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LiveAgent

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and so...Read more

Customer Experience
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Market Share of LiveAgent

Current Customer(s)

6663

Market Share (Est.)

0.72%

Ranking

#21

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16470717.71%LiveAgent vs Zendesk
Intercom13490014.50%LiveAgent vs Intercom
Trustpilot12420813.35%LiveAgent vs Trustpilot
Adobe Marketing Cloud745848.02%LiveAgent vs Adobe Marketing Cloud
Freshworks343043.69%LiveAgent vs Freshworks
Qualtrics300453.23%LiveAgent vs Qualtrics
Smartlook284003.05%LiveAgent vs Smartlook
Podium264522.84%LiveAgent vs Podium
Qualtrics Research Core246672.65%LiveAgent vs Qualtrics Research Core
Campaign Monitor239112.57%LiveAgent vs Campaign Monitor
Yotpo237472.55%LiveAgent vs Yotpo
Zoho CRM195862.11%LiveAgent vs Zoho CRM
Adobe Commerce Cloud189092.03%LiveAgent vs Adobe Commerce Cloud
Pendo167481.80%LiveAgent vs Pendo
Smile.io166851.79%LiveAgent vs Smile.io
Pipedrive143531.54%LiveAgent vs Pipedrive
OneAll104501.12%LiveAgent vs OneAll
Sitecore92621.00%LiveAgent vs Sitecore
Salesforce Service Cloud90900.98%LiveAgent vs Salesforce Service Cloud
Bazaarvoice72970.78%LiveAgent vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

LiveAgent vs Zendesk

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LiveAgent vs Intercom

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LiveAgent vs Trustpilot

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LiveAgent vs Adobe Marketing Cloud

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LiveAgent vs Freshworks

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LiveAgent vs Qualtrics

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LiveAgent vs Smartlook

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LiveAgent vs Podium

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Customers of LiveAgent

Around the world in 2025, over 6662 companies have started using LiveAgent as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Jana Small Finance Bank10,000+BengaluruKarnatakaIndia
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Raley's10,000+West SacramentoCaliforniaUnited States
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JTI10,000+GeneveGenevaSwitzerland
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U.S. Air Force10,000+San AntonioTexasUnited States
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AXA10,000+ParisIle-de-FranceFrance
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Asia Vital Components10,000+KaohsiungTakaoTaiwan
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Arizona State University10,000+TempeArizonaUnited States
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Aldi UK10,000+AtherstoneEnglandUnited Kingdom
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Rodan & Fields10,000+San FranciscoCaliforniaUnited States
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Clarivate10,000+LondonEnglandUnited Kingdom
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Customer Experience are Marketing (50), Software (50), Seo (47).

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the customer-experience category fall in the company size of 0 - 9 employees (1569 companies), 20 - 49 employees (1557 companies), 100 - 249 employees (936 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for customer-experience are the United States with 3112(63.52%), United Kingdom with 447(9.12%), Canada with 231(4.72%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Personalization Behavioral Targeting
Sales Management
Contact Center

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Zendesk LiveAgent vs Intercom LiveAgent vs Trustpilot.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the customer-experience?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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