Freshworks Vs Medallia : In-Depth Comparison
Not sure if Freshworks, or Medallia is the better choice for your needs? No problem! 6sense comparison helps you make the best decision. Take a look at categories where Freshworks and Medallia compete, current customers, market share, category ranking. Still uncertain? Compare the similarities and differences between Freshworks vs Medallia customers by industry, by geography and by buying patterns.
Freshworks competes with other products in the Customer Experience, Contact Center, Knowledge Management, Project Collaboration categories. It has a 3.58% market share in the Customer Experience category, and Freshworks has 33,705 customers in 10 countries.
Medallia competes with other products in the Project Collaboration, Customer Loyalty categories. It has a 0.36% market share in the Customer Experience category, and Medallia has 3,421 customers in 10 countries.
Categories where Freshworks and Medallia compete
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Freshworks
Comparing the customer bases of Freshworks and Medallia
Comparing the customer bases of Freshworks and Medallia, we can see that Freshworks has 33,705 customer(s), while Medallia has 3,421 customer(s). In the Customer Experience category, with 33,705 customer(s) Freshworks stands at 6th place by ranking, while Medallia with 3,421 customer(s), is at the 29th place.
Freshworks
6th
33,705 Customer
Medallia
29th
3,421 Customer
Comparing the market share of Freshworks and Medallia
Freshworks has a 3.58% market share in the Customer Experience category, while Medallia has a 0.36% market share in the same space.
Compare Freshworks vs Medallia customers by geography
Comparing Freshworks and Medallia customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Medallia has more customers in United States.
Freshworks
Medallia
Customer Movements for this month
Gain actionable insights about the buying patterns of Freshworks vs Medallia’s target audience.
Freshworks
New
270 Customer
Lost
211 Customer
Medallia
New
19 Customer
Lost
7 Customer
FAQ
Find answers to the most often asked questions by users.
What are the different markets in which Freshworks and Medallia compete against each other?
Freshworks and Medallia compete against each other in the Customer Experience, Contact Center, Customer Loyalty, Customer Support Services, Knowledge Management.
How does the market share of Freshworks and Medallia compare in the Customer Experience market?
How many customers are acquired by Freshworks and Medallia in the Customer Experience segment?
What are the countries in which Freshworks and Medallia has more customers?
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