Question 1

What are the different markets in which
        Smartlook and
        CX Index compete against each other?

Accepted Answer

Smartlook and
        CX Index compete against each other in
        the Customer Experience, Heatmaps, Analytics, Mobile Analytics, Web Analytics.

Question 2

How does the market share of
        Smartlook
        and CX Index compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.49%
        market share in comparison to
        CX Index’s
        0.01%.
        Since it has a better market share coverage,
        Smartlook holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        CX Index holds the
        144th spot.

Question 3

How many customers are acquired by
        Smartlook and
        CX Index in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        31,707 customers and
        CX Index has
        92 customers in the
        Customer Experience
        segment. Smartlook has
        31615 more customers than
        CX Index in this category.

Question 4

What are the countries in which
        Smartlook and
        CX Index has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
CX Index has more customers in United States, Peru and Canada.

Smartlook Vs CX Index : In-Depth Comparison

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Comparing the customer bases of Smartlook and CX Index

Comparing the market share of Smartlook and CX Index

Compare Smartlook vs CX Index customers by geography

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