Freshworks Vs Medallia : In-Depth Comparison

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Categories where Freshworks and Medallia compete

Customer Experience
Contact Center
Customer Loyalty
Customer Support Services
Knowledge Management

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Freshworks

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Comparing the customer bases of Freshworks and Medallia

Comparing the customer bases of Freshworks and Medallia, we can see that Freshworks has 33684 customer(s), while Medallia has 3879 customer(s). In the Customer Experience category, with 33684 customer(s) Freshworks stands at 5th place by ranking, while Medallia with 3879 customer(s), is at the 30th place.

Freshworks

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5th

33684 Customer

Medallia

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30th

3879 Customer

Comparing the market share of Freshworks and Medallia

Freshworks has a 3.65% market share in the Customer Experience category, while Medallia has a 0.42% market share in the same space.

Compare Freshworks vs Medallia customers by geography

Comparing Freshworks and Medallia customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Medallia has more customers in United States.

Freshworks

Medallia

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs Medallia’s target audience.

Freshworks

New

146 Customer

Lost

224 Customer

Medallia

New

11 Customer

Lost

9 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and Medallia compete against each other?

Freshworks and Medallia compete against each other in the Customer Experience, Contact Center, Customer Loyalty, Customer Support Services, Knowledge Management.

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How does the market share of Freshworks and Medallia compare in the Customer Experience market?

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How many customers are acquired by Freshworks and Medallia in the Customer Experience segment?

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What are the countries in which Freshworks and Medallia has more customers?

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