Zendesk Vs Medallia : In-Depth Comparison

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Categories where Zendesk and Medallia compete

Customer Experience
Contact Center
Customer Loyalty
Instant Messaging And Chat
Interactive Voice Response (IVR)

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Zendesk

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Comparing the customer bases of Zendesk and Medallia

Comparing the customer bases of Zendesk and Medallia, we can see that Zendesk has 169762 customer(s), while Medallia has 4031 customer(s). In the Customer Experience category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while Medallia with 4031 customer(s), is at the 30th place.

Zendesk

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1st

169762 Customer

Medallia

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30th

4031 Customer

Comparing the market share of Zendesk and Medallia

Zendesk has a 18.18% market share in the Customer Experience category, while Medallia has a 0.43% market share in the same space.

Compare Zendesk vs Medallia customers by geography

Comparing Zendesk and Medallia customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Medallia has more customers in United States.

Zendesk

Medallia

Customer Movements for this month

Gain actionable insights about the buying patterns of Zendesk vs Medallia’s target audience.

Zendesk

New

660 Customer

Lost

841 Customer

Medallia

New

9 Customer

Lost

11 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Zendesk and Medallia compete against each other?

Zendesk and Medallia compete against each other in the Customer Experience, Contact Center, Customer Loyalty, Instant Messaging And Chat, Interactive Voice Response (IVR).

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How does the market share of Zendesk and Medallia compare in the Customer Experience market?

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How many customers are acquired by Zendesk and Medallia in the Customer Experience segment?

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What are the countries in which Zendesk and Medallia has more customers?

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