Oracle CX
Oracle CX is an integrated CRM solution focusing on customer experience across marketing, sales, commerce, service and social channels.
Market Share of Oracle CX
Current Customer(s)
974
Market Share (Est.)
0.08%
Ranking
#53
Top Competitors and Alternatives of Oracle CX
The top three of Oracle CX’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 171504 | 14.18% | Oracle CX vs Zendesk |
| Intercom | 163913 | 13.56% | Oracle CX vs Intercom |
| Trustpilot | 163532 | 13.53% | Oracle CX vs Trustpilot |
| Adobe Marketing Cloud | 85520 | 7.07% | Oracle CX vs Adobe Marketing Cloud |
| Qualtrics | 81617 | 6.75% | Oracle CX vs Qualtrics |
| Adobe Experience Cloud | 78085 | 6.46% | Oracle CX vs Adobe Experience Cloud |
| Freshworks | 35701 | 2.95% | Oracle CX vs Freshworks |
| Smartlook | 33258 | 2.75% | Oracle CX vs Smartlook |
| Qualtrics Research Core | 29512 | 2.44% | Oracle CX vs Qualtrics Research Core |
| Pendo | 25666 | 2.12% | Oracle CX vs Pendo |
| Adobe Commerce Cloud | 24929 | 2.06% | Oracle CX vs Adobe Commerce Cloud |
| Zoho CRM | 24091 | 1.99% | Oracle CX vs Zoho CRM |
| Yotpo | 22963 | 1.90% | Oracle CX vs Yotpo |
| Podium | 22338 | 1.85% | Oracle CX vs Podium |
| Pipedrive | 18255 | 1.51% | Oracle CX vs Pipedrive |
| Campaign Monitor | 17518 | 1.45% | Oracle CX vs Campaign Monitor |
| ClickTale | 15960 | 1.32% | Oracle CX vs ClickTale |
| Smile.io | 15834 | 1.31% | Oracle CX vs Smile.io |
| OneAll | 13854 | 1.15% | Oracle CX vs OneAll |
| Salesforce Service Cloud | 10613 | 0.88% | Oracle CX vs Salesforce Service Cloud |
Popular Comparisons
Top Competitors and Alternatives of Oracle CX
The top three of Oracle CX’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.
Oracle CX vs Zendesk
Oracle CX vs Intercom
Oracle CX vs Trustpilot
Oracle CX vs Adobe Marketing Cloud
Oracle CX vs Qualtrics
Oracle CX vs Adobe Experience Cloud
Oracle CX vs Freshworks
Oracle CX vs Smartlook
Customers of Oracle CX
Around the world in 2026, over 956 companies have started using Oracle CX as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| 10,000+ | Sunnyvale | California | United States |     | |
| Cognizant | 10,000+ | Teaneck | New Jersey | United States | |
| Tesco, Inc. Of South Carolina | 10,000+ | Welwyn Garden City | England | United Kingdom | |
| Starbucks | 10,000+ | Seattle | Washington | United States | |
| JCDecaux | 10,000+ | Neuilly-sur-Seine | Ile-de-France | France | |
| American Electric Power | 10,000+ | Columbus | Ohio | United States | |
| Disney Store Usa, LLC | 10,000+ | Pasadena | California | United States | |
| BSH | 10,000+ | Munich | Bavaria | Germany | |
| Schneider Electric SE | 10,000+ | Rueil-Malmaison | Ile-de-France | France | |
| Old Dominion Freight Line | 10,000+ | Thomasville | North Carolina | United States | |
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Oracle CX Customers by Products and Services
The top three products and services offering customers that use Oracle CX for Customer Experience are Cloud Services (59), Digital Transformation (55), Data Analytics (43).
Customers
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Oracle CX Customers by Employee Size
The majority of Oracle CX's customers for the customer-experience category fall in the company size of 10,000+ employees (288 companies), 1,000 - 4,999 employees (200 companies), 100 - 249 employees (133 companies).
Employee Size
Oracle CX Customers by Geography
The top three geographies of Oracle CX for customer-experience are the United States with 381(52.12%), United Kingdom with 75(10.26%), India with 70(9.58%) customers respectively.
Customers
Employees of Oracle CX
Also see other Products/Services by Oracle CX in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Oracle CX competitors?
Oracle CX’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Oracle CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle CX and 40,000 other technologies on the internet. You can also compare Oracle CX and its feature with top competitors here : Oracle CX vs Zendesk Oracle CX vs Intercom Oracle CX vs Trustpilot.
What is Oracle CX customer distribution based on company size?
What is Oracle CX market share in the customer-experience?
What are the top countries that use Oracle CX?
What are the top industries that use Oracle CX?
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