Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Five9’s competitors in the Customer Experience category are Zendesk with 14.84%, Intercom with 13.00%, Trustpilot with 12.50% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 184227 | 14.84% | Five9 vs Zendesk |
| Intercom | 161417 | 13.00% | Five9 vs Intercom |
| Trustpilot | 155215 | 12.50% | Five9 vs Trustpilot |
| Adobe Experience Cloud | 114302 | 9.21% | Five9 vs Adobe Experience Cloud |
| Qualtrics | 87640 | 7.06% | Five9 vs Qualtrics |
| Adobe Marketing Cloud | 86124 | 6.94% | Five9 vs Adobe Marketing Cloud |
| Freshworks | 36537 | 2.94% | Five9 vs Freshworks |
| Smartlook | 32831 | 2.64% | Five9 vs Smartlook |
| Qualtrics Research Core | 27774 | 2.24% | Five9 vs Qualtrics Research Core |
| Adobe Commerce Cloud | 25091 | 2.02% | Five9 vs Adobe Commerce Cloud |
| Zoho CRM | 24455 | 1.97% | Five9 vs Zoho CRM |
| Yotpo | 23067 | 1.86% | Five9 vs Yotpo |
| Campaign Monitor | 21971 | 1.77% | Five9 vs Campaign Monitor |
| Podium | 21160 | 1.70% | Five9 vs Podium |
| Pendo | 20419 | 1.64% | Five9 vs Pendo |
| Pipedrive | 18487 | 1.49% | Five9 vs Pipedrive |
| Smile.io | 16776 | 1.35% | Five9 vs Smile.io |
| OneAll | 14210 | 1.14% | Five9 vs OneAll |
| Salesforce Service Cloud | 12335 | 0.99% | Five9 vs Salesforce Service Cloud |
| Sitecore | 10782 | 0.87% | Five9 vs Sitecore |
Popular Comparisons
The top three of Five9’s competitors in the Customer Experience category are Zendesk with 14.84%, Intercom with 13.00%, Trustpilot with 12.50% market share.
Five9 vs Zendesk
Five9 vs Intercom
Five9 vs Trustpilot
Five9 vs Adobe Experience Cloud
Five9 vs Qualtrics
Five9 vs Adobe Marketing Cloud
Five9 vs Freshworks
Five9 vs Smartlook
Around the world in 2026, over 3328 companies have started using Five9 as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Alaska Air Cargo | 10,000+ | Dillingham | Alaska | United States | |
| VSP Vision Care | 10,000+ | Rancho Cordova | California | United States | |
| Southern New Hampshire University | 10,000+ | Hooksett | New Hampshire | United States | |
| Abbott | 10,000+ | North Chicago | Illinois | United States | |
| Universidad De Antioquía | 10,000+ | Medellin | Antioquia | Colombia | |
| Puma | 10,000+ | Herzogenaurach | Bavaria | Germany | |
| Gentiva | 10,000+ | Atlanta | Georgia | United States | |
| Matterport | 10,000+ | Sunnyvale | California | United States | |
| Fleetguard | 10,000+ | Nashville | Tennessee | United States | |
| Freeman Expositions, LLC | 10,000+ | Dallas | Texas | United States |
The top three products and services offering customers that use Five9 for Customer Experience are Data Analytics (66), Customer Service (62), Cloud Services (61).
Customers
The majority of Five9's customers for the customer-experience category fall in the company size of 100 - 249 employees (661 companies), 1,000 - 4,999 employees (492 companies), 0 - 9 employees (413 companies).
Employee Size
The top three geographies of Five9 for customer-experience are the United States with 2645(84.64%), Canada with 176(5.63%), United Kingdom with 125(4.00%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Five9 competitors?
Five9’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Zendesk Five9 vs Intercom Five9 vs Trustpilot.
What is Five9 customer distribution based on company size?
What is Five9 market share in the customer-experience?
What are the top countries that use Five9?
What are the top industries that use Five9?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo