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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Customer Experience
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Market Share of Five9

Current Customer(s)

3362

Market Share (Est.)

0.26%

Ranking

#35

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Experience category are Zendesk with 14.11%, Intercom with 13.27%, Trustpilot with 13.14% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18338814.11%Five9 vs Zendesk
Intercom17245713.27%Five9 vs Intercom
Trustpilot17071113.14%Five9 vs Trustpilot
Adobe Experience Cloud1179499.08%Five9 vs Adobe Experience Cloud
Adobe Marketing Cloud923897.11%Five9 vs Adobe Marketing Cloud
Qualtrics865996.66%Five9 vs Qualtrics
Freshworks364192.80%Five9 vs Freshworks
Qualtrics Research Core320562.47%Five9 vs Qualtrics Research Core
Smartlook315862.43%Five9 vs Smartlook
Adobe Commerce Cloud249411.92%Five9 vs Adobe Commerce Cloud
Zoho CRM247111.90%Five9 vs Zoho CRM
Pendo243101.87%Five9 vs Pendo
Podium238571.84%Five9 vs Podium
Yotpo208171.60%Five9 vs Yotpo
Pipedrive187661.44%Five9 vs Pipedrive
Campaign Monitor181311.40%Five9 vs Campaign Monitor
Smile.io159451.23%Five9 vs Smile.io
ClickTale144121.11%Five9 vs ClickTale
OneAll139371.07%Five9 vs OneAll
Genesys PureCloud134741.04%Five9 vs Genesys PureCloud
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Experience category are Zendesk with 14.11%, Intercom with 13.27%, Trustpilot with 13.14% market share.

Five9 vs Zendesk

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Five9 vs Intercom

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Five9 vs Trustpilot

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Five9 vs Adobe Experience Cloud

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Five9 vs Adobe Marketing Cloud

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Five9 vs Qualtrics

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Five9 vs Freshworks

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Five9 vs Qualtrics Research Core

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Customers of Five9

Around the world in 2026, over 3355 companies have started using Five9 as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Penn Medicine, University Of Pennsylvania Health System10,000+PhiladelphiaPennsylvaniaUnited States
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Capgemini10,000+ParisIle-de-FranceFrance
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KAR Group10,000+TorontoOntarioCanada
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NTT DATA10,000+TokyoTokyoJapan
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Oracle Corporation10,000+AustinTexasUnited States
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USDA10,000+Washington, D.C.Washington, D.C.United States
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Warwickshire County Council10,000+WarwickEnglandUnited Kingdom
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Walgreens10,000+DeerfieldIllinoisUnited States
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Fluke10,000+SeoulSeoulKorea
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MilliporeSigma10,000+DarmstadtIndianaUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Customer Experience are Data Analytics (68), Customer Service (63), Cloud Services (62).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the customer-experience category fall in the company size of 100 - 249 employees (659 companies), 1,000 - 4,999 employees (494 companies), 0 - 9 employees (401 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for customer-experience are the United States with 2685(84.89%), Canada with 186(5.88%), United Kingdom with 118(3.73%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

Predictive Dialer
Sales Force Automation
Call Recording
Inside Sales
Sales Enablement

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Zendesk Five9 vs Intercom Five9 vs Trustpilot.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the customer-experience?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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