Categories where Zendesk and ITSM 365 compete
Zendesk
Comparing the customer bases of Zendesk and ITSM 365, we can see that Zendesk has 164474 customer(s), while ITSM 365 has 55 customer(s). In the Customer Experience category, with 164474 customer(s) Zendesk stands at 2nd place by ranking, while ITSM 365 with 55 customer(s), is at the 137th place.
Zendesk
2nd
164474 Customer
ITSM 365
137th
55 Customer
Zendesk has a 17.27% market share in the Customer Experience category, while ITSM 365 has a 0.01% market share in the same space.
Comparing Zendesk and ITSM 365 customers based on their geographic location, we can see that Zendesk has more customers in United States, United Kingdom and Australia, while ITSM 365 has more customers in United States.
Zendesk
ITSM 365
Gain actionable insights about the buying patterns of Zendesk vs ITSM 365’s target audience.
Zendesk
New
771 Customer
Lost
1062 Customer
ITSM 365
New
2 Customer
Lost
0 Customer
Find answers to the most often asked questions by users.
What are the different markets in which Zendesk and ITSM 365 compete against each other?
Zendesk and ITSM 365 compete against each other in the Customer Experience, Communication, Contact Center, Instant Messaging And Chat, Interactive Voice Response (IVR).
How does the market share of Zendesk and ITSM 365 compare in the Customer Experience market?
How many customers are acquired by Zendesk and ITSM 365 in the Customer Experience segment?
What are the countries in which Zendesk and ITSM 365 has more customers?
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