Question 1

What are the different markets in which
        Trustpilot and
        ITSM 365 compete against each other?

Accepted Answer

Trustpilot and
        ITSM 365 compete against each other in
        the Customer Experience, Communication, Reputation Management.

Question 2

How does the market share of
        Trustpilot
        and ITSM 365 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        13.35%
        market share in comparison to
        ITSM 365’s
        0.01%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ITSM 365 holds the
        131st spot.

Question 3

How many customers are acquired by
        Trustpilot and
        ITSM 365 in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        124,208 customers and
        ITSM 365 has
        58 customers in the
        Customer Experience
        segment. Trustpilot has
        124150 more customers than
        ITSM 365 in this category.

Question 4

What are the countries in which
        Trustpilot and
        ITSM 365 has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
ITSM 365 has more customers in United States, Germany and France.

Trustpilot Vs ITSM 365 : In-Depth Comparison

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Comparing the customer bases of Trustpilot and ITSM 365

Comparing the market share of Trustpilot and ITSM 365

Compare Trustpilot vs ITSM 365 customers by geography

Customer Movements for this month

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