Freshworks Vs Kayako : In-Depth Comparison

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Categories where Freshworks and Kayako compete

Customer Experience
Contact Center
Customer Support Services
Helpdesk Tools
Instant Messaging And Chat

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Freshworks

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Comparing the customer bases of Freshworks and Kayako

Comparing the customer bases of Freshworks and Kayako, we can see that Freshworks has 33897 customer(s), while Kayako has 1208 customer(s). In the Customer Experience category, with 33897 customer(s) Freshworks stands at 5th place by ranking, while Kayako with 1208 customer(s), is at the 49th place.

Freshworks

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5th

33897 Customer

Kayako

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49th

1208 Customer

Comparing the market share of Freshworks and Kayako

Freshworks has a 3.56% market share in the Customer Experience category, while Kayako has a 0.13% market share in the same space.

Compare Freshworks vs Kayako customers by geography

Comparing Freshworks and Kayako customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Kayako has more customers in United States.

Freshworks

Kayako

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs Kayako’s target audience.

Freshworks

New

169 Customer

Lost

216 Customer

Kayako

New

0 Customer

Lost

4 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and Kayako compete against each other?

Freshworks and Kayako compete against each other in the Customer Experience, Contact Center, Customer Support Services, Helpdesk Tools, Instant Messaging And Chat.

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How does the market share of Freshworks and Kayako compare in the Customer Experience market?

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How many customers are acquired by Freshworks and Kayako in the Customer Experience segment?

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What are the countries in which Freshworks and Kayako has more customers?

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