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Oracle Service Cloud

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Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channe...Read more

Customer Experience
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Market Share of Oracle Service Cloud

Current Customer(s)

1294

Market Share (Est.)

0.11%

Ranking

#48

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17797714.86%Oracle Service Cloud vs Zendesk
Intercom15261112.75%Oracle Service Cloud vs Intercom
Trustpilot14640012.23%Oracle Service Cloud vs Trustpilot
Adobe Experience Cloud1114789.31%Oracle Service Cloud vs Adobe Experience Cloud
Adobe Marketing Cloud825186.89%Oracle Service Cloud vs Adobe Marketing Cloud
Qualtrics795646.64%Oracle Service Cloud vs Qualtrics
Freshworks371483.10%Oracle Service Cloud vs Freshworks
Smartlook315862.64%Oracle Service Cloud vs Smartlook
Adobe Commerce Cloud311992.61%Oracle Service Cloud vs Adobe Commerce Cloud
Qualtrics Research Core255692.14%Oracle Service Cloud vs Qualtrics Research Core
Zoho CRM251752.10%Oracle Service Cloud vs Zoho CRM
Campaign Monitor229761.92%Oracle Service Cloud vs Campaign Monitor
Yotpo228141.91%Oracle Service Cloud vs Yotpo
Podium210921.76%Oracle Service Cloud vs Podium
Pipedrive187181.56%Oracle Service Cloud vs Pipedrive
Pendo183231.53%Oracle Service Cloud vs Pendo
Smile.io158141.32%Oracle Service Cloud vs Smile.io
OneAll141601.18%Oracle Service Cloud vs OneAll
Salesforce Service Cloud129241.08%Oracle Service Cloud vs Salesforce Service Cloud
Sitecore110950.93%Oracle Service Cloud vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Customer Experience category are Zendesk with 14.86%, Intercom with 12.75%, Trustpilot with 12.23% market share.

Oracle Service Cloud vs Zendesk

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Oracle Service Cloud vs Intercom

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Oracle Service Cloud vs Trustpilot

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Oracle Service Cloud vs Adobe Experience Cloud

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Oracle Service Cloud vs Adobe Marketing Cloud

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Oracle Service Cloud vs Qualtrics

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Oracle Service Cloud vs Freshworks

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Oracle Service Cloud vs Smartlook

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Customers of Oracle Service Cloud

Around the world in 2025, over 1289 companies have started using Oracle Service Cloud as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
BD10,000+Franklin LakesNew JerseyUnited States
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Salesforce10,000+San FranciscoCaliforniaUnited States
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Phillips 6610,000+HoustonTexasUnited States
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LinkedIn10,000+SunnyvaleCaliforniaUnited States
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Bosch10,000+GerlingenBaden-WuerttembergGermany
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Toyota10,000+ToyotaAichiJapan
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Ventia10,000+North SydneyNew South WalesAustralia
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Vodafone10,000+LondonEnglandUnited Kingdom
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Robert Half10,000+Menlo ParkCaliforniaUnited States
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Kyndryl10,000+New York CityNew YorkUnited States
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Oracle Service Cloud Customers by Products and Services

The top three products and services offering customers that use Oracle Service Cloud for Customer Experience are Cloud Services (61), Digital Transformation (49), Cybersecurity (40).

Customers

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Oracle Service Cloud Customers by Employee Size

The majority of Oracle Service Cloud's customers for the customer-experience category fall in the company size of 10,000+ employees (408 companies), 1,000 - 4,999 employees (310 companies), 100 - 249 employees (144 companies).

Employee Size

Oracle Service Cloud Customers by Geography

The top three geographies of Oracle Service Cloud for customer-experience are the United States with 664(62.94%), United Kingdom with 98(9.29%), Brazil with 58(5.50%) customers respectively.

Customers

Employees of Oracle Service Cloud

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Also see other Products/Services by Oracle Service Cloud in:

Customer Experience
Contact Center
Communication
Sales Force Automation

FAQ

Find answers to the most often asked questions by users.

Who are the top Oracle Service Cloud competitors?

Oracle Service Cloud’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Zendesk Oracle Service Cloud vs Intercom Oracle Service Cloud vs Trustpilot.

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What is Oracle Service Cloud customer distribution based on company size?

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What is Oracle Service Cloud market share in the customer-experience?

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What are the top countries that use Oracle Service Cloud?

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What are the top industries that use Oracle Service Cloud?

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