Question 1

What are the different markets in which
        Trustpilot and
        Kayako compete against each other?

Accepted Answer

Trustpilot and
        Kayako compete against each other in
        the Customer Experience, Helpdesk Tools, Instant Messaging And Chat, Reputation Management.

Question 2

How does the market share of
        Trustpilot
        and Kayako compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        12.68%
        market share in comparison to
        Kayako’s
        0.10%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Kayako holds the
        48th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        Kayako in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        163,253 customers and
        Kayako has
        1,281 customers in the
        Customer Experience
        segment. Trustpilot has
        161972 more customers than
        Kayako in this category.

Question 4

What are the countries in which
        Trustpilot and
        Kayako has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
Kayako has more customers in United States, United Kingdom and India.

Trustpilot Vs Kayako : In-Depth Comparison

Choose Technologies to compare

Comparing the customer bases of Trustpilot and Kayako

Comparing the market share of Trustpilot and Kayako

Compare Trustpilot vs Kayako customers by geography

Customer Movements for this month

FAQ

Choose Technologies to compare

Save 15 hours a week on sales research

Get instant access to B2B contact data across the web

Company

Browse 6sense Data