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LiveAgent

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and so...Read more

Customer Experience
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Market Share of LiveAgent

Current Customer(s)

6240

Market Share (Est.)

0.67%

Ranking

#21

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 17.08%, Intercom with 14.84%, Trustpilot with 13.29% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16009417.08%LiveAgent vs Zendesk
Intercom13911314.84%LiveAgent vs Intercom
Trustpilot12457913.29%LiveAgent vs Trustpilot
Adobe Marketing Cloud742797.92%LiveAgent vs Adobe Marketing Cloud
Qualtrics475345.07%LiveAgent vs Qualtrics
Freshworks334773.57%LiveAgent vs Freshworks
Smartlook283463.02%LiveAgent vs Smartlook
Podium266602.84%LiveAgent vs Podium
Qualtrics Research Core231282.47%LiveAgent vs Qualtrics Research Core
Campaign Monitor231022.46%LiveAgent vs Campaign Monitor
Yotpo229662.45%LiveAgent vs Yotpo
Zoho CRM201302.15%LiveAgent vs Zoho CRM
Adobe Commerce Cloud188022.01%LiveAgent vs Adobe Commerce Cloud
Pendo170771.82%LiveAgent vs Pendo
Smile.io150061.60%LiveAgent vs Smile.io
Pipedrive148281.58%LiveAgent vs Pipedrive
OneAll101601.08%LiveAgent vs OneAll
Salesforce Service Cloud85110.91%LiveAgent vs Salesforce Service Cloud
Sitecore76310.81%LiveAgent vs Sitecore
Bazaarvoice66260.71%LiveAgent vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of LiveAgent

The top three of LiveAgent’s competitors in the Customer Experience category are Zendesk with 17.08%, Intercom with 14.84%, Trustpilot with 13.29% market share.

LiveAgent vs Zendesk

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LiveAgent vs Intercom

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LiveAgent vs Trustpilot

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LiveAgent vs Adobe Marketing Cloud

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LiveAgent vs Qualtrics

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LiveAgent vs Freshworks

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LiveAgent vs Smartlook

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LiveAgent vs Podium

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Customers of LiveAgent

Around the world in 2025, over 6239 companies have started using LiveAgent as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
IBM10,000+ArmonkNew YorkUnited States
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Schindler10,000+HergiswilNidwaldenSwitzerland
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Walgreens10,000+DeerfieldIllinoisUnited States
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AIB10,000+DublinLeinsterIreland
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Verisk Analytics10,000+Jersey CityNew JerseyUnited States
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Boston Scientific10,000+MarlboroughMassachusettsUnited States
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GDI Integrated Facility Services10,000+MontrealQuebecCanada
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State Of Maryland10,000+BaltimoreMarylandUnited States
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Franke10,000+AarburgAargauSwitzerland
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CDC10,000+AtlantaGeorgiaUnited States
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LiveAgent Customers by Products and Services

The top three products and services offering customers that use LiveAgent for Customer Experience are Marketing (49), Seo (44), Digital Marketing (43).

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LiveAgent Customers by Employee Size

The majority of LiveAgent's customers for the customer-experience category fall in the company size of 0 - 9 employees (1702 companies), 20 - 49 employees (1432 companies), 100 - 249 employees (785 companies).

Employee Size

LiveAgent Customers by Geography

The top three geographies of LiveAgent for customer-experience are the United States with 2984(64.63%), United Kingdom with 398(8.62%), Canada with 221(4.79%) customers respectively.

Customers

Employees of LiveAgent

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Also see other Products/Services by LiveAgent in:

Instant Messaging And Chat
Customer Experience
Knowledge Management
Contact Center
Helpdesk Tools

FAQ

Find answers to the most often asked questions by users.

Who are the top LiveAgent competitors?

LiveAgent’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of LiveAgent competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of LiveAgent and 40,000 other technologies on the internet. You can also compare LiveAgent and its feature with top competitors here : LiveAgent vs Zendesk LiveAgent vs Intercom LiveAgent vs Trustpilot.

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What is LiveAgent customer distribution based on company size?

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What is LiveAgent market share in the customer-experience?

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What are the top countries that use LiveAgent?

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What are the top industries that use LiveAgent?

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