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Current Customer(s)
Market Share (Est.)
Ranking
The top three of ITSM 365’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.
Technology | Domains | Market Share (Est.) | Versus page |
---|---|---|---|
Zendesk | 164707 | 17.71% | ITSM 365 vs Zendesk |
Intercom | 134900 | 14.50% | ITSM 365 vs Intercom |
Trustpilot | 124208 | 13.35% | ITSM 365 vs Trustpilot |
Adobe Marketing Cloud | 74584 | 8.02% | ITSM 365 vs Adobe Marketing Cloud |
Freshworks | 34304 | 3.69% | ITSM 365 vs Freshworks |
Qualtrics | 30045 | 3.23% | ITSM 365 vs Qualtrics |
Smartlook | 28400 | 3.05% | ITSM 365 vs Smartlook |
Podium | 26452 | 2.84% | ITSM 365 vs Podium |
Qualtrics Research Core | 24667 | 2.65% | ITSM 365 vs Qualtrics Research Core |
Campaign Monitor | 23911 | 2.57% | ITSM 365 vs Campaign Monitor |
Yotpo | 23747 | 2.55% | ITSM 365 vs Yotpo |
Zoho CRM | 19586 | 2.11% | ITSM 365 vs Zoho CRM |
Adobe Commerce Cloud | 18909 | 2.03% | ITSM 365 vs Adobe Commerce Cloud |
Pendo | 16748 | 1.80% | ITSM 365 vs Pendo |
Smile.io | 16685 | 1.79% | ITSM 365 vs Smile.io |
Pipedrive | 14353 | 1.54% | ITSM 365 vs Pipedrive |
OneAll | 10450 | 1.12% | ITSM 365 vs OneAll |
Sitecore | 9262 | 1.00% | ITSM 365 vs Sitecore |
Salesforce Service Cloud | 9090 | 0.98% | ITSM 365 vs Salesforce Service Cloud |
Bazaarvoice | 7297 | 0.78% | ITSM 365 vs Bazaarvoice |
Popular Comparisons
The top three of ITSM 365’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.
ITSM 365 vs Zendesk
ITSM 365 vs Intercom
ITSM 365 vs Trustpilot
ITSM 365 vs Adobe Marketing Cloud
ITSM 365 vs Freshworks
ITSM 365 vs Qualtrics
ITSM 365 vs Smartlook
ITSM 365 vs Podium
Around the world in 2025, over 58 companies have started using ITSM 365 as Customer Experience tool.
Customers | Employee Range | City | Region | Country | Social Links |
---|---|---|---|---|---|
NOV | 10,000+ | Houston | Texas | United States | |
KFC | 10,000+ | Louisville | Kentucky | United States | |
Fresenius SE & Co. KGaA | 10,000+ | Bad Homburg vor der Hoehe | Hesse | Germany | |
Papa Johns | 10,000+ | Louisville | Kentucky | United States | |
Louis Dreyfus Company | 10,000+ | Wilton | Connecticut | United States | |
Siemens Healthineers | 10,000+ | Erlangen | Bavaria | Germany | |
Alpina | 5,000 - 9,999 | Sopo | Cundinamarca | Colombia | |
Bizerba | 1,000 - 4,999 | Balingen | Baden-Wuerttemberg | Germany | |
Unidata | 500 - 999 | Rome | Latium | Italy | |
Yves Rocher | 500 - 999 | Madrid | Madrid | Spain |
The top three products and services offering customers that use ITSM 365 for Customer Experience are Beverages (3), Smart City (2), It (2).
Customers
The majority of ITSM 365's customers for the customer-experience category fall in the company size of 100 - 249 employees (12 companies), 20 - 49 employees (10 companies), 250 - 499 employees (10 companies).
Employee Size
The top three geographies of ITSM 365 for customer-experience are the United States with 17(41.46%), Germany with 6(14.63%), France with 4(9.76%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top ITSM 365 competitors?
ITSM 365’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of ITSM 365 competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of ITSM 365 and 40,000 other technologies on the internet. You can also compare ITSM 365 and its feature with top competitors here : ITSM 365 vs Zendesk ITSM 365 vs Intercom ITSM 365 vs Trustpilot.
What is ITSM 365 customer distribution based on company size?
What is ITSM 365 market share in the customer-experience?
What are the top countries that use ITSM 365?
What are the top industries that use ITSM 365?
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