CX Index provides a customer experience measurement and management platform, offering tools to assess, track, and enhance customer satisfaction and en...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of CX Index’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 180414 | 14.18% | CX Index vs Zendesk |
| Intercom | 161360 | 12.68% | CX Index vs Intercom |
| Trustpilot | 159053 | 12.50% | CX Index vs Trustpilot |
| Adobe Marketing Cloud | 86000 | 6.76% | CX Index vs Adobe Marketing Cloud |
| Qualtrics | 82255 | 6.46% | CX Index vs Qualtrics |
| Adobe Experience Cloud | 80941 | 6.36% | CX Index vs Adobe Experience Cloud |
| Freshworks | 41343 | 3.25% | CX Index vs Freshworks |
| Adobe Commerce Cloud | 40583 | 3.19% | CX Index vs Adobe Commerce Cloud |
| Smartlook | 31707 | 2.49% | CX Index vs Smartlook |
| Zoho CRM | 31668 | 2.49% | CX Index vs Zoho CRM |
| Qualtrics Research Core | 28423 | 2.23% | CX Index vs Qualtrics Research Core |
| Pendo | 25756 | 2.02% | CX Index vs Pendo |
| Pipedrive | 22473 | 1.77% | CX Index vs Pipedrive |
| Podium | 21655 | 1.70% | CX Index vs Podium |
| Yotpo | 21154 | 1.66% | CX Index vs Yotpo |
| Campaign Monitor | 18600 | 1.46% | CX Index vs Campaign Monitor |
| ClickTale | 16109 | 1.27% | CX Index vs ClickTale |
| Salesforce Service Cloud | 15895 | 1.25% | CX Index vs Salesforce Service Cloud |
| Smile.io | 13741 | 1.08% | CX Index vs Smile.io |
| OneAll | 13499 | 1.06% | CX Index vs OneAll |
Popular Comparisons
The top three of CX Index’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
CX Index vs Zendesk
CX Index vs Intercom
CX Index vs Trustpilot
CX Index vs Adobe Marketing Cloud
CX Index vs Qualtrics
CX Index vs Adobe Experience Cloud
CX Index vs Freshworks
CX Index vs Adobe Commerce Cloud
Around the world in 2026, over 91 companies have started using CX Index as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| GSA | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| Edward Jones | 10,000+ | St. Louis | Missouri | United States | |
| Royal Bank Of Canada | 10,000+ | Toronto | Ontario | Canada | |
| Commonwealth Bank | 10,000+ | Sydney | New South Wales | Australia | |
| Topgolf | 10,000+ | Dallas | Texas | United States | |
| ADEO | 10,000+ | Ronchin | Hauts-de-France | France | |
| Domino's | 10,000+ | Ann Arbor | Michigan | United States | |
| Citibank N.A. | 10,000+ | New York City | New York | United States | |
| American Express | 10,000+ | New York City | New York | United States | |
| Orascom Development | 10,000+ | Cairo | Cairo | Egypt |
The top three products and services offering customers that use CX Index for Customer Experience are Wealth Management (10), Insurance (10), Risk Management (5).
Customers
The majority of CX Index's customers for the customer-experience category fall in the company size of 10,000+ employees (47 companies), 1,000 - 4,999 employees (13 companies), 5,000 - 9,999 employees (7 companies).
Employee Size
The top three geographies of CX Index for customer-experience are the United States with 37(55.22%), Peru with 4(5.97%), Canada with 4(5.97%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top CX Index competitors?
CX Index’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of CX Index competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of CX Index and 40,000 other technologies on the internet. You can also compare CX Index and its feature with top competitors here : CX Index vs Zendesk CX Index vs Intercom CX Index vs Trustpilot.
What is CX Index customer distribution based on company size?
What is CX Index market share in the customer-experience?
What are the top countries that use CX Index?
What are the top industries that use CX Index?
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