Oracle CX
Oracle CX is an integrated CRM solution focusing on customer experience across marketing, sales, commerce, service and social channels.
Market Share of Oracle CX
Current Customer(s)
1747
Market Share (Est.)
0.14%
Ranking
#47
Top Competitors and Alternatives of Oracle CX
The top three of Oracle CX’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 180414 | 14.18% | Oracle CX vs Zendesk |
| Intercom | 161360 | 12.68% | Oracle CX vs Intercom |
| Trustpilot | 159053 | 12.50% | Oracle CX vs Trustpilot |
| Adobe Marketing Cloud | 86000 | 6.76% | Oracle CX vs Adobe Marketing Cloud |
| Qualtrics | 82255 | 6.46% | Oracle CX vs Qualtrics |
| Adobe Experience Cloud | 80941 | 6.36% | Oracle CX vs Adobe Experience Cloud |
| Freshworks | 41343 | 3.25% | Oracle CX vs Freshworks |
| Adobe Commerce Cloud | 40583 | 3.19% | Oracle CX vs Adobe Commerce Cloud |
| Smartlook | 31707 | 2.49% | Oracle CX vs Smartlook |
| Zoho CRM | 31668 | 2.49% | Oracle CX vs Zoho CRM |
| Qualtrics Research Core | 28423 | 2.23% | Oracle CX vs Qualtrics Research Core |
| Pendo | 25756 | 2.02% | Oracle CX vs Pendo |
| Pipedrive | 22473 | 1.77% | Oracle CX vs Pipedrive |
| Podium | 21655 | 1.70% | Oracle CX vs Podium |
| Yotpo | 21154 | 1.66% | Oracle CX vs Yotpo |
| Campaign Monitor | 18600 | 1.46% | Oracle CX vs Campaign Monitor |
| ClickTale | 16109 | 1.27% | Oracle CX vs ClickTale |
| Salesforce Service Cloud | 15895 | 1.25% | Oracle CX vs Salesforce Service Cloud |
| Smile.io | 13741 | 1.08% | Oracle CX vs Smile.io |
| OneAll | 13499 | 1.06% | Oracle CX vs OneAll |
Popular Comparisons
Top Competitors and Alternatives of Oracle CX
The top three of Oracle CX’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
Oracle CX vs Zendesk
Oracle CX vs Intercom
Oracle CX vs Trustpilot
Oracle CX vs Adobe Marketing Cloud
Oracle CX vs Qualtrics
Oracle CX vs Adobe Experience Cloud
Oracle CX vs Freshworks
Oracle CX vs Adobe Commerce Cloud
Customers of Oracle CX
Around the world in 2026, over 1729 companies have started using Oracle CX as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Ethekwini Municipality | 10,000+ | Durban | KwaZulu-Natal | South Africa |     |
| Zone 9 Inc. | 10,000+ | Orange | California | United States | |
| Abbott | 10,000+ | North Chicago | Illinois | United States | |
| Yves Rocher North America | 10,000+ | Exton | Pennsylvania | United States | |
| Ingram Micro | 10,000+ | Irvine | California | United States | |
| NTT | 10,000+ | Tokyo | Tokyo | Japan | |
| Anixter | 10,000+ | Glenview | Illinois | United States | |
| PwC | 10,000+ | London | England | United Kingdom | |
| Royal Mail | 10,000+ | London | England | United Kingdom | |
| Accor SA | 10,000+ | Issy-les-Moulineaux | Ile-de-France | France | |
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Oracle CX Customers by Products and Services
The top three products and services offering customers that use Oracle CX for Customer Experience are Cloud Services (90), Digital Transformation (85), Data Analytics (74).
Customers
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Oracle CX Customers by Employee Size
The majority of Oracle CX's customers for the customer-experience category fall in the company size of 10,000+ employees (482 companies), 1,000 - 4,999 employees (348 companies), 100 - 249 employees (235 companies).
Employee Size
Oracle CX Customers by Geography
The top three geographies of Oracle CX for customer-experience are the United States with 691(53.44%), United Kingdom with 133(10.29%), Brazil with 108(8.35%) customers respectively.
Customers
Employees of Oracle CX
Also see other Products/Services by Oracle CX in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Oracle CX competitors?
Oracle CX’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Oracle CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle CX and 40,000 other technologies on the internet. You can also compare Oracle CX and its feature with top competitors here : Oracle CX vs Zendesk Oracle CX vs Intercom Oracle CX vs Trustpilot.
What is Oracle CX customer distribution based on company size?
What is Oracle CX market share in the customer-experience?
What are the top countries that use Oracle CX?
What are the top industries that use Oracle CX?
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