Medallia
Medallia is to Get feedback from customers directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identi...Read more
Market Share of Medallia
Current Customer(s)
3496
Market Share (Est.)
0.38%
Ranking
#29
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 17.53%, Intercom with 14.49%, Trustpilot with 13.25% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 163257 | 17.53% | Medallia vs Zendesk |
| Intercom | 134934 | 14.49% | Medallia vs Intercom |
| Trustpilot | 123326 | 13.25% | Medallia vs Trustpilot |
| Adobe Marketing Cloud | 74136 | 7.96% | Medallia vs Adobe Marketing Cloud |
| Qualtrics | 37155 | 3.99% | Medallia vs Qualtrics |
| Freshworks | 33958 | 3.65% | Medallia vs Freshworks |
| Smartlook | 28098 | 3.02% | Medallia vs Smartlook |
| Podium | 26382 | 2.83% | Medallia vs Podium |
| Qualtrics Research Core | 24614 | 2.64% | Medallia vs Qualtrics Research Core |
| Campaign Monitor | 23809 | 2.56% | Medallia vs Campaign Monitor |
| Yotpo | 23518 | 2.53% | Medallia vs Yotpo |
| Zoho CRM | 19681 | 2.11% | Medallia vs Zoho CRM |
| Adobe Commerce Cloud | 18740 | 2.01% | Medallia vs Adobe Commerce Cloud |
| Pendo | 16988 | 1.82% | Medallia vs Pendo |
| Smile.io | 16266 | 1.75% | Medallia vs Smile.io |
| Pipedrive | 14248 | 1.53% | Medallia vs Pipedrive |
| OneAll | 10440 | 1.12% | Medallia vs OneAll |
| Sitecore | 9143 | 0.98% | Medallia vs Sitecore |
| Salesforce Service Cloud | 8767 | 0.94% | Medallia vs Salesforce Service Cloud |
| Bazaarvoice | 7219 | 0.78% | Medallia vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of Medallia
The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 17.53%, Intercom with 14.49%, Trustpilot with 13.25% market share.
Medallia vs Zendesk
Medallia vs Intercom
Medallia vs Trustpilot
Medallia vs Adobe Marketing Cloud
Medallia vs Qualtrics
Medallia vs Freshworks
Medallia vs Smartlook
Medallia vs Podium
Customers of Medallia
Around the world in 2025, over 3495 companies have started using Medallia as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Chanel | 10,000+ | Neuilly-sur-Seine | Ile-de-France | France |     |
| CVS | 10,000+ | Woonsocket | Rhode Island | United States | |
| MassMutual | 10,000+ | Springfield | Massachusetts | United States | |
| Walgreens | 10,000+ | Deerfield | Illinois | United States | |
| Hertz | 10,000+ | Estero | Florida | United States | |
| STERIS | 10,000+ | Mentor | Ohio | United States | |
| T-Mobile | 10,000+ | Bellevue | Washington | United States | |
| AIB | 10,000+ | Dublin | Leinster | Ireland | |
| Signet Jewelers | 10,000+ | Akron | Pembroke | Bermuda | |
| Sysco | 10,000+ | Houston | Texas | United States | |
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Medallia Customers by Products and Services
The top three products and services offering customers that use Medallia for Customer Experience are Wealth Management (71), Insurance (70), Financial Services (53).
Customers
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Medallia Customers by Employee Size
The majority of Medallia's customers for the customer-experience category fall in the company size of 0 - 9 employees (584 companies), 20 - 49 employees (523 companies), 10,000+ employees (484 companies).
Employee Size
Medallia Customers by Geography
The top three geographies of Medallia for customer-experience are the United States with 2281(75.91%), United Kingdom with 181(6.02%), Germany with 150(4.99%) customers respectively.
Customers
Employees of Medallia
Also see other Products/Services by Medallia in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Medallia competitors?
Medallia’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet. You can also compare Medallia and its feature with top competitors here : Medallia vs Zendesk Medallia vs Intercom Medallia vs Trustpilot.
What is Medallia customer distribution based on company size?
What is Medallia market share in the customer-experience?
What are the top countries that use Medallia?
What are the top industries that use Medallia?
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