Question 1

What are the different markets in which
        Pendo and
        Oracle Service Cloud compete against each other?

Accepted Answer

Pendo and
        Oracle Service Cloud compete against each other in
        the Customer Experience, Communication, Contact Center, Customer Engagement, Sales Enablement.

Question 2

How does the market share of
        Pendo
        and Oracle Service Cloud compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Pendo has a
        1.55%
        market share in comparison to
        Oracle Service Cloud’s
        0.11%.
        Since it has a better market share coverage,
        Pendo holds the
        16th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Oracle Service Cloud holds the
        48th spot.

Question 3

How many customers are acquired by
        Pendo and
        Oracle Service Cloud in the
        Customer Experience segment?

Accepted Answer

Pendo has
        18,871 customers and
        Oracle Service Cloud has
        1,303 customers in the
        Customer Experience
        segment. Pendo has
        17568 more customers than
        Oracle Service Cloud in this category.

Question 4

What are the countries in which
        Pendo and
        Oracle Service Cloud has more customers?

Accepted Answer

Pendo has more customers in United States, United Kingdom and Canada.
Oracle Service Cloud has more customers in United States, United Kingdom and Brazil.

Pendo Vs Oracle Service Cloud : In-Depth Comparison

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Comparing the customer bases of Pendo and Oracle Service Cloud

Comparing the market share of Pendo and Oracle Service Cloud

Compare Pendo vs Oracle Service Cloud customers by geography

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