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Kayako

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Kayako is a Customer Experience Software made personal and simple with a unified customer service platform that helps them to build closer relations...Read more

Customer Experience
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Market Share of Kayako

Current Customer(s)

1785

Market Share (Est.)

0.14%

Ranking

#45

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18041414.18%Kayako vs Zendesk
Intercom16136012.68%Kayako vs Intercom
Trustpilot15905312.50%Kayako vs Trustpilot
Adobe Marketing Cloud860006.76%Kayako vs Adobe Marketing Cloud
Qualtrics822556.46%Kayako vs Qualtrics
Adobe Experience Cloud809416.36%Kayako vs Adobe Experience Cloud
Freshworks413433.25%Kayako vs Freshworks
Adobe Commerce Cloud405833.19%Kayako vs Adobe Commerce Cloud
Smartlook317072.49%Kayako vs Smartlook
Zoho CRM316682.49%Kayako vs Zoho CRM
Qualtrics Research Core284232.23%Kayako vs Qualtrics Research Core
Pendo257562.02%Kayako vs Pendo
Pipedrive224731.77%Kayako vs Pipedrive
Podium216551.70%Kayako vs Podium
Yotpo211541.66%Kayako vs Yotpo
Campaign Monitor186001.46%Kayako vs Campaign Monitor
ClickTale161091.27%Kayako vs ClickTale
Salesforce Service Cloud158951.25%Kayako vs Salesforce Service Cloud
Smile.io137411.08%Kayako vs Smile.io
OneAll134991.06%Kayako vs OneAll
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Popular Comparisons

Top Competitors and Alternatives of Kayako

The top three of Kayako’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

Kayako vs Zendesk

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Kayako vs Intercom

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Kayako vs Trustpilot

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Kayako vs Adobe Marketing Cloud

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Kayako vs Qualtrics

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Kayako vs Adobe Experience Cloud

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Kayako vs Freshworks

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Kayako vs Adobe Commerce Cloud

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Customers of Kayako

Around the world in 2026, over 1753 companies have started using Kayako as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CGI10,000+MontrealQuebecCanada
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Cardiff University Professional Development Unit10,000+CardiffWalesUnited Kingdom
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University Of Michigan10,000+Ann ArborMichiganUnited States
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Live Nation Entertainment10,000+Beverly HillsCaliforniaUnited States
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California State University, Sacramento10,000+SacramentoCaliforniaUnited States
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Archdiocese Of Chicago10,000+ChicagoIllinoisUnited States
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AdaptHealth10,000+Plymouth MeetingPennsylvaniaUnited States
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Softtek10,000+MonterreyNuevo LeonMexico
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QNB Group10,000+DohaBaladiyat ad DawhahQatar
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TELUS10,000+VancouverBritish ColumbiaCanada
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Kayako Customers by Products and Services

The top three products and services offering customers that use Kayako for Customer Experience are Software Development (47), Cloud Services (47), Managed Services (38).

Customers

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Kayako Customers by Employee Size

The majority of Kayako's customers for the customer-experience category fall in the company size of 100 - 249 employees (410 companies), 20 - 49 employees (358 companies), 1,000 - 4,999 employees (218 companies).

Employee Size

Kayako Customers by Geography

The top three geographies of Kayako for customer-experience are the United States with 835(61.62%), United Kingdom with 148(10.92%), India with 99(7.31%) customers respectively.

Customers

Employees of Kayako

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Also see other Products/Services by Kayako in:

Customer Experience
Instant Messaging And Chat
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top Kayako competitors?

Kayako’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Kayako competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Kayako and 40,000 other technologies on the internet. You can also compare Kayako and its feature with top competitors here : Kayako vs Zendesk Kayako vs Intercom Kayako vs Trustpilot.

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What is Kayako customer distribution based on company size?

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What is Kayako market share in the customer-experience?

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What are the top countries that use Kayako?

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What are the top industries that use Kayako?

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