With UserTesting, you can make better decisions with fast customer feedback and shared human insights.
Current Customer(s)
Market Share (Est.)
Ranking
The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Zendesk | 169762 | 18.18% | UserTesting vs Zendesk |
Trustpilot | 160837 | 17.23% | UserTesting vs Trustpilot |
Adobe Marketing Cloud | 72367 | 7.75% | UserTesting vs Adobe Marketing Cloud |
Intercom | 66161 | 7.09% | UserTesting vs Intercom |
Freshworks | 34508 | 3.70% | UserTesting vs Freshworks |
Adobe Commerce Cloud | 30742 | 3.29% | UserTesting vs Adobe Commerce Cloud |
Podium | 30154 | 3.23% | UserTesting vs Podium |
Qualtrics | 28426 | 3.04% | UserTesting vs Qualtrics |
Campaign Monitor | 26315 | 2.82% | UserTesting vs Campaign Monitor |
Yotpo | 24225 | 2.59% | UserTesting vs Yotpo |
Smile.io | 21822 | 2.34% | UserTesting vs Smile.io |
Smartlook | 21712 | 2.33% | UserTesting vs Smartlook |
Zoho CRM | 20595 | 2.21% | UserTesting vs Zoho CRM |
Qualtrics Research Core | 20024 | 2.14% | UserTesting vs Qualtrics Research Core |
Salesforce Service Cloud | 14971 | 1.60% | UserTesting vs Salesforce Service Cloud |
Pendo | 14717 | 1.58% | UserTesting vs Pendo |
Pipedrive | 14082 | 1.51% | UserTesting vs Pipedrive |
Sitecore | 11576 | 1.24% | UserTesting vs Sitecore |
OneAll | 11522 | 1.23% | UserTesting vs OneAll |
Bazaarvoice | 8072 | 0.86% | UserTesting vs Bazaarvoice |
Popular Comparisons
The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.
UserTesting vs Zendesk
UserTesting vs Trustpilot
UserTesting vs Adobe Marketing Cloud
UserTesting vs Intercom
UserTesting vs Freshworks
UserTesting vs Adobe Commerce Cloud
UserTesting vs Podium
UserTesting vs Qualtrics
Around the world in 2024, over 654 companies have started using UserTesting as Customer Experience tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
UserTesting | 500 - 999 | San Francisco | California | United States | |
Anthropology News | 20 - 49 | Arlington | Virginia | United States | |
Walmart, Inc. | 10,000+ | Bentonville | Arkansas | United States | |
Bally's Corporation | 10,000+ | Providence | Rhode Island | United States | |
Zurich Insurance Group AG | 10,000+ | Zurich | Zurich | Switzerland | |
Vodafone Group Plc | 10,000+ | Newbury | England | United Kingdom | |
Royal Philips Electronics | 10,000+ | Amsterdam | North Holland | Netherlands | |
CBRE Group, Inc. | 10,000+ | Los Angeles | California | United States | |
Fidelity Investments | 10,000+ | Boston | Massachusetts | United States | |
StubHub | 10,000+ | San Francisco | California | United States |
The top three products and services offering customers that use UserTesting for Customer Experience are Marketing (22), Analytics (18), Wealth Management (18).
Customers
The majority of UserTesting's customers for the customer-experience category fall in the company size of 1,000 - 4,999 employees (120 companies), 10,000+ employees (120 companies), 100 - 249 employees (101 companies).
Employee Size
The top three geographies of UserTesting for customer-experience are the United States with 431(73.68%), United Kingdom with 44(7.52%), Canada with 24(4.10%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top UserTesting competitors?
UserTesting’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Adobe Marketing Cloud. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Trustpilot UserTesting vs Adobe Marketing Cloud.
What is UserTesting customer distribution based on company size?
What is UserTesting market share in the customer-experience?
What are the top countries that use UserTesting?
What are the top industries that use UserTesting?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo