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ITSM 365

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ITSM 365 is a Out-of-the-box solution covering all company needs. Manage incidents, problems, tasks and changes. Get the approval from their users. S...Read more

Customer Experience
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Market Share of ITSM 365

Current Customer(s)

125

Market Share (Est.)

0.01%

Ranking

#120

Top Competitors and Alternatives of ITSM 365

The top three of ITSM 365’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17150414.18%ITSM 365 vs Zendesk
Intercom16391313.56%ITSM 365 vs Intercom
Trustpilot16353213.53%ITSM 365 vs Trustpilot
Adobe Marketing Cloud855207.07%ITSM 365 vs Adobe Marketing Cloud
Qualtrics816176.75%ITSM 365 vs Qualtrics
Adobe Experience Cloud780856.46%ITSM 365 vs Adobe Experience Cloud
Freshworks357012.95%ITSM 365 vs Freshworks
Smartlook332582.75%ITSM 365 vs Smartlook
Qualtrics Research Core295122.44%ITSM 365 vs Qualtrics Research Core
Pendo256662.12%ITSM 365 vs Pendo
Adobe Commerce Cloud249292.06%ITSM 365 vs Adobe Commerce Cloud
Zoho CRM240911.99%ITSM 365 vs Zoho CRM
Yotpo229631.90%ITSM 365 vs Yotpo
Podium223381.85%ITSM 365 vs Podium
Pipedrive182551.51%ITSM 365 vs Pipedrive
Campaign Monitor175181.45%ITSM 365 vs Campaign Monitor
ClickTale159601.32%ITSM 365 vs ClickTale
Smile.io158341.31%ITSM 365 vs Smile.io
OneAll138541.15%ITSM 365 vs OneAll
Salesforce Service Cloud106130.88%ITSM 365 vs Salesforce Service Cloud
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Popular Comparisons

Top Competitors and Alternatives of ITSM 365

The top three of ITSM 365’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.

ITSM 365 vs Zendesk

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ITSM 365 vs Intercom

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ITSM 365 vs Trustpilot

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ITSM 365 vs Adobe Marketing Cloud

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ITSM 365 vs Qualtrics

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ITSM 365 vs Adobe Experience Cloud

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ITSM 365 vs Freshworks

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ITSM 365 vs Smartlook

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Customers of ITSM 365

Around the world in 2026, over 124 companies have started using ITSM 365 as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Siemens Healthineers10,000+ForchheimBavariaGermany
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Papa Johns10,000+AtlantaGeorgiaUnited States
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Remo Inc.10,000+ValenciaCaliforniaUnited States
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Louis Dreyfus Company10,000+RotterdamSouth HollandNetherlands
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MSC10,000+GeneveGenevaSwitzerland
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Cersanit10,000+KielceSwietokrzyskiePoland
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NOV10,000+HoustonTexasUnited States
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Ericsson Software Technology10,000+AthloneLeinsterIreland
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ROCKWOOL Group10,000+CopenhagenCapital RegionDenmark
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KFC US10,000+LouisvilleKentuckyUnited States
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ITSM 365 Customers by Products and Services

The top three products and services offering customers that use ITSM 365 for Customer Experience are Logistics (4), Risk Management (4), Digital Transformation (2).

Customers

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ITSM 365 Customers by Employee Size

The majority of ITSM 365's customers for the customer-experience category fall in the company size of 100 - 249 employees (30 companies), 0 - 9 employees (23 companies), 20 - 49 employees (21 companies).

Employee Size

ITSM 365 Customers by Geography

The top three geographies of ITSM 365 for customer-experience are the United States with 41(47.67%), France with 8(9.30%), United Kingdom with 8(9.30%) customers respectively.

Customers

Employees of ITSM 365

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Also see other Products/Services by ITSM 365 in:

Customer Experience
Communication

FAQ

Find answers to the most often asked questions by users.

Who are the top ITSM 365 competitors?

ITSM 365’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of ITSM 365 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ITSM 365 and 40,000 other technologies on the internet. You can also compare ITSM 365 and its feature with top competitors here : ITSM 365 vs Zendesk ITSM 365 vs Intercom ITSM 365 vs Trustpilot.

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What is ITSM 365 customer distribution based on company size?

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What is ITSM 365 market share in the customer-experience?

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What are the top countries that use ITSM 365?

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What are the top industries that use ITSM 365?

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