Freshworks Vs Oracle Service Cloud : In-Depth Comparison

tech-vs-img
imageFreshworks

thumbs_up

thumbs_down

vs-image

Categories where Freshworks and Oracle Service Cloud compete

Contact Center
Customer Experience
Communication
Customer Support Services
Knowledge Management

Choose Technologies to compare

Freshworks

arrow
vs-image
vs-image
image

Comparing the customer bases of Freshworks and Oracle Service Cloud

Comparing the customer bases of Freshworks and Oracle Service Cloud, we can see that Freshworks has 34304 customer(s), while Oracle Service Cloud has 684 customer(s). In the Customer Experience category, with 34304 customer(s) Freshworks stands at 5th place by ranking, while Oracle Service Cloud with 684 customer(s), is at the 64th place.

Freshworks

star

5th

34304 Customer

Oracle Service Cloud

star

64th

684 Customer

Comparing the market share of Freshworks and Oracle Service Cloud

Freshworks has a 3.69% market share in the Customer Experience category, while Oracle Service Cloud has a 0.07% market share in the same space.

Compare Freshworks vs Oracle Service Cloud customers by geography

Comparing Freshworks and Oracle Service Cloud customers based on their geographic location, we can see that Freshworks has more customers in United States, United Kingdom and India, while Oracle Service Cloud has more customers in United States.

Freshworks

Oracle Service Cloud

Customer Movements for this month

Gain actionable insights about the buying patterns of Freshworks vs Oracle Service Cloud’s target audience.

Freshworks

New

199 Customer

Lost

245 Customer

Oracle Service Cloud

New

1 Customer

Lost

17 Customer

FAQ

Find answers to the most often asked questions by users.

What are the different markets in which Freshworks and Oracle Service Cloud compete against each other?

Freshworks and Oracle Service Cloud compete against each other in the Contact Center, Customer Experience, Communication, Customer Support Services, Knowledge Management.

faq icon

How does the market share of Freshworks and Oracle Service Cloud compare in the Customer Experience market?

faq icon

How many customers are acquired by Freshworks and Oracle Service Cloud in the Customer Experience segment?

faq icon

What are the countries in which Freshworks and Oracle Service Cloud has more customers?

faq icon

Choose Technologies to compare

image
vs-image
vs-image
image

6Sense Chrome Extension

Save 15 hours a week on sales research

Get free emails, firmographics, technographics, and keyword intent from any website. Qualify leads on the go. Do intelligent outreaches and close deals faster.

Install Now
Company Logo
Freshworks vs Zendesk

Get instant access to B2B contact data across the web

Sign Up Today
6sense Logo
social iconssocial iconssocial iconssocial icons
MarketingAccount IdentificationIntent DataData Enrichment & ManagementPredictive AnalyticsOrchestrations & WorkflowsAudience BuildingAdvertisingConversational EmailPipeline IntelligenceIntegrations
SolutionsBusiness ServicesFinancial ServicesTransportation & LogisticsManufacturingTechnologyCustomersMeet Our CustomersCustomer StoriesCustomer ReviewsRevCityKnowledge Base

Company

AboutLeadership TeamCareersNewsroomCommunity

Browse 6sense Data

TechnographicsComparing TechnologiesCompany SearchPeople Search
TermsPrivacy PolicyPrivacy CenterDo Not Sell or Share My Personal Information

© 2025 6sense