Question 1

What are the different markets in which
        Smartlook and
        UserTesting compete against each other?

Accepted Answer

Smartlook and
        UserTesting compete against each other in
        the Customer Experience, Heatmaps, Analytics, Audience Insights, Crowdsourced Feedback.

Question 2

How does the market share of
        Smartlook
        and UserTesting compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        2.49%
        market share in comparison to
        UserTesting’s
        0.11%.
        Since it has a better market share coverage,
        Smartlook holds the
        9th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        UserTesting holds the
        53rd spot.

Question 3

How many customers are acquired by
        Smartlook and
        UserTesting in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        31,707 customers and
        UserTesting has
        1,337 customers in the
        Customer Experience
        segment. Smartlook has
        30370 more customers than
        UserTesting in this category.

Question 4

What are the countries in which
        Smartlook and
        UserTesting has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
UserTesting has more customers in United States, United Kingdom and Canada.

Smartlook Vs UserTesting : In-Depth Comparison

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Comparing the customer bases of Smartlook and UserTesting

Comparing the market share of Smartlook and UserTesting

Compare Smartlook vs UserTesting customers by geography

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