Question 1

Who are the top Oracle Service Cloud competitors?

Accepted Answer

Oracle Service Cloud’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Zendesk Oracle Service Cloud vs Intercom Oracle Service Cloud vs Trustpilot.

Question 2

What is Oracle Service Cloud customer distribution based on
            company size?

Accepted Answer

The majority of Oracle Service Cloud’s customers for the customer-experience category fall in the company size of 10,000+ employees (637 companies). You can view a distribution chart of Oracle Service Cloud customers by company size here.

Question 3

What is Oracle Service Cloud market share in the
            customer-experience?

Accepted Answer

Oracle Service Cloud has market share of
            0.16%
            in customer-experience market.
            Oracle Service Cloud competes
            with 256 competitor tools in
            customer-experience category. The top alternatives for
            Oracle Service Cloud customer-experience tool are
            Zendesk with
                14.18%, Intercom with
                12.68%, Trustpilot with
                12.50% market share.

Question 4

What are the top countries that use Oracle Service Cloud?

Accepted Answer

Around the world in 2026, over
          2,004 companies
          have started using Oracle Service Cloud as
          customer-experience tool. Companies using
          Oracle Service Cloud for customer-experience are majorly
          from United States with
          1,038 customers.
          63.14% of Oracle Service Cloud
          customers are from the United States. Other top countries
          using Oracle Service Cloud are
          United Kingdom and Brazil with 134(8.15%) and 92(5.60%) customers respectively.

Question 5

What are the top industries that use Oracle Service Cloud?

Accepted Answer

Top industries that use Oracle Service Cloud for
            customer-experience are Cloud Services (79), Data Analytics (65), Digital Transformation (64).

Technology	Domains	Market Share (Est.)	Versus page
Zendesk	180414	14.18%	Oracle Service Cloud vs Zendesk
Intercom	161360	12.68%	Oracle Service Cloud vs Intercom
Trustpilot	159053	12.50%	Oracle Service Cloud vs Trustpilot
Adobe Marketing Cloud	86000	6.76%	Oracle Service Cloud vs Adobe Marketing Cloud
Qualtrics	82255	6.46%	Oracle Service Cloud vs Qualtrics
Adobe Experience Cloud	80941	6.36%	Oracle Service Cloud vs Adobe Experience Cloud
Freshworks	41343	3.25%	Oracle Service Cloud vs Freshworks
Adobe Commerce Cloud	40583	3.19%	Oracle Service Cloud vs Adobe Commerce Cloud
Smartlook	31707	2.49%	Oracle Service Cloud vs Smartlook
Zoho CRM	31668	2.49%	Oracle Service Cloud vs Zoho CRM
Qualtrics Research Core	28423	2.23%	Oracle Service Cloud vs Qualtrics Research Core
Pendo	25756	2.02%	Oracle Service Cloud vs Pendo
Pipedrive	22473	1.77%	Oracle Service Cloud vs Pipedrive
Podium	21655	1.70%	Oracle Service Cloud vs Podium
Yotpo	21154	1.66%	Oracle Service Cloud vs Yotpo
Campaign Monitor	18600	1.46%	Oracle Service Cloud vs Campaign Monitor
ClickTale	16109	1.27%	Oracle Service Cloud vs ClickTale
Salesforce Service Cloud	15895	1.25%	Oracle Service Cloud vs Salesforce Service Cloud
Smile.io	13741	1.08%	Oracle Service Cloud vs Smile.io
OneAll	13499	1.06%	Oracle Service Cloud vs OneAll

Customers	Employee Range	City	Region	Country
Salesforce	10,000+	San Francisco	California	United States
Macy's	10,000+	New York City	New York	United States
LinkedIn	10,000+	Sunnyvale	California	United States
Sandia National Laboratories	10,000+	Albuquerque	New Mexico	United States
John Lewis	10,000+	London	England	United Kingdom
Henkel	10,000+	Duesseldorf	North Rhine-Westphalia	Germany
Truist	10,000+	Charlotte	North Carolina	United States
Airtel	10,000+	Torrance	California	United States
Toyota	10,000+	Toyota	Aichi	Japan
Gap	10,000+	San Francisco	California	United States

Oracle Service Cloud

Market Share of Oracle Service Cloud

2028

0.16%

#42

Top Competitors and Alternatives of Oracle Service Cloud

Top Competitors and Alternatives of Oracle Service Cloud

Customers of Oracle Service Cloud

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Oracle Service Cloud Customers by Products and Services

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Oracle Service Cloud Customers by Employee Size

Oracle Service Cloud Customers by Geography

Employees of Oracle Service Cloud

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