UserTesting
With UserTesting, you can make better decisions with fast customer feedback and shared human insights.
Market Share of UserTesting
Current Customer(s)
513
Market Share (Est.)
0.06%
Ranking
#69
Top Competitors and Alternatives of UserTesting
The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 164707 | 17.71% | UserTesting vs Zendesk |
| Intercom | 134900 | 14.50% | UserTesting vs Intercom |
| Trustpilot | 124208 | 13.35% | UserTesting vs Trustpilot |
| Adobe Marketing Cloud | 74584 | 8.02% | UserTesting vs Adobe Marketing Cloud |
| Freshworks | 34304 | 3.69% | UserTesting vs Freshworks |
| Qualtrics | 30045 | 3.23% | UserTesting vs Qualtrics |
| Smartlook | 28400 | 3.05% | UserTesting vs Smartlook |
| Podium | 26452 | 2.84% | UserTesting vs Podium |
| Qualtrics Research Core | 24667 | 2.65% | UserTesting vs Qualtrics Research Core |
| Campaign Monitor | 23911 | 2.57% | UserTesting vs Campaign Monitor |
| Yotpo | 23747 | 2.55% | UserTesting vs Yotpo |
| Zoho CRM | 19586 | 2.11% | UserTesting vs Zoho CRM |
| Adobe Commerce Cloud | 18909 | 2.03% | UserTesting vs Adobe Commerce Cloud |
| Pendo | 16748 | 1.80% | UserTesting vs Pendo |
| Smile.io | 16685 | 1.79% | UserTesting vs Smile.io |
| Pipedrive | 14353 | 1.54% | UserTesting vs Pipedrive |
| OneAll | 10450 | 1.12% | UserTesting vs OneAll |
| Sitecore | 9262 | 1.00% | UserTesting vs Sitecore |
| Salesforce Service Cloud | 9090 | 0.98% | UserTesting vs Salesforce Service Cloud |
| Bazaarvoice | 7297 | 0.78% | UserTesting vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of UserTesting
The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.
UserTesting vs Zendesk
UserTesting vs Intercom
UserTesting vs Trustpilot
UserTesting vs Adobe Marketing Cloud
UserTesting vs Freshworks
UserTesting vs Qualtrics
UserTesting vs Smartlook
UserTesting vs Podium
Customers of UserTesting
Around the world in 2025, over 513 companies have started using UserTesting as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Yum! Brands | 10,000+ | Louisville | Kentucky | United States |     |
| Nationwide | 10,000+ | Columbus | Ohio | United States | |
| JPMorgan Chase | 10,000+ | New York City | New York | United States | |
| NCR Voyix | 10,000+ | Atlanta | Georgia | United States | |
| L.M. Ericsson | 10,000+ | Stockholm | Stockholm | Sweden | |
| Wayfair | 10,000+ | Boston | Massachusetts | United States | |
| Telenor | 10,000+ | Lysaker | Akershus | Norway | |
| Bridgestone Americas | 10,000+ | Jackson | New Jersey | United States | |
| Kforce | 10,000+ | Tampa | Florida | United States | |
| Office Depot | 10,000+ | Boca Raton | Florida | United States | |
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UserTesting Customers by Products and Services
The top three products and services offering customers that use UserTesting for Customer Experience are Wealth Management (17), Software (16), Artificial Intelligence (16).
Customers
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UserTesting Customers by Employee Size
The majority of UserTesting's customers for the customer-experience category fall in the company size of 10,000+ employees (136 companies), 1,000 - 4,999 employees (81 companies), 100 - 249 employees (69 companies).
Employee Size
UserTesting Customers by Geography
The top three geographies of UserTesting for customer-experience are the United States with 320(70.18%), United Kingdom with 44(9.65%), Germany with 21(4.61%) customers respectively.
Customers
Employees of UserTesting
Also see other Products/Services by UserTesting in:
FAQ
Find answers to the most often asked questions by users.
Who are the top UserTesting competitors?
UserTesting’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Intercom UserTesting vs Trustpilot.
What is UserTesting customer distribution based on company size?
What is UserTesting market share in the customer-experience?
What are the top countries that use UserTesting?
What are the top industries that use UserTesting?
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