-Depth Comparison

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Comparing the customer bases of Podium and Genesys PureCloud

Comparing the market share of Podium and Genesys PureCloud

Compare Podium vs Genesys PureCloud customers by geography

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