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UserTesting

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With UserTesting, you can make better decisions with fast customer feedback and shared human insights.

Customer Experience
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Market Share of UserTesting

Current Customer(s)

725

Market Share (Est.)

0.06%

Ranking

#63

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 14.48%, Intercom with 13.21%, Trustpilot with 12.96% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17865614.48%UserTesting vs Zendesk
Intercom16294813.21%UserTesting vs Intercom
Trustpilot15991012.96%UserTesting vs Trustpilot
Adobe Experience Cloud1122679.10%UserTesting vs Adobe Experience Cloud
Adobe Marketing Cloud841866.83%UserTesting vs Adobe Marketing Cloud
Qualtrics745636.05%UserTesting vs Qualtrics
Freshworks369553.00%UserTesting vs Freshworks
Smartlook317602.57%UserTesting vs Smartlook
Qualtrics Research Core276662.24%UserTesting vs Qualtrics Research Core
Adobe Commerce Cloud249472.02%UserTesting vs Adobe Commerce Cloud
Zoho CRM244281.98%UserTesting vs Zoho CRM
Podium229501.86%UserTesting vs Podium
Pendo228881.86%UserTesting vs Pendo
Yotpo216691.76%UserTesting vs Yotpo
Pipedrive186471.51%UserTesting vs Pipedrive
Campaign Monitor180711.47%UserTesting vs Campaign Monitor
Smile.io161701.31%UserTesting vs Smile.io
OneAll139421.13%UserTesting vs OneAll
ClickTale133331.08%UserTesting vs ClickTale
Salesforce Service Cloud120490.98%UserTesting vs Salesforce Service Cloud
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Popular Comparisons

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 14.48%, Intercom with 13.21%, Trustpilot with 12.96% market share.

UserTesting vs Zendesk

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UserTesting vs Intercom

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UserTesting vs Trustpilot

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UserTesting vs Adobe Experience Cloud

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UserTesting vs Adobe Marketing Cloud

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UserTesting vs Qualtrics

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UserTesting vs Freshworks

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UserTesting vs Smartlook

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Customers of UserTesting

Around the world in 2026, over 723 companies have started using UserTesting as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Rocket Companies10,000+DetroitMichiganUnited States
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DocuSign, Inc.10,000+San FranciscoCaliforniaUnited States
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KDDI Corporation10,000+TokyoTokyoJapan
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Vodafone10,000+NewburyEnglandUnited Kingdom
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Philips10,000+AmsterdamNorth HollandNetherlands
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Nestle Purina North America10,000+St. LouisMissouriUnited States
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Fidelity Investments10,000+BostonMassachusettsUnited States
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CIBC10,000+TorontoOntarioCanada
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LVMH10,000+ParisIle-de-FranceFrance
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Telia10,000+SolnaStockholmSweden
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UserTesting Customers by Products and Services

The top three products and services offering customers that use UserTesting for Customer Experience are Wealth Management (23), Insurance (22), Marketing (18).

Customers

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UserTesting Customers by Employee Size

The majority of UserTesting's customers for the customer-experience category fall in the company size of 10,000+ employees (213 companies), 1,000 - 4,999 employees (141 companies), 100 - 249 employees (80 companies).

Employee Size

UserTesting Customers by Geography

The top three geographies of UserTesting for customer-experience are the United States with 442(68.00%), United Kingdom with 70(10.77%), Canada with 43(6.62%) customers respectively.

Customers

Employees of UserTesting

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Also see other Products/Services by UserTesting in:

Audience Insights
User Feedback Management
Crowdsourced Feedback
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top UserTesting competitors?

UserTesting’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Intercom UserTesting vs Trustpilot.

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What is UserTesting customer distribution based on company size?

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What is UserTesting market share in the customer-experience?

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What are the top countries that use UserTesting?

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What are the top industries that use UserTesting?

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