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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Customer Experience
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Market Share of Five9

Current Customer(s)

3375

Market Share (Est.)

0.27%

Ranking

#34

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Experience category are Zendesk with 14.84%, Intercom with 13.00%, Trustpilot with 12.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18422714.84%Five9 vs Zendesk
Intercom16141713.00%Five9 vs Intercom
Trustpilot15521512.50%Five9 vs Trustpilot
Adobe Experience Cloud1143029.21%Five9 vs Adobe Experience Cloud
Qualtrics876407.06%Five9 vs Qualtrics
Adobe Marketing Cloud861246.94%Five9 vs Adobe Marketing Cloud
Freshworks365372.94%Five9 vs Freshworks
Smartlook328312.64%Five9 vs Smartlook
Qualtrics Research Core277742.24%Five9 vs Qualtrics Research Core
Adobe Commerce Cloud250912.02%Five9 vs Adobe Commerce Cloud
Zoho CRM244551.97%Five9 vs Zoho CRM
Yotpo230671.86%Five9 vs Yotpo
Campaign Monitor219711.77%Five9 vs Campaign Monitor
Podium211601.70%Five9 vs Podium
Pendo204191.64%Five9 vs Pendo
Pipedrive184871.49%Five9 vs Pipedrive
Smile.io167761.35%Five9 vs Smile.io
OneAll142101.14%Five9 vs OneAll
Salesforce Service Cloud123350.99%Five9 vs Salesforce Service Cloud
Sitecore107820.87%Five9 vs Sitecore
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Experience category are Zendesk with 14.84%, Intercom with 13.00%, Trustpilot with 12.50% market share.

Five9 vs Zendesk

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Five9 vs Intercom

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Five9 vs Trustpilot

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Five9 vs Adobe Experience Cloud

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Five9 vs Qualtrics

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Five9 vs Adobe Marketing Cloud

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Five9 vs Freshworks

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Five9 vs Smartlook

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Customers of Five9

Around the world in 2026, over 3328 companies have started using Five9 as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Alaska Air Cargo10,000+DillinghamAlaskaUnited States
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VSP Vision Care10,000+Rancho CordovaCaliforniaUnited States
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Southern New Hampshire University10,000+HooksettNew HampshireUnited States
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Abbott10,000+North ChicagoIllinoisUnited States
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Universidad De Antioquía10,000+MedellinAntioquiaColombia
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Puma10,000+HerzogenaurachBavariaGermany
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Gentiva10,000+AtlantaGeorgiaUnited States
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Matterport10,000+SunnyvaleCaliforniaUnited States
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Fleetguard10,000+NashvilleTennesseeUnited States
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Freeman Expositions, LLC10,000+DallasTexasUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Customer Experience are Data Analytics (66), Customer Service (62), Cloud Services (61).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the customer-experience category fall in the company size of 100 - 249 employees (661 companies), 1,000 - 4,999 employees (492 companies), 0 - 9 employees (413 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for customer-experience are the United States with 2645(84.64%), Canada with 176(5.63%), United Kingdom with 125(4.00%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

Sales Force Automation
Customer Success
Communication
VoIP And SIP
Telemarketing

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Zendesk Five9 vs Intercom Five9 vs Trustpilot.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the customer-experience?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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