LiveAgent
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and so...Read more
Market Share of LiveAgent
Current Customer(s)
6240
Market Share (Est.)
0.67%
Ranking
#21
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 17.08%, Intercom with 14.84%, Trustpilot with 13.29% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 160094 | 17.08% | LiveAgent vs Zendesk |
| Intercom | 139113 | 14.84% | LiveAgent vs Intercom |
| Trustpilot | 124579 | 13.29% | LiveAgent vs Trustpilot |
| Adobe Marketing Cloud | 74279 | 7.92% | LiveAgent vs Adobe Marketing Cloud |
| Qualtrics | 47534 | 5.07% | LiveAgent vs Qualtrics |
| Freshworks | 33477 | 3.57% | LiveAgent vs Freshworks |
| Smartlook | 28346 | 3.02% | LiveAgent vs Smartlook |
| Podium | 26660 | 2.84% | LiveAgent vs Podium |
| Qualtrics Research Core | 23128 | 2.47% | LiveAgent vs Qualtrics Research Core |
| Campaign Monitor | 23102 | 2.46% | LiveAgent vs Campaign Monitor |
| Yotpo | 22966 | 2.45% | LiveAgent vs Yotpo |
| Zoho CRM | 20130 | 2.15% | LiveAgent vs Zoho CRM |
| Adobe Commerce Cloud | 18802 | 2.01% | LiveAgent vs Adobe Commerce Cloud |
| Pendo | 17077 | 1.82% | LiveAgent vs Pendo |
| Smile.io | 15006 | 1.60% | LiveAgent vs Smile.io |
| Pipedrive | 14828 | 1.58% | LiveAgent vs Pipedrive |
| OneAll | 10160 | 1.08% | LiveAgent vs OneAll |
| Salesforce Service Cloud | 8511 | 0.91% | LiveAgent vs Salesforce Service Cloud |
| Sitecore | 7631 | 0.81% | LiveAgent vs Sitecore |
| Bazaarvoice | 6626 | 0.71% | LiveAgent vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of LiveAgent
The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 17.08%, Intercom with 14.84%, Trustpilot with 13.29% market share.
LiveAgent vs Zendesk
LiveAgent vs Intercom
LiveAgent vs Trustpilot
LiveAgent vs Adobe Marketing Cloud
LiveAgent vs Qualtrics
LiveAgent vs Freshworks
LiveAgent vs Smartlook
LiveAgent vs Podium
Customers of LiveAgent
Around the world in 2025, over 6239 companies have started using LiveAgent as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| IBM | 10,000+ | Armonk | New York | United States |    |
| Schindler | 10,000+ | Hergiswil | Nidwalden | Switzerland |  |
| Walgreens | 10,000+ | Deerfield | Illinois | United States | |
| AIB | 10,000+ | Dublin | Leinster | Ireland | |
| Verisk Analytics | 10,000+ | Jersey City | New Jersey | United States | |
| Boston Scientific | 10,000+ | Marlborough | Massachusetts | United States | |
| GDI Integrated Facility Services | 10,000+ | Montreal | Quebec | Canada | |
| State Of Maryland | 10,000+ | Baltimore | Maryland | United States | |
| Franke | 10,000+ | Aarburg | Aargau | Switzerland | |
| CDC | 10,000+ | Atlanta | Georgia | United States | |
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LiveAgent Customers by Products and Services
The top three products and services offering customers that use LiveAgent for Customer Experience are Marketing (49), Seo (44), Digital Marketing (43).
Customers
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LiveAgent Customers by Employee Size
The majority of LiveAgent's customers for the customer-experience category fall in the company size of 0 - 9 employees (1702 companies), 20 - 49 employees (1432 companies), 100 - 249 employees (785 companies).
Employee Size
LiveAgent Customers by Geography
The top three geographies of LiveAgent for customer-experience are the United States with 2984(64.63%), United Kingdom with 398(8.62%), Canada with 221(4.79%) customers respectively.
Customers
Employees of LiveAgent
Also see other Products/Services by LiveAgent in:
FAQ
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Zendesk LiveAgent vs Intercom LiveAgent vs Trustpilot.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the customer-experience?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
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