Question 1

What are the different markets in which
        ClickTale and
        Five9 compete against each other?

Accepted Answer

ClickTale and
        Five9 compete against each other in
        the Customer Experience, Analytics, Auto Dialer, Call Recording, Communication.

Question 2

How does the market share of
        ClickTale
        and Five9 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        ClickTale has a
        1.27%
        market share in comparison to
        Five9’s
        0.39%.
        Since it has a better market share coverage,
        ClickTale holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Five9 holds the
        33rd spot.

Question 3

How many customers are acquired by
        ClickTale and
        Five9 in the
        Customer Experience segment?

Accepted Answer

ClickTale has
        16,109 customers and
        Five9 has
        4,952 customers in the
        Customer Experience
        segment. ClickTale has
        11157 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        ClickTale and
        Five9 has more customers?

Accepted Answer

ClickTale has more customers in United States, United Kingdom and France.
Five9 has more customers in United States, Canada and United Kingdom.

ClickTale Vs Five9 : In-Depth Comparison

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Comparing the customer bases of ClickTale and Five9

Comparing the market share of ClickTale and Five9

Compare ClickTale vs Five9 customers by geography

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