Medallia

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Medallia is to Get feedback from customers directly and through social media. Recover customers at risk. Drive online reviews and testimonials. Identify and fix problem areas. Gain insights from power...ful analytics. Create transparency with one system for the whole company. Read more

Top Competitors and Alternatives of Medallia

The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 19.88%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    Top Competitors and Alternatives of Medallia

    The top three of Medallia’s competitors in the Customer Experience category are Zendesk with 19.88%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    Customers of Medallia

    Around the world in 2023, over 3510 companies have started using Medallia as Customer Experience tool.

    Customers Employee Range City Region Country Social Links
    Amadeus IT Group SA 10,000+ Madrid Madrid Spain
    7-Eleven 10,000+ Irving Texas United States
    CVS PHARMACY INC 10,000+ Woonsocket Rhode Island United States
    Dick's Sporting Goods 10,000+ Coraopolis Pennsylvania United States
    Hot Topic 10,000+ Rowland Heights California United States
    Chubb Limited (fmr ACE Ltd) 10,000+ Zurich Zurich Switzerland
    Macy's 10,000+ New York City New York United States
    LATAM Airlines 10,000+ Santiago Santiago Metropolitan Chile
    Schneider Electric 10,000+ Boston Massachusetts United States
    Ferguson Enterprises 10,000+ Newport News Virginia United States

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    Medallia Customers by Industry

    The three top industries that use Medallia for Customer Experience are Hospitality (98), Retail (76), Technology (49).

    Medallia Customers by Employee Size

    The majority of Medallia’s customers for the customer-experience category fall in the company size of 10,000+ employees (869 companies), 0 - 9 employees (614 companies), 20 - 49 employees (600 companies).

    Medallia Customers by Geography

    The top three geographies of Medallia for customer-experience are the United States with 2747(65.00%), United Kingdom with 210(4.97%), Canada with 127(3.01%) customers respectively.

    Employees of Medallia

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    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Medallia competitors?

    Medallia’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Intercom. You can view a full list of Medallia competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Medallia and 40,000 other technologies on the internet.You can also compare Medallia and its feature with top competitors here : Medallia vs Zendesk Medallia vs Trustpilot Medallia vs Intercom .

    What is Medallia customer distribution based on company size?

    The majority of Medallia’s customers for the customer-experience category fall in the company size of 10,000+ employees (869 companies), 0 - 9 employees (614 companies), 20 - 49 employees (600 companies). You can view a distribution chart of Medallia customers by company size here.

    What is Medallia market share in the customer-experience?

    Medallia has market share of 0.45% in customer-experience market. Medallia competes with 251 competitor tools in customer-experience category. The top alternatives for Medallia customer-experience tool are Zendesk with 19.88%, Trustpilot with 13.79%, Intercom with 7.96% market share.

    What are the top industries that use Medallia?

    Top industries that use Medallia for customer-experience are Hospitality (98), Retail (76), Technology (49).

    What are the top countries that use Medallia?

    Around the world in 2023, over 3510 companies have started using Medallia as customer-experience tool. Companies using Medallia for customer-experience are majorly from United States with 2747 customers. 65.00% of Medallia customers are from the United States. Other top countries using Medallia are United Kingdom and Canada with 210(4.97%) and 127(3.01%) customers respectively.

    Justine Lyon
    Justine Lyon
    Senior VP of Sales, Ally
    At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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