UserTesting
With UserTesting, you can make better decisions with fast customer feedback and shared human insights.
Market Share of UserTesting
Current Customer(s)
727
Market Share (Est.)
0.05%
Ranking
#63
Top Competitors and Alternatives of UserTesting
The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 13.98%, Trustpilot with 13.26%, Intercom with 13.10% market share.
Popular Comparisons
Top Competitors and Alternatives of UserTesting
The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 13.98%, Trustpilot with 13.26%, Intercom with 13.10% market share.
UserTesting vs Zendesk
UserTesting vs Trustpilot
UserTesting vs Intercom
UserTesting vs Adobe Experience Cloud
UserTesting vs Adobe Marketing Cloud
UserTesting vs Qualtrics
UserTesting vs Freshworks
UserTesting vs Smartlook
Customers of UserTesting
Around the world in 2026, over 725 companies have started using UserTesting as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| HSBC | 10,000+ | London | England | United Kingdom |     |
| American Airlines | 10,000+ | Fort Worth | Texas | United States | |
| Veterans Affairs | 10,000+ | Washington, D.C. | Washington, D.C. | United States | |
| FCM Travel | 10,000+ | South Brisbane | Queensland | Australia | |
| Experian Information Solutions, Inc | 10,000+ | Costa Mesa | California | United States | |
| University Of Florida | 10,000+ | Gainesville | Florida | United States | |
| NBCUniversal Media | 10,000+ | New York City | New York | United States | |
| University Of Michigan | 10,000+ | Ann Arbor | Michigan | United States | |
| IBM | 10,000+ | Armonk | New York | United States | |
| Church Of Jesus Christ | 10,000+ | Salt Lake City | Utah | United States | |
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UserTesting Customers by Products and Services
The top three products and services offering customers that use UserTesting for Customer Experience are Insurance (25), Wealth Management (21), Marketing (20).
Customers
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UserTesting Customers by Employee Size
The majority of UserTesting's customers for the customer-experience category fall in the company size of 10,000+ employees (211 companies), 1,000 - 4,999 employees (141 companies), 100 - 249 employees (81 companies).
Employee Size
UserTesting Customers by Geography
The top three geographies of UserTesting for customer-experience are the United States with 439(67.33%), United Kingdom with 76(11.66%), Canada with 41(6.29%) customers respectively.
Customers
Employees of UserTesting
Also see other Products/Services by UserTesting in:
FAQ
Find answers to the most often asked questions by users.
Who are the top UserTesting competitors?
UserTesting’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Intercom. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Trustpilot UserTesting vs Intercom.
What is UserTesting customer distribution based on company size?
What is UserTesting market share in the customer-experience?
What are the top countries that use UserTesting?
What are the top industries that use UserTesting?
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