Question 1

What are the different markets in which
        Intercom and
        Feefo compete against each other?

Accepted Answer

Intercom and
        Feefo compete against each other in
        the Customer Engagement, Customer Experience, Brand Management, Communication, Instant Messaging And Chat.

Question 2

How does the market share of
        Intercom
        and Feefo compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        14.49%
        market share in comparison to
        Feefo’s
        0.63%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Feefo holds the
        22nd spot.

Question 3

How many customers are acquired by
        Intercom and
        Feefo in the
        Customer Experience segment?

Accepted Answer

Intercom has
        134,934 customers and
        Feefo has
        5,868 customers in the
        Customer Experience
        segment. Intercom has
        129066 more customers than
        Feefo in this category.

Question 4

What are the countries in which
        Intercom and
        Feefo has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and Canada.
Feefo has more customers in United Kingdom, United States and Australia.

Intercom Vs Feefo : In-Depth Comparison

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Comparing the customer bases of Intercom and Feefo

Comparing the market share of Intercom and Feefo

Compare Intercom vs Feefo customers by geography

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