CX Index provides a customer experience measurement and management platform, offering tools to assess, track, and enhance customer satisfaction and en...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of CX Index’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 171504 | 14.18% | CX Index vs Zendesk |
| Intercom | 163913 | 13.56% | CX Index vs Intercom |
| Trustpilot | 163532 | 13.53% | CX Index vs Trustpilot |
| Adobe Marketing Cloud | 85520 | 7.07% | CX Index vs Adobe Marketing Cloud |
| Qualtrics | 81617 | 6.75% | CX Index vs Qualtrics |
| Adobe Experience Cloud | 78085 | 6.46% | CX Index vs Adobe Experience Cloud |
| Freshworks | 35701 | 2.95% | CX Index vs Freshworks |
| Smartlook | 33258 | 2.75% | CX Index vs Smartlook |
| Qualtrics Research Core | 29512 | 2.44% | CX Index vs Qualtrics Research Core |
| Pendo | 25666 | 2.12% | CX Index vs Pendo |
| Adobe Commerce Cloud | 24929 | 2.06% | CX Index vs Adobe Commerce Cloud |
| Zoho CRM | 24091 | 1.99% | CX Index vs Zoho CRM |
| Yotpo | 22963 | 1.90% | CX Index vs Yotpo |
| Podium | 22338 | 1.85% | CX Index vs Podium |
| Pipedrive | 18255 | 1.51% | CX Index vs Pipedrive |
| Campaign Monitor | 17518 | 1.45% | CX Index vs Campaign Monitor |
| ClickTale | 15960 | 1.32% | CX Index vs ClickTale |
| Smile.io | 15834 | 1.31% | CX Index vs Smile.io |
| OneAll | 13854 | 1.15% | CX Index vs OneAll |
| Salesforce Service Cloud | 10613 | 0.88% | CX Index vs Salesforce Service Cloud |
Popular Comparisons
The top three of CX Index’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.
CX Index vs Zendesk
CX Index vs Intercom
CX Index vs Trustpilot
CX Index vs Adobe Marketing Cloud
CX Index vs Qualtrics
CX Index vs Adobe Experience Cloud
CX Index vs Freshworks
CX Index vs Smartlook
Around the world in 2026, over 48 companies have started using CX Index as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Domino's | 10,000+ | Ann Arbor | Michigan | United States | |
| Dow | 10,000+ | Midland | Michigan | United States | |
| Axis Bank | 10,000+ | Mumbai | Maharashtra | India | |
| American Express | 10,000+ | New York City | New York | United States | |
| Nordstrom | 10,000+ | Seattle | Washington | United States | |
| Vodafone | 10,000+ | London | England | United Kingdom | |
| KBR, Inc. | 10,000+ | Houston | Texas | United States | |
| HCLTech | 10,000+ | Noida | Uttar Pradesh | India | |
| Edward Jones | 10,000+ | St. Louis | Missouri | United States | |
| Imdaad Group | 10,000+ | Dubai | Dubai | United Arab Emirates |
The top three products and services offering customers that use CX Index for Customer Experience are Wealth Management (6), Retail Banking (4), Online Banking (4).
Customers
The majority of CX Index's customers for the customer-experience category fall in the company size of 10,000+ employees (29 companies), 1,000 - 4,999 employees (7 companies), 5,000 - 9,999 employees (4 companies).
Employee Size
The top three geographies of CX Index for customer-experience are the United States with 22(57.89%), United Kingdom with 2(5.26%), Colombia with 2(5.26%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top CX Index competitors?
CX Index’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of CX Index competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of CX Index and 40,000 other technologies on the internet. You can also compare CX Index and its feature with top competitors here : CX Index vs Zendesk CX Index vs Intercom CX Index vs Trustpilot.
What is CX Index customer distribution based on company size?
What is CX Index market share in the customer-experience?
What are the top countries that use CX Index?
What are the top industries that use CX Index?
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