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Kayako

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Kayako is a Customer Experience Software made personal and simple with a unified customer service platform that helps them to build closer relations...Read more

Customer Experience
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Market Share of Kayako

Current Customer(s)

1493

Market Share (Est.)

0.12%

Ranking

#46

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17797714.86%Kayako vs Zendesk
Intercom15261112.75%Kayako vs Intercom
Trustpilot14640012.23%Kayako vs Trustpilot
Adobe Experience Cloud1114789.31%Kayako vs Adobe Experience Cloud
Adobe Marketing Cloud825186.89%Kayako vs Adobe Marketing Cloud
Qualtrics795646.64%Kayako vs Qualtrics
Freshworks371483.10%Kayako vs Freshworks
Smartlook315862.64%Kayako vs Smartlook
Adobe Commerce Cloud311992.61%Kayako vs Adobe Commerce Cloud
Qualtrics Research Core255692.14%Kayako vs Qualtrics Research Core
Zoho CRM251752.10%Kayako vs Zoho CRM
Campaign Monitor229761.92%Kayako vs Campaign Monitor
Yotpo228141.91%Kayako vs Yotpo
Podium210921.76%Kayako vs Podium
Pipedrive187181.56%Kayako vs Pipedrive
Pendo183231.53%Kayako vs Pendo
Smile.io158141.32%Kayako vs Smile.io
OneAll141601.18%Kayako vs OneAll
Salesforce Service Cloud129241.08%Kayako vs Salesforce Service Cloud
Sitecore110950.93%Kayako vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.

Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Trustpilot

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Kayako vs Adobe Experience Cloud

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Kayako vs Adobe Marketing Cloud

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Kayako vs Qualtrics

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Kayako vs Freshworks

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Kayako vs Smartlook

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Customers of Kayako

Around the world in 2025, over 1478 companies have started using Kayako as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Angels Of Care10,000+McKinneyTexasUnited States
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CGI10,000+MontrealQuebecCanada
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Mondelez International, Inc.10,000+ChicagoIllinoisUnited States
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Cardiff University Professional Development Unit10,000+CardiffWalesUnited Kingdom
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Ingram Micro10,000+IrvineCaliforniaUnited States
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Delta Air Lines10,000+AtlantaGeorgiaUnited States
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The Nautical Institute10,000+LondonEnglandUnited Kingdom
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Pearson10,000+LondonEnglandUnited Kingdom
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Burlington Stores, Inc.10,000+BurlingtonNew JerseyUnited States
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SSP Group Plc10,000+LondonEnglandUnited Kingdom
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Customer Experience are Software Development (44), Cloud Services (35), Education (27).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the customer-experience category fall in the company size of 100 - 249 employees (342 companies), 20 - 49 employees (326 companies), 1,000 - 4,999 employees (184 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for customer-experience are the United States with 694(59.98%), United Kingdom with 134(11.58%), India with 90(7.78%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Customer Experience
Helpdesk Tools
Instant Messaging And Chat

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Zendesk Kayako vs Intercom Kayako vs Trustpilot.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the customer-experience?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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