LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and so...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of LiveAgent’s competitors in the Customer Experience category are Trustpilot with 18.26%, Zendesk with 18.03%, Adobe Marketing Cloud with 7.91% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Trustpilot | 168583 | 18.26% | LiveAgent vs Trustpilot |
Zendesk | 166487 | 18.03% | LiveAgent vs Zendesk |
Adobe Marketing Cloud | 73011 | 7.91% | LiveAgent vs Adobe Marketing Cloud |
Intercom | 70448 | 7.63% | LiveAgent vs Intercom |
Freshworks | 33684 | 3.65% | LiveAgent vs Freshworks |
Qualtrics | 29241 | 3.17% | LiveAgent vs Qualtrics |
Podium | 26824 | 2.91% | LiveAgent vs Podium |
Campaign Monitor | 25770 | 2.79% | LiveAgent vs Campaign Monitor |
Yotpo | 23997 | 2.60% | LiveAgent vs Yotpo |
Adobe Commerce Cloud | 23232 | 2.52% | LiveAgent vs Adobe Commerce Cloud |
Smartlook | 21726 | 2.35% | LiveAgent vs Smartlook |
Smile.io | 21571 | 2.34% | LiveAgent vs Smile.io |
Qualtrics Research Core | 20812 | 2.25% | LiveAgent vs Qualtrics Research Core |
Zoho CRM | 19326 | 2.09% | LiveAgent vs Zoho CRM |
Pendo | 15010 | 1.63% | LiveAgent vs Pendo |
Salesforce Service Cloud | 14100 | 1.53% | LiveAgent vs Salesforce Service Cloud |
Pipedrive | 13518 | 1.46% | LiveAgent vs Pipedrive |
Sitecore | 11551 | 1.25% | LiveAgent vs Sitecore |
OneAll | 11402 | 1.23% | LiveAgent vs OneAll |
Bazaarvoice | 8172 | 0.89% | LiveAgent vs Bazaarvoice |
Popular Comparisons
The top three of LiveAgent’s competitors in the Customer Experience category are Trustpilot with 18.26%, Zendesk with 18.03%, Adobe Marketing Cloud with 7.91% market share.
LiveAgent vs Trustpilot
LiveAgent vs Zendesk
LiveAgent vs Adobe Marketing Cloud
LiveAgent vs Intercom
LiveAgent vs Freshworks
LiveAgent vs Qualtrics
LiveAgent vs Podium
LiveAgent vs Campaign Monitor
Around the world in 2024, over 7608 companies have started using LiveAgent as Customer Experience tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
Salesforce | 10,000+ | San Francisco | California | United States | |
Federated Co-operatives | 10,000+ | Saskatoon | Saskatchewan | Canada | |
Sika AG | 10,000+ | Baar | Zug | Switzerland | |
Panasonic | 10,000+ | Kadoma | Osaka | Japan | |
Siemens AG | 10,000+ | Munich | Bavaria | Germany | |
Johns Hopkins University | 10,000+ | Baltimore | Maryland | United States | |
Hermes International SCA | 10,000+ | Paris | Ile-de-France | France | |
Marriott Vacations Worldwide | 10,000+ | Orlando | Florida | United States | |
Toto | 10,000+ | Paris | Ile-de-France | France | |
Carrefour Express | 10,000+ | Madrid | Madrid | Spain |
The top three products and services offering customers that use LiveAgent for Customer Experience are Marketing (75), Seo (59), Retail (53).
Customers
The majority of LiveAgent's customers for the customer-experience category fall in the company size of 0 - 9 employees (2018 companies), 20 - 49 employees (1473 companies), 100 - 249 employees (922 companies).
Employee Size
The top three geographies of LiveAgent for customer-experience are the United States with 3437(59.79%), United Kingdom with 592(10.30%), Australia with 389(6.77%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Adobe Marketing Cloud. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Trustpilot LiveAgent vs Zendesk LiveAgent vs Adobe Marketing Cloud.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the customer-experience?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
Justine Lyon
Senior VP of Sales, Ally
At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!
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