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UserTesting

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With UserTesting, you can make better decisions with fast customer feedback and shared human insights.

Customer Experience
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Market Share of UserTesting

Current Customer(s)

733

Market Share (Est.)

0.06%

Ranking

#65

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 14.63%, Intercom with 13.15%, Trustpilot with 12.68% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18827014.63%UserTesting vs Zendesk
Intercom16930713.15%UserTesting vs Intercom
Trustpilot16325312.68%UserTesting vs Trustpilot
Adobe Experience Cloud1166569.06%UserTesting vs Adobe Experience Cloud
Qualtrics909617.07%UserTesting vs Qualtrics
Adobe Marketing Cloud880026.84%UserTesting vs Adobe Marketing Cloud
Freshworks373912.91%UserTesting vs Freshworks
Smartlook332892.59%UserTesting vs Smartlook
Qualtrics Research Core297002.31%UserTesting vs Qualtrics Research Core
Adobe Commerce Cloud254531.98%UserTesting vs Adobe Commerce Cloud
Zoho CRM250561.95%UserTesting vs Zoho CRM
Pendo232601.81%UserTesting vs Pendo
Yotpo227371.77%UserTesting vs Yotpo
Campaign Monitor220641.71%UserTesting vs Campaign Monitor
Podium216791.68%UserTesting vs Podium
Pipedrive189341.47%UserTesting vs Pipedrive
Smile.io166301.29%UserTesting vs Smile.io
OneAll142461.11%UserTesting vs OneAll
Salesforce Service Cloud123940.96%UserTesting vs Salesforce Service Cloud
ClickTale115030.89%UserTesting vs ClickTale
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Popular Comparisons

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 14.63%, Intercom with 13.15%, Trustpilot with 12.68% market share.

UserTesting vs Zendesk

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UserTesting vs Intercom

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UserTesting vs Trustpilot

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UserTesting vs Adobe Experience Cloud

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UserTesting vs Qualtrics

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UserTesting vs Adobe Marketing Cloud

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UserTesting vs Freshworks

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UserTesting vs Smartlook

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Customers of UserTesting

Around the world in 2026, over 724 companies have started using UserTesting as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
U.S. Bank10,000+MinneapolisMinnesotaUnited States
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Adidas Group10,000+HerzogenaurachBavariaGermany
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Sun Life10,000+TorontoOntarioCanada
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AbbVie10,000+North ChicagoIllinoisUnited States
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Prudential Financial10,000+NewarkNew JerseyUnited States
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NAB10,000+MelbourneVictoriaAustralia
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University Of California, Irvine10,000+IrvineCaliforniaUnited States
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UST10,000+Aliso ViejoCaliforniaUnited States
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Quest Diagnostics10,000+SecaucusNew JerseyUnited States
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Thoma Bravo10,000+ChicagoIllinoisUnited States
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UserTesting Customers by Products and Services

The top three products and services offering customers that use UserTesting for Customer Experience are Wealth Management (23), Insurance (22), Marketing (20).

Customers

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UserTesting Customers by Employee Size

The majority of UserTesting's customers for the customer-experience category fall in the company size of 10,000+ employees (206 companies), 1,000 - 4,999 employees (144 companies), 100 - 249 employees (87 companies).

Employee Size

UserTesting Customers by Geography

The top three geographies of UserTesting for customer-experience are the United States with 442(68.95%), United Kingdom with 67(10.45%), Canada with 44(6.86%) customers respectively.

Customers

Employees of UserTesting

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Also see other Products/Services by UserTesting in:

User Feedback Management
Crowdsourced Feedback
Audience Insights
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top UserTesting competitors?

UserTesting’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Intercom UserTesting vs Trustpilot.

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What is UserTesting customer distribution based on company size?

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What is UserTesting market share in the customer-experience?

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What are the top countries that use UserTesting?

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What are the top industries that use UserTesting?

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