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ITSM 365

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ITSM 365 is a Out-of-the-box solution covering all company needs. Manage incidents, problems, tasks and changes. Get the approval from their users. S...Read more

Customer Experience
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Market Share of ITSM 365

Current Customer(s)

58

Market Share (Est.)

0.01%

Ranking

#131

Top Competitors and Alternatives of ITSM 365

The top three of ITSM 365’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16470717.71%ITSM 365 vs Zendesk
Intercom13490014.50%ITSM 365 vs Intercom
Trustpilot12420813.35%ITSM 365 vs Trustpilot
Adobe Marketing Cloud745848.02%ITSM 365 vs Adobe Marketing Cloud
Freshworks343043.69%ITSM 365 vs Freshworks
Qualtrics300453.23%ITSM 365 vs Qualtrics
Smartlook284003.05%ITSM 365 vs Smartlook
Podium264522.84%ITSM 365 vs Podium
Qualtrics Research Core246672.65%ITSM 365 vs Qualtrics Research Core
Campaign Monitor239112.57%ITSM 365 vs Campaign Monitor
Yotpo237472.55%ITSM 365 vs Yotpo
Zoho CRM195862.11%ITSM 365 vs Zoho CRM
Adobe Commerce Cloud189092.03%ITSM 365 vs Adobe Commerce Cloud
Pendo167481.80%ITSM 365 vs Pendo
Smile.io166851.79%ITSM 365 vs Smile.io
Pipedrive143531.54%ITSM 365 vs Pipedrive
OneAll104501.12%ITSM 365 vs OneAll
Sitecore92621.00%ITSM 365 vs Sitecore
Salesforce Service Cloud90900.98%ITSM 365 vs Salesforce Service Cloud
Bazaarvoice72970.78%ITSM 365 vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of ITSM 365

The top three of ITSM 365’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

ITSM 365 vs Zendesk

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ITSM 365 vs Intercom

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ITSM 365 vs Trustpilot

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ITSM 365 vs Adobe Marketing Cloud

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ITSM 365 vs Freshworks

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ITSM 365 vs Qualtrics

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ITSM 365 vs Smartlook

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ITSM 365 vs Podium

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Customers of ITSM 365

Around the world in 2025, over 58 companies have started using ITSM 365 as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
NOV10,000+HoustonTexasUnited States
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KFC10,000+LouisvilleKentuckyUnited States
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Fresenius SE & Co. KGaA10,000+Bad Homburg vor der HoeheHesseGermany
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Papa Johns10,000+LouisvilleKentuckyUnited States
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Louis Dreyfus Company10,000+WiltonConnecticutUnited States
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Siemens Healthineers10,000+ErlangenBavariaGermany
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Alpina5,000 - 9,999SopoCundinamarcaColombia
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Bizerba1,000 - 4,999BalingenBaden-WuerttembergGermany
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Unidata500 - 999RomeLatiumItaly
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Yves Rocher500 - 999MadridMadridSpain
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ITSM 365 Customers by Products and Services

The top three products and services offering customers that use ITSM 365 for Customer Experience are Beverages (3), Smart City (2), It (2).

Customers

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ITSM 365 Customers by Employee Size

The majority of ITSM 365's customers for the customer-experience category fall in the company size of 100 - 249 employees (12 companies), 20 - 49 employees (10 companies), 250 - 499 employees (10 companies).

Employee Size

ITSM 365 Customers by Geography

The top three geographies of ITSM 365 for customer-experience are the United States with 17(41.46%), Germany with 6(14.63%), France with 4(9.76%) customers respectively.

Customers

Employees of ITSM 365

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Also see other Products/Services by ITSM 365 in:

Communication
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top ITSM 365 competitors?

ITSM 365’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of ITSM 365 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ITSM 365 and 40,000 other technologies on the internet. You can also compare ITSM 365 and its feature with top competitors here : ITSM 365 vs Zendesk ITSM 365 vs Intercom ITSM 365 vs Trustpilot.

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What is ITSM 365 customer distribution based on company size?

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What is ITSM 365 market share in the customer-experience?

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What are the top countries that use ITSM 365?

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What are the top industries that use ITSM 365?

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