Question 1

What are the different markets in which
        ClickTale and
        UserTesting compete against each other?

Accepted Answer

ClickTale and
        UserTesting compete against each other in
        the Customer Experience, Analytics, Audience Insights, Crowdsourced Feedback, Heatmaps.

Question 2

How does the market share of
        ClickTale
        and UserTesting compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        ClickTale has a
        1.27%
        market share in comparison to
        UserTesting’s
        0.11%.
        Since it has a better market share coverage,
        ClickTale holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        UserTesting holds the
        53rd spot.

Question 3

How many customers are acquired by
        ClickTale and
        UserTesting in the
        Customer Experience segment?

Accepted Answer

ClickTale has
        16,109 customers and
        UserTesting has
        1,337 customers in the
        Customer Experience
        segment. ClickTale has
        14772 more customers than
        UserTesting in this category.

Question 4

What are the countries in which
        ClickTale and
        UserTesting has more customers?

Accepted Answer

ClickTale has more customers in United States, United Kingdom and France.
UserTesting has more customers in United States, United Kingdom and Canada.

ClickTale Vs UserTesting : In-Depth Comparison

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Comparing the customer bases of ClickTale and UserTesting

Comparing the market share of ClickTale and UserTesting

Compare ClickTale vs UserTesting customers by geography

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