Kayako is a Customer Experience Software made personal and simple with a unified customer service platform that helps them to build closer relations...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 171504 | 14.18% | Kayako vs Zendesk |
| Intercom | 163913 | 13.56% | Kayako vs Intercom |
| Trustpilot | 163532 | 13.53% | Kayako vs Trustpilot |
| Adobe Marketing Cloud | 85520 | 7.07% | Kayako vs Adobe Marketing Cloud |
| Qualtrics | 81617 | 6.75% | Kayako vs Qualtrics |
| Adobe Experience Cloud | 78085 | 6.46% | Kayako vs Adobe Experience Cloud |
| Freshworks | 35701 | 2.95% | Kayako vs Freshworks |
| Smartlook | 33258 | 2.75% | Kayako vs Smartlook |
| Qualtrics Research Core | 29512 | 2.44% | Kayako vs Qualtrics Research Core |
| Pendo | 25666 | 2.12% | Kayako vs Pendo |
| Adobe Commerce Cloud | 24929 | 2.06% | Kayako vs Adobe Commerce Cloud |
| Zoho CRM | 24091 | 1.99% | Kayako vs Zoho CRM |
| Yotpo | 22963 | 1.90% | Kayako vs Yotpo |
| Podium | 22338 | 1.85% | Kayako vs Podium |
| Pipedrive | 18255 | 1.51% | Kayako vs Pipedrive |
| Campaign Monitor | 17518 | 1.45% | Kayako vs Campaign Monitor |
| ClickTale | 15960 | 1.32% | Kayako vs ClickTale |
| Smile.io | 15834 | 1.31% | Kayako vs Smile.io |
| OneAll | 13854 | 1.15% | Kayako vs OneAll |
| Salesforce Service Cloud | 10613 | 0.88% | Kayako vs Salesforce Service Cloud |
Popular Comparisons
The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.
Kayako vs Zendesk
Kayako vs Intercom
Kayako vs Trustpilot
Kayako vs Adobe Marketing Cloud
Kayako vs Qualtrics
Kayako vs Adobe Experience Cloud
Kayako vs Freshworks
Kayako vs Smartlook
Around the world in 2026, over 1205 companies have started using Kayako as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Nuance Communications | 10,000+ | Burlington | Massachusetts | United States | |
| Nesma | 10,000+ | Jeddah | Makkah | Saudi Arabia | |
| University Of Alabama At Birmingham | 10,000+ | Birmingham | Alabama | United States | |
| Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
| Booz Allen Hamilton Holding Corporation | 10,000+ | McLean | Virginia | United States | |
| Sedgwick | 10,000+ | Memphis | Tennessee | United States | |
| John Deere | 10,000+ | Moline | Illinois | United States | |
| Autonomous University Of Santo Domingo | 10,000+ | Santo Domingo | Nacional | Dominican Republic | |
| Zensar Technologies | 10,000+ | Pune | Maharashtra | India | |
| The City Of Edinburgh Council | 10,000+ | Edinburgh | Scotland | United Kingdom |
The top three products and services offering customers that use Kayako for Customer Experience are Software Development (35), Cloud Services (33), Education (23).
Customers
The majority of Kayako's customers for the customer-experience category fall in the company size of 100 - 249 employees (273 companies), 20 - 49 employees (256 companies), 1,000 - 4,999 employees (158 companies).
Employee Size
The top three geographies of Kayako for customer-experience are the United States with 568(60.17%), United Kingdom with 111(11.76%), India with 67(7.10%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Kayako competitors?
Kayako’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Zendesk Kayako vs Intercom Kayako vs Trustpilot.
What is Kayako customer distribution based on company size?
What is Kayako market share in the customer-experience?
What are the top countries that use Kayako?
What are the top industries that use Kayako?
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