Question 1

What are the different markets in which
        Smartlook and
        Five9 compete against each other?

Accepted Answer

Smartlook and
        Five9 compete against each other in
        the Customer Experience, Heatmaps, Analytics, Auto Dialer, Call Recording.

Question 2

How does the market share of
        Smartlook
        and Five9 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smartlook has a
        3.05%
        market share in comparison to
        Five9’s
        0.29%.
        Since it has a better market share coverage,
        Smartlook holds the
        7th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Five9 holds the
        35th spot.

Question 3

How many customers are acquired by
        Smartlook and
        Five9 in the
        Customer Experience segment?

Accepted Answer

Smartlook has
        28,400 customers and
        Five9 has
        2,734 customers in the
        Customer Experience
        segment. Smartlook has
        25666 more customers than
        Five9 in this category.

Question 4

What are the countries in which
        Smartlook and
        Five9 has more customers?

Accepted Answer

Smartlook has more customers in Brazil, United States and Czech Republic.
Five9 has more customers in United States, Canada and United Kingdom.

Smartlook Vs Five9 : In-Depth Comparison

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Comparing the customer bases of Smartlook and Five9

Comparing the market share of Smartlook and Five9

Compare Smartlook vs Five9 customers by geography

Customer Movements for this month

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