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Current Customer(s)
Market Share (Est.)
Ranking
The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Zendesk | 169762 | 18.18% | Medallia vs Zendesk |
Trustpilot | 160837 | 17.23% | Medallia vs Trustpilot |
Adobe Marketing Cloud | 72367 | 7.75% | Medallia vs Adobe Marketing Cloud |
Intercom | 66161 | 7.09% | Medallia vs Intercom |
Freshworks | 34508 | 3.70% | Medallia vs Freshworks |
Adobe Commerce Cloud | 30742 | 3.29% | Medallia vs Adobe Commerce Cloud |
Podium | 30154 | 3.23% | Medallia vs Podium |
Qualtrics | 28426 | 3.04% | Medallia vs Qualtrics |
Campaign Monitor | 26315 | 2.82% | Medallia vs Campaign Monitor |
Yotpo | 24225 | 2.59% | Medallia vs Yotpo |
Smile.io | 21822 | 2.34% | Medallia vs Smile.io |
Smartlook | 21712 | 2.33% | Medallia vs Smartlook |
Zoho CRM | 20595 | 2.21% | Medallia vs Zoho CRM |
Qualtrics Research Core | 20024 | 2.14% | Medallia vs Qualtrics Research Core |
Salesforce Service Cloud | 14971 | 1.60% | Medallia vs Salesforce Service Cloud |
Pendo | 14717 | 1.58% | Medallia vs Pendo |
Pipedrive | 14082 | 1.51% | Medallia vs Pipedrive |
Sitecore | 11576 | 1.24% | Medallia vs Sitecore |
OneAll | 11522 | 1.23% | Medallia vs OneAll |
Bazaarvoice | 8072 | 0.86% | Medallia vs Bazaarvoice |
Popular Comparisons
The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.
Medallia vs Zendesk
Medallia vs Trustpilot
Medallia vs Adobe Marketing Cloud
Medallia vs Intercom
Medallia vs Freshworks
Medallia vs Adobe Commerce Cloud
Medallia vs Podium
Medallia vs Qualtrics
Around the world in 2024, over 4031 companies have started using Medallia as Customer Experience tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
CVS PHARMACY INC | 10,000+ | Woonsocket | Rhode Island | United States | |
Paychex, Inc. | 10,000+ | Rochester | New York | United States | |
Giant Eagle, Inc. | 10,000+ | Pittsburgh | Pennsylvania | United States | |
Schneider Electric | 10,000+ | Boston | Massachusetts | United States | |
Johnson & Johnson | 10,000+ | New Brunswick | New Jersey | United States | |
Environmental Protection Agency | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
Electrolux | 10,000+ | Charlotte | North Carolina | United States | |
TTM Technologies | 10,000+ | Santa Ana | California | United States | |
U.S. Customs & Border Protection | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
Pizza Hut | 10,000+ | Plano | Texas | United States |
The top three products and services offering customers that use Medallia for Customer Experience are Accessories (90), Wealth Management (81), Insurance (77).
Customers
The majority of Medallia's customers for the customer-experience category fall in the company size of 0 - 9 employees (676 companies), 1,000 - 4,999 employees (597 companies), 20 - 49 employees (565 companies).
Employee Size
The top three geographies of Medallia for customer-experience are the United States with 2675(77.25%), United Kingdom with 220(6.35%), Germany with 111(3.21%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Medallia competitors?
Medallia’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Adobe Marketing Cloud. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Zendesk Medallia vs Trustpilot Medallia vs Adobe Marketing Cloud.
What is Medallia customer distribution based on company size?
What is Medallia market share in the customer-experience?
What are the top countries that use Medallia?
What are the top industries that use Medallia?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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