Question 1

What are the different markets in which
        Podium and
        ITSM 365 compete against each other?

Accepted Answer

Podium and
        ITSM 365 compete against each other in
        the Customer Experience, Communication, Customer Satisfaction Ratings, Instant Messaging And Chat, Reputation Management.

Question 2

How does the market share of
        Podium
        and ITSM 365 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Podium has a
        2.84%
        market share in comparison to
        ITSM 365’s
        0.01%.
        Since it has a better market share coverage,
        Podium holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ITSM 365 holds the
        131st spot.

Question 3

How many customers are acquired by
        Podium and
        ITSM 365 in the
        Customer Experience segment?

Accepted Answer

Podium has
        26,452 customers and
        ITSM 365 has
        58 customers in the
        Customer Experience
        segment. Podium has
        26394 more customers than
        ITSM 365 in this category.

Question 4

What are the countries in which
        Podium and
        ITSM 365 has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
ITSM 365 has more customers in United States, Germany and France.

Podium Vs ITSM 365 : In-Depth Comparison

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Comparing the customer bases of Podium and ITSM 365

Comparing the market share of Podium and ITSM 365

Compare Podium vs ITSM 365 customers by geography

Customer Movements for this month

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