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Kayako

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Kayako is a Customer Experience Software made personal and simple with a unified customer service platform that helps them to build closer relations...Read more

Customer Experience
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Market Share of Kayako

Current Customer(s)

1240

Market Share (Est.)

0.10%

Ranking

#49

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17150414.18%Kayako vs Zendesk
Intercom16391313.56%Kayako vs Intercom
Trustpilot16353213.53%Kayako vs Trustpilot
Adobe Marketing Cloud855207.07%Kayako vs Adobe Marketing Cloud
Qualtrics816176.75%Kayako vs Qualtrics
Adobe Experience Cloud780856.46%Kayako vs Adobe Experience Cloud
Freshworks357012.95%Kayako vs Freshworks
Smartlook332582.75%Kayako vs Smartlook
Qualtrics Research Core295122.44%Kayako vs Qualtrics Research Core
Pendo256662.12%Kayako vs Pendo
Adobe Commerce Cloud249292.06%Kayako vs Adobe Commerce Cloud
Zoho CRM240911.99%Kayako vs Zoho CRM
Yotpo229631.90%Kayako vs Yotpo
Podium223381.85%Kayako vs Podium
Pipedrive182551.51%Kayako vs Pipedrive
Campaign Monitor175181.45%Kayako vs Campaign Monitor
ClickTale159601.32%Kayako vs ClickTale
Smile.io158341.31%Kayako vs Smile.io
OneAll138541.15%Kayako vs OneAll
Salesforce Service Cloud106130.88%Kayako vs Salesforce Service Cloud
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.

Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Trustpilot

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Kayako vs Adobe Marketing Cloud

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Kayako vs Qualtrics

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Kayako vs Adobe Experience Cloud

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Kayako vs Freshworks

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Kayako vs Smartlook

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Customers of Kayako

Around the world in 2026, over 1205 companies have started using Kayako as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Nuance Communications10,000+BurlingtonMassachusettsUnited States
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Nesma10,000+JeddahMakkahSaudi Arabia
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University Of Alabama At Birmingham10,000+BirminghamAlabamaUnited States
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Thomson Reuters10,000+TorontoOntarioCanada
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Booz Allen Hamilton Holding Corporation10,000+McLeanVirginiaUnited States
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Sedgwick10,000+MemphisTennesseeUnited States
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John Deere10,000+MolineIllinoisUnited States
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Autonomous University Of Santo Domingo10,000+Santo DomingoNacionalDominican Republic
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Zensar Technologies10,000+PuneMaharashtraIndia
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The City Of Edinburgh Council10,000+EdinburghScotlandUnited Kingdom
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Customer Experience are Software Development (35), Cloud Services (33), Education (23).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the customer-experience category fall in the company size of 100 - 249 employees (273 companies), 20 - 49 employees (256 companies), 1,000 - 4,999 employees (158 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for customer-experience are the United States with 568(60.17%), United Kingdom with 111(11.76%), India with 67(7.10%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Helpdesk Tools
Instant Messaging And Chat
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Zendesk Kayako vs Intercom Kayako vs Trustpilot.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the customer-experience?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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