Question 1

What are the different markets in which
        Intercom and
        Oracle CX compete against each other?

Accepted Answer

Intercom and
        Oracle CX compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and Oracle CX compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.50%
        market share in comparison to
        Oracle CX’s
        0.08%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Oracle CX holds the
        60th spot.

Question 3

How many customers are acquired by
        Intercom and
        Oracle CX in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,900 customers and
        Oracle CX has
        790 customers in the
        Customer Experience
        segment. Intercom has
        134110 more customers than
        Oracle CX in this category.

Question 4

What are the countries in which
        Intercom and
        Oracle CX has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Oracle CX has more customers in United States, Brazil and United Kingdom.

Intercom Vs Oracle CX : In-Depth Comparison

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Comparing the customer bases of Intercom and Oracle CX

Comparing the market share of Intercom and Oracle CX

Compare Intercom vs Oracle CX customers by geography

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