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Medallia

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Customer Experience
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Market Share of Medallia

Current Customer(s)

4031

Market Share (Est.)

0.43%

Ranking

#30

Top Competitors and Alternatives of Medallia

The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16976218.18%Medallia vs Zendesk
Trustpilot16083717.23%Medallia vs Trustpilot
Adobe Marketing Cloud723677.75%Medallia vs Adobe Marketing Cloud
Intercom661617.09%Medallia vs Intercom
Freshworks345083.70%Medallia vs Freshworks
Adobe Commerce Cloud307423.29%Medallia vs Adobe Commerce Cloud
Podium301543.23%Medallia vs Podium
Qualtrics284263.04%Medallia vs Qualtrics
Campaign Monitor263152.82%Medallia vs Campaign Monitor
Yotpo242252.59%Medallia vs Yotpo
Smile.io218222.34%Medallia vs Smile.io
Smartlook217122.33%Medallia vs Smartlook
Zoho CRM205952.21%Medallia vs Zoho CRM
Qualtrics Research Core200242.14%Medallia vs Qualtrics Research Core
Salesforce Service Cloud149711.60%Medallia vs Salesforce Service Cloud
Pendo147171.58%Medallia vs Pendo
Pipedrive140821.51%Medallia vs Pipedrive
Sitecore115761.24%Medallia vs Sitecore
OneAll115221.23%Medallia vs OneAll
Bazaarvoice80720.86%Medallia vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of Medallia

The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.

Medallia vs Zendesk

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Medallia vs Trustpilot

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Medallia vs Adobe Marketing Cloud

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Medallia vs Intercom

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Medallia vs Freshworks

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Medallia vs Adobe Commerce Cloud

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Medallia vs Podium

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Medallia vs Qualtrics

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Customers of Medallia

Around the world in 2024, over 4031 companies have started using Medallia as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
CVS PHARMACY INC10,000+WoonsocketRhode IslandUnited States
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Paychex, Inc.10,000+RochesterNew YorkUnited States
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Giant Eagle, Inc.10,000+PittsburghPennsylvaniaUnited States
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Schneider Electric10,000+BostonMassachusettsUnited States
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Johnson & Johnson10,000+New BrunswickNew JerseyUnited States
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Environmental Protection Agency10,000+Washington, D.C.Washington, D.C.United States
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Electrolux10,000+CharlotteNorth CarolinaUnited States
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TTM Technologies10,000+Santa AnaCaliforniaUnited States
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U.S. Customs & Border Protection10,000+Washington, D.C.Washington, D.C.United States
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Pizza Hut10,000+PlanoTexasUnited States
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Medallia Customers by Products and Services

The top three products and services offering customers that use Medallia for Customer Experience are Accessories (90), Wealth Management (81), Insurance (77).

Customers

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Medallia Customers by Employee Size

The majority of Medallia's customers for the customer-experience category fall in the company size of 0 - 9 employees (676 companies), 1,000 - 4,999 employees (597 companies), 20 - 49 employees (565 companies).

Employee Size

Medallia Customers by Geography

The top three geographies of Medallia for customer-experience are the United States with 2675(77.25%), United Kingdom with 220(6.35%), Germany with 111(3.21%) customers respectively.

Customers

Employees of Medallia

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Also see other Products/Services by Medallia in:

Customer Experience
Customer Loyalty

FAQ

Find answers to the most often asked questions by users.

Who are the top Medallia competitors?

Medallia’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Adobe Marketing Cloud. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Zendesk Medallia vs Trustpilot Medallia vs Adobe Marketing Cloud.

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What is Medallia customer distribution based on company size?

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What is Medallia market share in the customer-experience?

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What are the top countries that use Medallia?

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What are the top industries that use Medallia?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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