Question 1

What are the different markets in which
        Smile.io and
        Five9 compete against each other?

Accepted Answer

Smile.io and
        Five9 compete against each other in
        the Customer Experience, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Smile.io
        and Five9 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        Five9’s
        0.29%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Five9 holds the
        35th spot.

Question 3

How many customers are acquired by
        Smile.io and
        Five9 in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        Five9 has
        2,734 customers in the
        Customer Experience
        segment. Smile.io has
        13951 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        Smile.io and
        Five9 has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
Five9 has more customers in United States, Canada and United Kingdom.

Smile.io Vs Five9 : In-Depth Comparison

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Comparing the customer bases of Smile.io and Five9

Comparing the market share of Smile.io and Five9

Compare Smile.io vs Five9 customers by geography

Customer Movements for this month

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