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UserTesting

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With UserTesting, you can make better decisions with fast customer feedback and shared human insights.

Customer Experience
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Market Share of UserTesting

Current Customer(s)

733

Market Share (Est.)

0.06%

Ranking

#64

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 14.84%, Intercom with 13.00%, Trustpilot with 12.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18422714.84%UserTesting vs Zendesk
Intercom16141713.00%UserTesting vs Intercom
Trustpilot15521512.50%UserTesting vs Trustpilot
Adobe Experience Cloud1143029.21%UserTesting vs Adobe Experience Cloud
Qualtrics876407.06%UserTesting vs Qualtrics
Adobe Marketing Cloud861246.94%UserTesting vs Adobe Marketing Cloud
Freshworks365372.94%UserTesting vs Freshworks
Smartlook328312.64%UserTesting vs Smartlook
Qualtrics Research Core277742.24%UserTesting vs Qualtrics Research Core
Adobe Commerce Cloud250912.02%UserTesting vs Adobe Commerce Cloud
Zoho CRM244551.97%UserTesting vs Zoho CRM
Yotpo230671.86%UserTesting vs Yotpo
Campaign Monitor219711.77%UserTesting vs Campaign Monitor
Podium211601.70%UserTesting vs Podium
Pendo204191.64%UserTesting vs Pendo
Pipedrive184871.49%UserTesting vs Pipedrive
Smile.io167761.35%UserTesting vs Smile.io
OneAll142101.14%UserTesting vs OneAll
Salesforce Service Cloud123350.99%UserTesting vs Salesforce Service Cloud
Sitecore107820.87%UserTesting vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of UserTesting

The top three of UserTesting’s competitors in the Customer Experience category are Zendesk with 14.84%, Intercom with 13.00%, Trustpilot with 12.50% market share.

UserTesting vs Zendesk

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UserTesting vs Intercom

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UserTesting vs Trustpilot

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UserTesting vs Adobe Experience Cloud

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UserTesting vs Qualtrics

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UserTesting vs Adobe Marketing Cloud

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UserTesting vs Freshworks

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UserTesting vs Smartlook

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Customers of UserTesting

Around the world in 2026, over 730 companies have started using UserTesting as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
EE10,000+HatfieldEnglandUnited Kingdom
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Experian10,000+Costa MesaCaliforniaUnited States
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Little Caesars Pizza10,000+DetroitMichiganUnited States
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Alaska Air Group10,000+SeattleWashingtonUnited States
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Panera Bread10,000+St. LouisMissouriUnited States
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Jotform10,000+San FranciscoCaliforniaUnited States
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Pearson10,000+LondonEnglandUnited Kingdom
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Adobe10,000+San JoseCaliforniaUnited States
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Walmart10,000+BentonvilleArkansasUnited States
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Expedia10,000+SeattleWashingtonUnited States
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UserTesting Customers by Products and Services

The top three products and services offering customers that use UserTesting for Customer Experience are Insurance (23), Wealth Management (22), Marketing (19).

Customers

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UserTesting Customers by Employee Size

The majority of UserTesting's customers for the customer-experience category fall in the company size of 10,000+ employees (204 companies), 1,000 - 4,999 employees (147 companies), 100 - 249 employees (86 companies).

Employee Size

UserTesting Customers by Geography

The top three geographies of UserTesting for customer-experience are the United States with 442(68.85%), United Kingdom with 64(9.97%), Canada with 44(6.85%) customers respectively.

Customers

Employees of UserTesting

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Also see other Products/Services by UserTesting in:

User Feedback Management
Audience Insights
Crowdsourced Feedback
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top UserTesting competitors?

UserTesting’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of UserTesting competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of UserTesting and 40,000 other technologies on the internet. You can also compare UserTesting and its feature with top competitors here : UserTesting vs Zendesk UserTesting vs Intercom UserTesting vs Trustpilot.

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What is UserTesting customer distribution based on company size?

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What is UserTesting market share in the customer-experience?

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What are the top countries that use UserTesting?

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What are the top industries that use UserTesting?

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