Question 1

Who are the top IBM Watson Customer Experience Analytics competitors?

Accepted Answer

IBM Watson Customer Experience Analytics’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of IBM Watson Customer Experience Analytics competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of IBM Watson Customer Experience Analytics and 40,000 other technologies on the internet. You can also compare IBM Watson Customer Experience Analytics and its feature with top competitors here : IBM Watson Customer Experience Analytics vs Zendesk IBM Watson Customer Experience Analytics vs Intercom IBM Watson Customer Experience Analytics vs Trustpilot.

Question 2

What is IBM Watson Customer Experience Analytics customer distribution based on
            company size?

Accepted Answer

The majority of IBM Watson Customer Experience Analytics’s customers for the customer-experience category fall in the company size of 10,000+ employees (2 companies). You can view a distribution chart of IBM Watson Customer Experience Analytics customers by company size here.

Question 3

What is IBM Watson Customer Experience Analytics market share in the
            customer-experience?

Accepted Answer

IBM Watson Customer Experience Analytics has market share of
            0.00%
            in customer-experience market.
            IBM Watson Customer Experience Analytics competes
            with 243 competitor tools in
            customer-experience category. The top alternatives for
            IBM Watson Customer Experience Analytics customer-experience tool are
            Zendesk with
                17.71%, Intercom with
                14.50%, Trustpilot with
                13.35% market share.

Question 4

What are the top countries that use IBM Watson Customer Experience Analytics?

Accepted Answer

Around the world in 2025, over
          4 companies
          have started using IBM Watson Customer Experience Analytics as
          customer-experience tool. Companies using
          IBM Watson Customer Experience Analytics for customer-experience are majorly
          from United States with
          3 customers.
          75.00% of IBM Watson Customer Experience Analytics
          customers are from the United States. Other top countries
          using IBM Watson Customer Experience Analytics are
          Brazil with 1(25.00%) customers respectively.

Question 5

What are the top industries that use IBM Watson Customer Experience Analytics?

Accepted Answer

Top industries that use IBM Watson Customer Experience Analytics for
            customer-experience are Data Analytics (2), Machine Learnig (1), Landscape Consulting (1).

Technology	Domains	Market Share (Est.)	Versus page
Zendesk	164707	17.71%	IBM Watson Customer Experience Analytics vs Zendesk
Intercom	134900	14.50%	IBM Watson Customer Experience Analytics vs Intercom
Trustpilot	124208	13.35%	IBM Watson Customer Experience Analytics vs Trustpilot
Adobe Marketing Cloud	74584	8.02%	IBM Watson Customer Experience Analytics vs Adobe Marketing Cloud
Freshworks	34304	3.69%	IBM Watson Customer Experience Analytics vs Freshworks
Qualtrics	30045	3.23%	IBM Watson Customer Experience Analytics vs Qualtrics
Smartlook	28400	3.05%	IBM Watson Customer Experience Analytics vs Smartlook
Podium	26452	2.84%	IBM Watson Customer Experience Analytics vs Podium
Qualtrics Research Core	24667	2.65%	IBM Watson Customer Experience Analytics vs Qualtrics Research Core
Campaign Monitor	23911	2.57%	IBM Watson Customer Experience Analytics vs Campaign Monitor
Yotpo	23747	2.55%	IBM Watson Customer Experience Analytics vs Yotpo
Zoho CRM	19586	2.11%	IBM Watson Customer Experience Analytics vs Zoho CRM
Adobe Commerce Cloud	18909	2.03%	IBM Watson Customer Experience Analytics vs Adobe Commerce Cloud
Pendo	16748	1.80%	IBM Watson Customer Experience Analytics vs Pendo
Smile.io	16685	1.79%	IBM Watson Customer Experience Analytics vs Smile.io
Pipedrive	14353	1.54%	IBM Watson Customer Experience Analytics vs Pipedrive
OneAll	10450	1.12%	IBM Watson Customer Experience Analytics vs OneAll
Sitecore	9262	1.00%	IBM Watson Customer Experience Analytics vs Sitecore
Salesforce Service Cloud	9090	0.98%	IBM Watson Customer Experience Analytics vs Salesforce Service Cloud
Bazaarvoice	7297	0.78%	IBM Watson Customer Experience Analytics vs Bazaarvoice

Customers	Employee Range	City	Region	Country
IBM	10,000+	Armonk	New York	United States
VMware	10,000+	Palo Alto	California	United States
Acoustic	1,000 - 4,999	Atlanta	Georgia	United States
MATH MARKETING	100 - 249	Sao Paulo	Sao Paulo	Brazil

IBM Watson Customer Experience Analytics

Market Share of IBM Watson Customer Experience Analytics

4

0.00%

#222

Top Competitors and Alternatives of IBM Watson Customer Experience Analytics

Top Competitors and Alternatives of IBM Watson Customer Experience Analytics

Customers of IBM Watson Customer Experience Analytics

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IBM Watson Customer Experience Analytics Customers by Products and Services

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IBM Watson Customer Experience Analytics Customers by Employee Size

IBM Watson Customer Experience Analytics Customers by Geography

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