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Oracle Service Cloud

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Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channe...Read more

Customer Experience
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Market Share of Oracle Service Cloud

Current Customer(s)

1128

Market Share (Est.)

0.09%

Ranking

#50

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17150414.18%Oracle Service Cloud vs Zendesk
Intercom16391313.56%Oracle Service Cloud vs Intercom
Trustpilot16353213.53%Oracle Service Cloud vs Trustpilot
Adobe Marketing Cloud855207.07%Oracle Service Cloud vs Adobe Marketing Cloud
Qualtrics816176.75%Oracle Service Cloud vs Qualtrics
Adobe Experience Cloud780856.46%Oracle Service Cloud vs Adobe Experience Cloud
Freshworks357012.95%Oracle Service Cloud vs Freshworks
Smartlook332582.75%Oracle Service Cloud vs Smartlook
Qualtrics Research Core295122.44%Oracle Service Cloud vs Qualtrics Research Core
Pendo256662.12%Oracle Service Cloud vs Pendo
Adobe Commerce Cloud249292.06%Oracle Service Cloud vs Adobe Commerce Cloud
Zoho CRM240911.99%Oracle Service Cloud vs Zoho CRM
Yotpo229631.90%Oracle Service Cloud vs Yotpo
Podium223381.85%Oracle Service Cloud vs Podium
Pipedrive182551.51%Oracle Service Cloud vs Pipedrive
Campaign Monitor175181.45%Oracle Service Cloud vs Campaign Monitor
ClickTale159601.32%Oracle Service Cloud vs ClickTale
Smile.io158341.31%Oracle Service Cloud vs Smile.io
OneAll138541.15%Oracle Service Cloud vs OneAll
Salesforce Service Cloud106130.88%Oracle Service Cloud vs Salesforce Service Cloud
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Popular Comparisons

Top Competitors and Alternatives of Oracle Service Cloud

The top three of Oracle Service Cloud’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.

Oracle Service Cloud vs Zendesk

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Oracle Service Cloud vs Intercom

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Oracle Service Cloud vs Trustpilot

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Oracle Service Cloud vs Adobe Marketing Cloud

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Oracle Service Cloud vs Qualtrics

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Oracle Service Cloud vs Adobe Experience Cloud

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Oracle Service Cloud vs Freshworks

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Oracle Service Cloud vs Smartlook

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Customers of Oracle Service Cloud

Around the world in 2026, over 1105 companies have started using Oracle Service Cloud as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Estacio10,000+Rio de JaneiroRio de JaneiroBrazil
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WellMed Medical Management10,000+San AntonioTexasUnited States
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PwC10,000+LondonEnglandUnited Kingdom
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Danaher Corporation10,000+Washington, D.C.Washington, D.C.United States
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Royal Mail10,000+LondonEnglandUnited Kingdom
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Bayer AG10,000+LeverkusenNorth Rhine-WestphaliaGermany
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Pacific Gas & Electric Company10,000+OaklandCaliforniaUnited States
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Arbonne10,000+IrvineCaliforniaUnited States
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Washington Metropolitan Area Transit Authority10,000+Washington, D.C.Washington, D.C.United States
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Sevita10,000+EdinaMinnesotaUnited States
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Oracle Service Cloud Customers by Products and Services

The top three products and services offering customers that use Oracle Service Cloud for Customer Experience are Cloud Services (51), Digital Transformation (40), Managed Services (39).

Customers

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Oracle Service Cloud Customers by Employee Size

The majority of Oracle Service Cloud's customers for the customer-experience category fall in the company size of 10,000+ employees (369 companies), 1,000 - 4,999 employees (249 companies), 100 - 249 employees (115 companies).

Employee Size

Oracle Service Cloud Customers by Geography

The top three geographies of Oracle Service Cloud for customer-experience are the United States with 575(62.64%), United Kingdom with 77(8.39%), Brazil with 52(5.66%) customers respectively.

Customers

Employees of Oracle Service Cloud

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Also see other Products/Services by Oracle Service Cloud in:

Communication
Contact Center
Sales Force Automation
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Oracle Service Cloud competitors?

Oracle Service Cloud’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Zendesk Oracle Service Cloud vs Intercom Oracle Service Cloud vs Trustpilot.

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What is Oracle Service Cloud customer distribution based on company size?

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What is Oracle Service Cloud market share in the customer-experience?

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What are the top countries that use Oracle Service Cloud?

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What are the top industries that use Oracle Service Cloud?

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