Categories where Salesforce Service Cloud and Oracle Service Cloud compete
Salesforce Service Cloud
Comparing the customer bases of Salesforce Service Cloud and Oracle Service Cloud, we can see that Salesforce Service Cloud has 9090 customer(s), while Oracle Service Cloud has 684 customer(s). In the Customer Experience category, with 9090 customer(s) Salesforce Service Cloud stands at 19th place by ranking, while Oracle Service Cloud with 684 customer(s), is at the 64th place.
Salesforce Service Cloud
19th
9090 Customer
Oracle Service Cloud
64th
684 Customer
Salesforce Service Cloud has a 0.98% market share in the Customer Experience category, while Oracle Service Cloud has a 0.07% market share in the same space.
Comparing Salesforce Service Cloud and Oracle Service Cloud customers based on their geographic location, we can see that Salesforce Service Cloud has more customers in United States, United Kingdom and Canada, while Oracle Service Cloud has more customers in United States.
Salesforce Service Cloud
Oracle Service Cloud
Gain actionable insights about the buying patterns of Salesforce Service Cloud vs Oracle Service Cloud’s target audience.
Salesforce Service Cloud
New
345 Customer
Lost
331 Customer
Oracle Service Cloud
New
1 Customer
Lost
17 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Salesforce Service Cloud and Oracle Service Cloud compete against each other?
Salesforce Service Cloud and Oracle Service Cloud compete against each other in the Contact Center, Customer Experience, Communication, Customer Engagement, Customer Support Services.
How does the market share of Salesforce Service Cloud and Oracle Service Cloud compare in the Customer Experience market?
How many customers are acquired by Salesforce Service Cloud and Oracle Service Cloud in the Customer Experience segment?
What are the countries in which Salesforce Service Cloud and Oracle Service Cloud has more customers?
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