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Feefo

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Feefo is a global feedback engine that provides a platform from which they can manage user reviews and ratings on company website. Feefo's software a...Read more

Customer Experience
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Market Share of Feefo

Current Customer(s)

5900

Market Share (Est.)

0.63%

Ranking

#22

Top Competitors and Alternatives of Feefo

The top three of Feefo’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16470717.71%Feefo vs Zendesk
Intercom13490014.50%Feefo vs Intercom
Trustpilot12420813.35%Feefo vs Trustpilot
Adobe Marketing Cloud745848.02%Feefo vs Adobe Marketing Cloud
Freshworks343043.69%Feefo vs Freshworks
Qualtrics300453.23%Feefo vs Qualtrics
Smartlook284003.05%Feefo vs Smartlook
Podium264522.84%Feefo vs Podium
Qualtrics Research Core246672.65%Feefo vs Qualtrics Research Core
Campaign Monitor239112.57%Feefo vs Campaign Monitor
Yotpo237472.55%Feefo vs Yotpo
Zoho CRM195862.11%Feefo vs Zoho CRM
Adobe Commerce Cloud189092.03%Feefo vs Adobe Commerce Cloud
Pendo167481.80%Feefo vs Pendo
Smile.io166851.79%Feefo vs Smile.io
Pipedrive143531.54%Feefo vs Pipedrive
OneAll104501.12%Feefo vs OneAll
Sitecore92621.00%Feefo vs Sitecore
Salesforce Service Cloud90900.98%Feefo vs Salesforce Service Cloud
Bazaarvoice72970.78%Feefo vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of Feefo

The top three of Feefo’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

Feefo vs Zendesk

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Feefo vs Intercom

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Feefo vs Trustpilot

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Feefo vs Adobe Marketing Cloud

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Feefo vs Freshworks

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Feefo vs Qualtrics

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Feefo vs Smartlook

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Feefo vs Podium

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Customers of Feefo

Around the world in 2025, over 5900 companies have started using Feefo as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Flight Centre10,000+BrisbaneQueenslandAustralia
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Jet2Plc (fmr Dart Group)10,000+LeedsEnglandUnited Kingdom
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Ricoh Europe10,000+LondonEnglandUnited Kingdom
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EE10,000+HatfieldEnglandUnited Kingdom
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QBE10,000+SydneyNew South WalesAustralia
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Ricoh10,000+TokyoTokyoJapan
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Discovery10,000+JohannesburgGautengSouth Africa
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Cunard5,000 - 9,999SouthamptonEnglandUnited Kingdom
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BHS5,000 - 9,999LondonEnglandUnited Kingdom
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Hobbs5,000 - 9,999LondonEnglandUnited Kingdom
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Feefo Customers by Products and Services

The top three products and services offering customers that use Feefo for Customer Experience are Property Management (139), Sales (66), Retail (65).

Customers

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Feefo Customers by Employee Size

The majority of Feefo's customers for the customer-experience category fall in the company size of 0 - 9 employees (1793 companies), 20 - 49 employees (1738 companies), 100 - 249 employees (744 companies).

Employee Size

Feefo Customers by Geography

The top three geographies of Feefo for customer-experience are the United Kingdom with 4692(82.81%), United States with 487(8.60%), Australia with 180(3.18%) customers respectively.

Customers

Employees of Feefo

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Also see other Products/Services by Feefo in:

Brand Management
Customer Engagement
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top Feefo competitors?

Feefo’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Feefo competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Feefo and 40,000 other technologies on the internet. You can also compare Feefo and its feature with top competitors here : Feefo vs Zendesk Feefo vs Intercom Feefo vs Trustpilot.

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What is Feefo customer distribution based on company size?

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What is Feefo market share in the customer-experience?

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What are the top countries that use Feefo?

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What are the top industries that use Feefo?

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