Question 1

What are the different markets in which
        Trustpilot and
        Five9 compete against each other?

Accepted Answer

Trustpilot and
        Five9 compete against each other in
        the Customer Experience, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Trustpilot
        and Five9 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        13.35%
        market share in comparison to
        Five9’s
        0.29%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Five9 holds the
        35th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        Five9 in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        124,208 customers and
        Five9 has
        2,734 customers in the
        Customer Experience
        segment. Trustpilot has
        121474 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        Trustpilot and
        Five9 has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
Five9 has more customers in United States, Canada and United Kingdom.

Trustpilot Vs Five9 : In-Depth Comparison

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Comparing the customer bases of Trustpilot and Five9

Comparing the market share of Trustpilot and Five9

Compare Trustpilot vs Five9 customers by geography

Customer Movements for this month

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