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UserTesting

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With UserTesting, you can make better decisions with fast customer feedback and shared human insights.

Customer Experience
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Market Share of UserTesting

Current Customer(s)

654

Market Share (Est.)

0.07%

Ranking

#64

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16976218.18%UserTesting vs Zendesk
Trustpilot16083717.23%UserTesting vs Trustpilot
Adobe Marketing Cloud723677.75%UserTesting vs Adobe Marketing Cloud
Intercom661617.09%UserTesting vs Intercom
Freshworks345083.70%UserTesting vs Freshworks
Adobe Commerce Cloud307423.29%UserTesting vs Adobe Commerce Cloud
Podium301543.23%UserTesting vs Podium
Qualtrics284263.04%UserTesting vs Qualtrics
Campaign Monitor263152.82%UserTesting vs Campaign Monitor
Yotpo242252.59%UserTesting vs Yotpo
Smile.io218222.34%UserTesting vs Smile.io
Smartlook217122.33%UserTesting vs Smartlook
Zoho CRM205952.21%UserTesting vs Zoho CRM
Qualtrics Research Core200242.14%UserTesting vs Qualtrics Research Core
Salesforce Service Cloud149711.60%UserTesting vs Salesforce Service Cloud
Pendo147171.58%UserTesting vs Pendo
Pipedrive140821.51%UserTesting vs Pipedrive
Sitecore115761.24%UserTesting vs Sitecore
OneAll115221.23%UserTesting vs OneAll
Bazaarvoice80720.86%UserTesting vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.

UserTesting vs Zendesk

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UserTesting vs Trustpilot

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UserTesting vs Adobe Marketing Cloud

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UserTesting vs Intercom

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UserTesting vs Freshworks

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UserTesting vs Adobe Commerce Cloud

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UserTesting vs Podium

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UserTesting vs Qualtrics

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Customers of UserTesting

Around the world in 2024, over 654 companies have started using UserTesting as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
UserTesting500 - 999San FranciscoCaliforniaUnited States
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Anthropology News20 - 49ArlingtonVirginiaUnited States
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Walmart, Inc.10,000+BentonvilleArkansasUnited States
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Bally's Corporation10,000+ProvidenceRhode IslandUnited States
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Zurich Insurance Group AG10,000+ZurichZurichSwitzerland
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Vodafone Group Plc10,000+NewburyEnglandUnited Kingdom
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Royal Philips Electronics10,000+AmsterdamNorth HollandNetherlands
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CBRE Group, Inc.10,000+Los AngelesCaliforniaUnited States
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Fidelity Investments 10,000+BostonMassachusettsUnited States
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StubHub10,000+San FranciscoCaliforniaUnited States
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UserTesting Customers by Products and Services

The top three products and services offering customers that use UserTesting for Customer Experience are Marketing (22), Analytics (18), Wealth Management (18).

Customers

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UserTesting Customers by Employee Size

The majority of UserTesting's customers for the customer-experience category fall in the company size of 1,000 - 4,999 employees (120 companies), 10,000+ employees (120 companies), 100 - 249 employees (101 companies).

Employee Size

UserTesting Customers by Geography

The top three geographies of UserTesting for customer-experience are the United States with 431(73.68%), United Kingdom with 44(7.52%), Canada with 24(4.10%) customers respectively.

Customers

Employees of UserTesting

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Also see other Products/Services by UserTesting in:

User Feedback Management
Crowdsourced Feedback
Audience Insights
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top UserTesting competitors?

UserTesting’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Adobe Marketing Cloud. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Trustpilot UserTesting vs Adobe Marketing Cloud.

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What is UserTesting customer distribution based on company size?

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What is UserTesting market share in the customer-experience?

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What are the top countries that use UserTesting?

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What are the top industries that use UserTesting?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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