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Kayako

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Kayako is a Customer Experience Software made personal and simple with a unified customer service platform that helps them to build closer relations...Read more

Customer Experience
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Market Share of Kayako

Current Customer(s)

1018

Market Share (Est.)

0.11%

Ranking

#52

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 17.53%, Intercom with 14.49%, Trustpilot with 13.25% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16325717.53%Kayako vs Zendesk
Intercom13493414.49%Kayako vs Intercom
Trustpilot12332613.25%Kayako vs Trustpilot
Adobe Marketing Cloud741367.96%Kayako vs Adobe Marketing Cloud
Qualtrics371553.99%Kayako vs Qualtrics
Freshworks339583.65%Kayako vs Freshworks
Smartlook280983.02%Kayako vs Smartlook
Podium263822.83%Kayako vs Podium
Qualtrics Research Core246142.64%Kayako vs Qualtrics Research Core
Campaign Monitor238092.56%Kayako vs Campaign Monitor
Yotpo235182.53%Kayako vs Yotpo
Zoho CRM196812.11%Kayako vs Zoho CRM
Adobe Commerce Cloud187402.01%Kayako vs Adobe Commerce Cloud
Pendo169881.82%Kayako vs Pendo
Smile.io162661.75%Kayako vs Smile.io
Pipedrive142481.53%Kayako vs Pipedrive
OneAll104401.12%Kayako vs OneAll
Sitecore91430.98%Kayako vs Sitecore
Salesforce Service Cloud87670.94%Kayako vs Salesforce Service Cloud
Bazaarvoice72190.78%Kayako vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 17.53%, Intercom with 14.49%, Trustpilot with 13.25% market share.

Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Trustpilot

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Kayako vs Adobe Marketing Cloud

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Kayako vs Qualtrics

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Kayako vs Freshworks

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Kayako vs Smartlook

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Kayako vs Podium

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Customers of Kayako

Around the world in 2025, over 1018 companies have started using Kayako as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Tech Mahindra10,000+PuneMaharashtraIndia
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YASH Technologies10,000+HyderabadTelanganaIndia
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ebay.com10,000+San JoseCaliforniaUnited States
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Florida State University10,000+TallahasseeFloridaUnited States
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NetApp10,000+SunnyvaleCaliforniaUnited States
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AXA10,000+ParisIle-de-FranceFrance
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Tesla, Inc.10,000+AustinTexasUnited States
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John Deere10,000+MolineIllinoisUnited States
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Jacobs10,000+DallasTexasUnited States
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Coles10,000+Hawthorn EastVictoriaAustralia
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Customer Experience are Software Development (30), Web Hosting (24), Cloud Services (18).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the customer-experience category fall in the company size of 20 - 49 employees (217 companies), 100 - 249 employees (213 companies), 250 - 499 employees (156 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for customer-experience are the United States with 493(61.17%), United Kingdom with 90(11.17%), India with 55(6.82%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Customer Experience
Instant Messaging And Chat
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Zendesk Kayako vs Intercom Kayako vs Trustpilot.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the customer-experience?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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