Categories where Zendesk and Medallia compete
Zendesk
Comparing the customer bases of Zendesk and Medallia, we can see that Zendesk has 169762 customer(s), while Medallia has 4031 customer(s). In the Customer Experience category, with 169762 customer(s) Zendesk stands at 1st place by ranking, while Medallia with 4031 customer(s), is at the 30th place.
Zendesk
1st
169762 Customer
Medallia
30th
4031 Customer
Zendesk has a 18.18% market share in the Customer Experience category, while Medallia has a 0.43% market share in the same space.
Comparing Zendesk and Medallia customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while Medallia has more customers in United States.
Zendesk
Medallia
Gain actionable insights about the buying patterns of Zendesk vs Medallia’s target audience.
Zendesk
New
660 Customer
Lost
841 Customer
Medallia
New
9 Customer
Lost
11 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and Medallia compete against each other?
Zendesk and Medallia compete against each other in the Customer Experience, Contact Center, Customer Loyalty, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and Medallia compare in the Customer Experience market?
How many customers are acquired by Zendesk and Medallia in the Customer Experience segment?
What are the countries in which Zendesk and Medallia has more customers?
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