Question 1

What are the different markets in which
        Adobe Commerce Cloud and
        Five9 compete against each other?

Accepted Answer

Adobe Commerce Cloud and
        Five9 compete against each other in
        the Customer Experience, Auto Dialer, Call Recording, Communication, Contact Center.

Question 2

How does the market share of
        Adobe Commerce Cloud
        and Five9 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Adobe Commerce Cloud has a
        2.01%
        market share in comparison to
        Five9’s
        0.29%.
        Since it has a better market share coverage,
        Adobe Commerce Cloud holds the
        13th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Five9 holds the
        35th spot.

Question 3

How many customers are acquired by
        Adobe Commerce Cloud and
        Five9 in the
        Customer Experience segment?

Accepted Answer

Adobe Commerce Cloud has
        18,740 customers and
        Five9 has
        2,715 customers in the
        Customer Experience
        segment. Adobe Commerce Cloud has
        16025 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        Adobe Commerce Cloud and
        Five9 has more customers?

Accepted Answer

Adobe Commerce Cloud has more customers in United States, India and United Kingdom.
Five9 has more customers in United States, Canada and United Kingdom.

Adobe Commerce Cloud Vs Five9 : In-Depth Comparison

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Comparing the customer bases of Adobe Commerce Cloud and Five9

Comparing the market share of Adobe Commerce Cloud and Five9

Compare Adobe Commerce Cloud vs Five9 customers by geography

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