Oracle Service Cloud
Oracle Service Cloud is an enterprise scale suite of customer service and contact centre software to improve the customer experience across all channe...Read more
Market Share of Oracle Service Cloud
Current Customer(s)
684
Market Share (Est.)
0.07%
Ranking
#64
Top Competitors and Alternatives of Oracle Service Cloud
The top three of Oracle Service Cloud’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.
Popular Comparisons
Top Competitors and Alternatives of Oracle Service Cloud
The top three of Oracle Service Cloud’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.
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Customers of Oracle Service Cloud
Around the world in 2025, over 684 companies have started using Oracle Service Cloud as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Ernst & Young | 10,000+ | London | England | United Kingdom |     |
| TDS Telecommunications | 10,000+ | Madison | Wisconsin | United States | |
| University Of Southern California | 10,000+ | Los Angeles | California | United States | |
| Thomson Reuters | 10,000+ | Toronto | Ontario | Canada | |
| Samsung | 10,000+ | Suwon | Gyeonggi-do | Korea | |
| TELUS | 10,000+ | Vancouver | British Columbia | Canada | |
| Mastercard | 10,000+ | Purchase | New York | United States | |
| Infosys | 10,000+ | Bengaluru | Karnataka | India | |
| Insurance Australia Group Ltd | 10,000+ | Sydney | New South Wales | Australia | |
| Honeywell | 10,000+ | Charlotte | North Carolina | United States | |
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Oracle Service Cloud Customers by Products and Services
The top three products and services offering customers that use Oracle Service Cloud for Customer Experience are Cloud Services (38), Digital Transformation (34), Cybersecurity (24).
Customers
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Oracle Service Cloud Customers by Employee Size
The majority of Oracle Service Cloud's customers for the customer-experience category fall in the company size of 10,000+ employees (211 companies), 1,000 - 4,999 employees (149 companies), 5,000 - 9,999 employees (112 companies).
Employee Size
Oracle Service Cloud Customers by Geography
The top three geographies of Oracle Service Cloud for customer-experience are the United States with 376(65.05%), United Kingdom with 62(10.73%), Australia with 36(6.23%) customers respectively.
Customers
Employees of Oracle Service Cloud
Also see other Products/Services by Oracle Service Cloud in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Oracle Service Cloud competitors?
Oracle Service Cloud’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Oracle Service Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Oracle Service Cloud and 40,000 other technologies on the internet. You can also compare Oracle Service Cloud and its feature with top competitors here : Oracle Service Cloud vs Zendesk Oracle Service Cloud vs Intercom Oracle Service Cloud vs Trustpilot.
What is Oracle Service Cloud customer distribution based on company size?
What is Oracle Service Cloud market share in the customer-experience?
What are the top countries that use Oracle Service Cloud?
What are the top industries that use Oracle Service Cloud?
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