Question 1

What are the different markets in which
        Zendesk and
        Feefo compete against each other?

Accepted Answer

Zendesk and
        Feefo compete against each other in
        the Customer Experience, Brand Management, Contact Center, Customer Engagement, Instant Messaging And Chat.

Question 2

How does the market share of
        Zendesk
        and Feefo compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zendesk has a
        14.71%
        market share in comparison to
        Feefo’s
        0.48%.
        Since it has a better market share coverage,
        Zendesk holds the
        1st
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Feefo holds the
        27th spot.

Question 3

How many customers are acquired by
        Zendesk and
        Feefo in the
        Customer Experience segment?

Accepted Answer

Zendesk has
        186,183 customers and
        Feefo has
        6,042 customers in the
        Customer Experience
        segment. Zendesk has
        180141 more customers than
        Feefo in this category.

Question 4

What are the countries in which
        Zendesk and
        Feefo has more customers?

Accepted Answer

Zendesk has more customers in United States, United Kingdom and Brazil.
Feefo has more customers in United Kingdom, United States and Australia.

Zendesk Vs Feefo : In-Depth Comparison

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Comparing the customer bases of Zendesk and Feefo

Comparing the market share of Zendesk and Feefo

Compare Zendesk vs Feefo customers by geography

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