Oracle CX
Oracle CX is an integrated CRM solution focusing on customer experience across marketing, sales, commerce, service and social channels.
Market Share of Oracle CX
Current Customer(s)
780
Market Share (Est.)
0.08%
Ranking
#60
Top Competitors and Alternatives of Oracle CX
The top three of Oracle CX’s competitors in the Customer Experience category are Zendesk with 17.63%, Intercom with 14.49%, Trustpilot with 13.32% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 164579 | 17.63% | Oracle CX vs Zendesk |
| Intercom | 135316 | 14.49% | Oracle CX vs Intercom |
| Trustpilot | 124312 | 13.32% | Oracle CX vs Trustpilot |
| Adobe Marketing Cloud | 74918 | 8.03% | Oracle CX vs Adobe Marketing Cloud |
| Freshworks | 34364 | 3.68% | Oracle CX vs Freshworks |
| Qualtrics | 30272 | 3.24% | Oracle CX vs Qualtrics |
| Smartlook | 28423 | 3.04% | Oracle CX vs Smartlook |
| Podium | 26479 | 2.84% | Oracle CX vs Podium |
| Qualtrics Research Core | 24703 | 2.65% | Oracle CX vs Qualtrics Research Core |
| Campaign Monitor | 23999 | 2.57% | Oracle CX vs Campaign Monitor |
| Yotpo | 23782 | 2.55% | Oracle CX vs Yotpo |
| Zoho CRM | 19692 | 2.11% | Oracle CX vs Zoho CRM |
| Adobe Commerce Cloud | 19291 | 2.07% | Oracle CX vs Adobe Commerce Cloud |
| Pendo | 16782 | 1.80% | Oracle CX vs Pendo |
| Smile.io | 16696 | 1.79% | Oracle CX vs Smile.io |
| Pipedrive | 14505 | 1.55% | Oracle CX vs Pipedrive |
| OneAll | 10453 | 1.12% | Oracle CX vs OneAll |
| Salesforce Service Cloud | 9458 | 1.01% | Oracle CX vs Salesforce Service Cloud |
| Sitecore | 9392 | 1.01% | Oracle CX vs Sitecore |
| Bazaarvoice | 7317 | 0.78% | Oracle CX vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of Oracle CX
The top three of Oracle CX’s competitors in the Customer Experience category are Zendesk with 17.63%, Intercom with 14.49%, Trustpilot with 13.32% market share.
Oracle CX vs Zendesk
Oracle CX vs Intercom
Oracle CX vs Trustpilot
Oracle CX vs Adobe Marketing Cloud
Oracle CX vs Freshworks
Oracle CX vs Qualtrics
Oracle CX vs Smartlook
Oracle CX vs Podium
Customers of Oracle CX
Around the world in 2025, over 780 companies have started using Oracle CX as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Grant Thornton | 10,000+ | London | England | United Kingdom |     |
| Tyco | 10,000+ | Princeton | New Jersey | United States | |
| PwC | 10,000+ | New York City | New York | United States | |
| Motorola Solutions | 10,000+ | Chicago | Illinois | United States | |
| Dell | 10,000+ | Round Rock | Texas | United States | |
| JBS USA | 10,000+ | Greeley | Colorado | United States | |
| TE Connectivity | 10,000+ | Schaffhausen | Schaffhausen | Switzerland | |
| SAP | 10,000+ | Walldorf | Baden-Wuerttemberg | Germany | |
| Fujitsu | 10,000+ | Tokyo | Tokyo | Japan | |
| CWT | 10,000+ | Minnetonka Mills | Minnesota | United States | |
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Oracle CX Customers by Products and Services
The top three products and services offering customers that use Oracle CX for Customer Experience are Cloud Services (48), Digital Transformation (39), Data Analytics (30).
Customers
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Oracle CX Customers by Employee Size
The majority of Oracle CX's customers for the customer-experience category fall in the company size of 10,000+ employees (184 companies), 1,000 - 4,999 employees (145 companies), 100 - 249 employees (107 companies).
Employee Size
Oracle CX Customers by Geography
The top three geographies of Oracle CX for customer-experience are the United States with 326(55.63%), United Kingdom with 53(9.04%), India with 51(8.70%) customers respectively.
Customers
Employees of Oracle CX
Also see other Products/Services by Oracle CX in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Oracle CX competitors?
Oracle CX’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Oracle CX competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle CX and 40,000 other technologies on the internet. You can also compare Oracle CX and its feature with top competitors here : Oracle CX vs Zendesk Oracle CX vs Intercom Oracle CX vs Trustpilot.
What is Oracle CX customer distribution based on company size?
What is Oracle CX market share in the customer-experience?
What are the top countries that use Oracle CX?
What are the top industries that use Oracle CX?
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