UserTesting
With UserTesting, you can make better decisions with fast customer feedback and shared human insights.
Market Share of UserTesting
Current Customer(s)
1337
Market Share (Est.)
0.11%
Ranking
#53
Top Competitors and Alternatives of UserTesting
The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
Popular Comparisons
Top Competitors and Alternatives of UserTesting
The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
UserTesting vs Zendesk
UserTesting vs Intercom
UserTesting vs Trustpilot
UserTesting vs Adobe Marketing Cloud
UserTesting vs Qualtrics
UserTesting vs Adobe Experience Cloud
UserTesting vs Freshworks
UserTesting vs Adobe Commerce Cloud
Customers of UserTesting
Around the world in 2026, over 1331 companies have started using UserTesting as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| BT Group | 10,000+ | London | England | United Kingdom |     |
| IBM | 10,000+ | Armonk | New York | United States | |
| L'Oreal | 10,000+ | Paris | Ile-de-France | France | |
| Purdue University | 10,000+ | West Lafayette | Indiana | United States | |
| Merkle | 10,000+ | Columbia | Maryland | United States | |
| Calendly | 10,000+ | Atlanta | Georgia | United States | |
| British Airways | 10,000+ | London | England | United Kingdom | |
| Hertfordshire County Council | 10,000+ | Hertford | England | United Kingdom | |
| Kroger Technology & Digital | 10,000+ | Cincinnati | Ohio | United States | |
| Hanesbrands Inc. | 10,000+ | Winston-Salem | North Carolina | United States | |
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UserTesting Customers by Products and Services
The top three products and services offering customers that use UserTesting for Customer Experience are Insurance (39), Wealth Management (39), Marketing (30).
Customers
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UserTesting Customers by Employee Size
The majority of UserTesting's customers for the customer-experience category fall in the company size of 10,000+ employees (379 companies), 1,000 - 4,999 employees (230 companies), 100 - 249 employees (176 companies).
Employee Size
UserTesting Customers by Geography
The top three geographies of UserTesting for customer-experience are the United States with 808(69.24%), United Kingdom with 119(10.20%), Canada with 54(4.63%) customers respectively.
Customers
Employees of UserTesting
Also see other Products/Services by UserTesting in:
FAQ
Find answers to the most often asked questions by users.
Who are the top UserTesting competitors?
UserTesting’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Intercom UserTesting vs Trustpilot.
What is UserTesting customer distribution based on company size?
What is UserTesting market share in the customer-experience?
What are the top countries that use UserTesting?
What are the top industries that use UserTesting?
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