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ITSM 365

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ITSM 365 is a Out-of-the-box solution covering all company needs. Manage incidents, problems, tasks and changes. Get the approval from their users. S...Read more

Customer Experience
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Market Share of ITSM 365

Current Customer(s)

134

Market Share (Est.)

0.01%

Ranking

#127

Top Competitors and Alternatives of ITSM 365

The top three of ITSM 365’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18041414.18%ITSM 365 vs Zendesk
Intercom16136012.68%ITSM 365 vs Intercom
Trustpilot15905312.50%ITSM 365 vs Trustpilot
Adobe Marketing Cloud860006.76%ITSM 365 vs Adobe Marketing Cloud
Qualtrics822556.46%ITSM 365 vs Qualtrics
Adobe Experience Cloud809416.36%ITSM 365 vs Adobe Experience Cloud
Freshworks413433.25%ITSM 365 vs Freshworks
Adobe Commerce Cloud405833.19%ITSM 365 vs Adobe Commerce Cloud
Smartlook317072.49%ITSM 365 vs Smartlook
Zoho CRM316682.49%ITSM 365 vs Zoho CRM
Qualtrics Research Core284232.23%ITSM 365 vs Qualtrics Research Core
Pendo257562.02%ITSM 365 vs Pendo
Pipedrive224731.77%ITSM 365 vs Pipedrive
Podium216551.70%ITSM 365 vs Podium
Yotpo211541.66%ITSM 365 vs Yotpo
Campaign Monitor186001.46%ITSM 365 vs Campaign Monitor
ClickTale161091.27%ITSM 365 vs ClickTale
Salesforce Service Cloud158951.25%ITSM 365 vs Salesforce Service Cloud
Smile.io137411.08%ITSM 365 vs Smile.io
OneAll134991.06%ITSM 365 vs OneAll
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Popular Comparisons

Top Competitors and Alternatives of ITSM 365

The top three of ITSM 365’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

ITSM 365 vs Zendesk

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ITSM 365 vs Intercom

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ITSM 365 vs Trustpilot

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ITSM 365 vs Adobe Marketing Cloud

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ITSM 365 vs Qualtrics

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ITSM 365 vs Adobe Experience Cloud

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ITSM 365 vs Freshworks

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ITSM 365 vs Adobe Commerce Cloud

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Customers of ITSM 365

Around the world in 2026, over 132 companies have started using ITSM 365 as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Fortis Healthcare10,000+GurgaonHaryanaIndia
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KFC US10,000+LouisvilleKentuckyUnited States
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Baker Tilly US10,000+ChicagoIllinoisUnited States
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Baker Tilly10,000+BarbicanEnglandUnited Kingdom
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Papa Johns10,000+AtlantaGeorgiaUnited States
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DEKRA INDUSTRIAL HOLDING1,000 - 4,999LimogesNouvelle-AquitaineFrance
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ALP Group1,000 - 4,999GurgaonHaryanaIndia
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International Potato Center500 - 999Santiago de SurcoLima regionPeru
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Dbt Labs500 - 999PhiladelphiaPennsylvaniaUnited States
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MTL500 - 999LutonEnglandUnited Kingdom
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ITSM 365 Customers by Products and Services

The top three products and services offering customers that use ITSM 365 for Customer Experience are Risk Management (5), Logistics (4), Netapp (2).

Customers

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ITSM 365 Customers by Employee Size

The majority of ITSM 365's customers for the customer-experience category fall in the company size of 100 - 249 employees (30 companies), 0 - 9 employees (24 companies), 20 - 49 employees (22 companies).

Employee Size

ITSM 365 Customers by Geography

The top three geographies of ITSM 365 for customer-experience are the United States with 43(46.74%), United Kingdom with 10(10.87%), France with 9(9.78%) customers respectively.

Customers

Employees of ITSM 365

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Also see other Products/Services by ITSM 365 in:

Communication
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top ITSM 365 competitors?

ITSM 365’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of ITSM 365 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ITSM 365 and 40,000 other technologies on the internet. You can also compare ITSM 365 and its feature with top competitors here : ITSM 365 vs Zendesk ITSM 365 vs Intercom ITSM 365 vs Trustpilot.

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What is ITSM 365 customer distribution based on company size?

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What is ITSM 365 market share in the customer-experience?

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What are the top countries that use ITSM 365?

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What are the top industries that use ITSM 365?

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