Categories where Freshworks and Kayako compete
Freshworks
Comparing the customer bases of Freshworks and Kayako, we can see that Freshworks has 33897 customer(s), while Kayako has 1208 customer(s). In the Customer Experience category, with 33897 customer(s) Freshworks stands at 5th place by ranking, while Kayako with 1208 customer(s), is at the 49th place.
Freshworks
5th
33897 Customer
Kayako
49th
1208 Customer
Freshworks has a 3.56% market share in the Customer Experience category, while Kayako has a 0.13% market share in the same space.
Comparing Freshworks and Kayako customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Kayako has more customers in United States.
Freshworks
Kayako
Gain actionable insights about the buying patterns of Freshworks vs Kayako’s target audience.
Freshworks
New
169 Customer
Lost
216 Customer
Kayako
New
0 Customer
Lost
4 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Kayako compete against each other?
Freshworks and Kayako compete against each other in the Customer Experience, Contact Center, Customer Support Services, Helpdesk Tools, Instant Messaging And Chat.
How does the market share of Freshworks and Kayako compare in the Customer Experience market?
How many customers are acquired by Freshworks and Kayako in the Customer Experience segment?
What are the countries in which Freshworks and Kayako has more customers?
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