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Five9

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Five9 is a contact center and call centre solution powered by artificial intelligence. The cloud-based solution provides omni-channel tools including ...Read more

Customer Experience
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Market Share of Five9

Current Customer(s)

2734

Market Share (Est.)

0.29%

Ranking

#35

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16470717.71%Five9 vs Zendesk
Intercom13490014.50%Five9 vs Intercom
Trustpilot12420813.35%Five9 vs Trustpilot
Adobe Marketing Cloud745848.02%Five9 vs Adobe Marketing Cloud
Freshworks343043.69%Five9 vs Freshworks
Qualtrics300453.23%Five9 vs Qualtrics
Smartlook284003.05%Five9 vs Smartlook
Podium264522.84%Five9 vs Podium
Qualtrics Research Core246672.65%Five9 vs Qualtrics Research Core
Campaign Monitor239112.57%Five9 vs Campaign Monitor
Yotpo237472.55%Five9 vs Yotpo
Zoho CRM195862.11%Five9 vs Zoho CRM
Adobe Commerce Cloud189092.03%Five9 vs Adobe Commerce Cloud
Pendo167481.80%Five9 vs Pendo
Smile.io166851.79%Five9 vs Smile.io
Pipedrive143531.54%Five9 vs Pipedrive
OneAll104501.12%Five9 vs OneAll
Sitecore92621.00%Five9 vs Sitecore
Salesforce Service Cloud90900.98%Five9 vs Salesforce Service Cloud
Bazaarvoice72970.78%Five9 vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of Five9

The top three of Five9’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

Five9 vs Zendesk

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Five9 vs Intercom

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Five9 vs Trustpilot

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Five9 vs Adobe Marketing Cloud

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Five9 vs Freshworks

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Five9 vs Qualtrics

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Five9 vs Smartlook

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Five9 vs Podium

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Customers of Five9

Around the world in 2025, over 2734 companies have started using Five9 as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Kyndryl10,000+New York CityNew YorkUnited States
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MetLife10,000+New York CityNew YorkUnited States
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NetSuite10,000+San MateoCaliforniaUnited States
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Atento10,000+Sao PauloSao PauloBrazil
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Alaska Air Group10,000+SeattleWashingtonUnited States
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Toro Company10,000+BloomingtonMinnesotaUnited States
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Citrix10,000+Fort LauderdaleFloridaUnited States
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ADESA10,000+CarmelIndianaUnited States
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Palo Alto Networks10,000+Santa ClaraCaliforniaUnited States
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State Of North Carolina10,000+RaleighNorth CarolinaUnited States
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Five9 Customers by Products and Services

The top three products and services offering customers that use Five9 for Customer Experience are Customer Service (36), Financial Services (35), Managed Services (33).

Customers

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Five9 Customers by Employee Size

The majority of Five9's customers for the customer-experience category fall in the company size of 100 - 249 employees (441 companies), 0 - 9 employees (399 companies), 20 - 49 employees (368 companies).

Employee Size

Five9 Customers by Geography

The top three geographies of Five9 for customer-experience are the United States with 2328(88.52%), Canada with 130(4.94%), United Kingdom with 80(3.04%) customers respectively.

Customers

Employees of Five9

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Also see other Products/Services by Five9 in:

Sales Force Automation
Telemarketing
Unified Communications
Inside Sales
Communication

FAQ

Find answers to the most often asked questions by users.

Who are the top Five9 competitors?

Five9’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Five9 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Five9 and 40,000 other technologies on the internet. You can also compare Five9 and its feature with top competitors here : Five9 vs Zendesk Five9 vs Intercom Five9 vs Trustpilot.

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What is Five9 customer distribution based on company size?

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What is Five9 market share in the customer-experience?

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What are the top countries that use Five9?

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What are the top industries that use Five9?

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