LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and so...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 14.48%, Intercom with 13.21%, Trustpilot with 12.96% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 178656 | 14.48% | LiveAgent vs Zendesk |
| Intercom | 162948 | 13.21% | LiveAgent vs Intercom |
| Trustpilot | 159910 | 12.96% | LiveAgent vs Trustpilot |
| Adobe Experience Cloud | 112267 | 9.10% | LiveAgent vs Adobe Experience Cloud |
| Adobe Marketing Cloud | 84186 | 6.83% | LiveAgent vs Adobe Marketing Cloud |
| Qualtrics | 74563 | 6.05% | LiveAgent vs Qualtrics |
| Freshworks | 36955 | 3.00% | LiveAgent vs Freshworks |
| Smartlook | 31760 | 2.57% | LiveAgent vs Smartlook |
| Qualtrics Research Core | 27666 | 2.24% | LiveAgent vs Qualtrics Research Core |
| Adobe Commerce Cloud | 24947 | 2.02% | LiveAgent vs Adobe Commerce Cloud |
| Zoho CRM | 24428 | 1.98% | LiveAgent vs Zoho CRM |
| Podium | 22950 | 1.86% | LiveAgent vs Podium |
| Pendo | 22888 | 1.86% | LiveAgent vs Pendo |
| Yotpo | 21669 | 1.76% | LiveAgent vs Yotpo |
| Pipedrive | 18647 | 1.51% | LiveAgent vs Pipedrive |
| Campaign Monitor | 18071 | 1.47% | LiveAgent vs Campaign Monitor |
| Smile.io | 16170 | 1.31% | LiveAgent vs Smile.io |
| OneAll | 13942 | 1.13% | LiveAgent vs OneAll |
| ClickTale | 13333 | 1.08% | LiveAgent vs ClickTale |
| Salesforce Service Cloud | 12049 | 0.98% | LiveAgent vs Salesforce Service Cloud |
Popular Comparisons
The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 14.48%, Intercom with 13.21%, Trustpilot with 12.96% market share.
LiveAgent vs Zendesk
LiveAgent vs Intercom
LiveAgent vs Trustpilot
LiveAgent vs Adobe Experience Cloud
LiveAgent vs Adobe Marketing Cloud
LiveAgent vs Qualtrics
LiveAgent vs Freshworks
LiveAgent vs Smartlook
Around the world in 2026, over 6455 companies have started using LiveAgent as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Oriflame Cosmetics | 10,000+ | Schaffhausen | Schaffhausen | Switzerland | |
| Siam City Cement | 10,000+ | Phra Nakhon Si Ayutthaya | Phra Nakhon Si Ayutthaya | Thailand | |
| Royal Caribbean Group | 10,000+ | Miami | Florida | United States | |
| Adobe | 10,000+ | San Jose | California | United States | |
| Apple | 10,000+ | Cupertino | California | United States | |
| Siemens | 10,000+ | Munich | Bavaria | Germany | |
| Bed Bath & Beyond | 10,000+ | Midvale | Utah | United States | |
| DIRECTV | 10,000+ | El Segundo | California | United States | |
| The Manchester Metropolitan University | 10,000+ | Manchester | England | United Kingdom | |
| Utility Warehouse | 10,000+ | London | England | United Kingdom |
The top three products and services offering customers that use LiveAgent for Customer Experience are Marketing (48), Education (47), Financial Services (45).
Customers
The majority of LiveAgent's customers for the customer-experience category fall in the company size of 0 - 9 employees (2086 companies), 20 - 49 employees (1406 companies), 100 - 249 employees (856 companies).
Employee Size
The top three geographies of LiveAgent for customer-experience are the United States with 3184(65.18%), United Kingdom with 432(8.84%), Canada with 215(4.40%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top LiveAgent competitors?
LiveAgent’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Zendesk LiveAgent vs Intercom LiveAgent vs Trustpilot.
What is LiveAgent customer distribution based on company size?
What is LiveAgent market share in the customer-experience?
What are the top countries that use LiveAgent?
What are the top industries that use LiveAgent?
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