Question 1

What are the different markets in which
        OneAll and
        ITSM 365 compete against each other?

Accepted Answer

OneAll and
        ITSM 365 compete against each other in
        the Customer Experience, Communication, Data Analytics, Single Sign-On (SSO), Social Media.

Question 2

How does the market share of
        OneAll
        and ITSM 365 compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        OneAll has a
        1.12%
        market share in comparison to
        ITSM 365’s
        0.01%.
        Since it has a better market share coverage,
        OneAll holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        ITSM 365 holds the
        132nd spot.

Question 3

How many customers are acquired by
        OneAll and
        ITSM 365 in the
        Customer Experience segment?

Accepted Answer

OneAll has
        10,440 customers and
        ITSM 365 has
        54 customers in the
        Customer Experience
        segment. OneAll has
        10386 more customers than
        ITSM 365 in this category.

Question 4

What are the countries in which
        OneAll and
        ITSM 365 has more customers?

Accepted Answer

OneAll has more customers in United States, India and United Kingdom.
ITSM 365 has more customers in United States, Germany and Spain.

OneAll Vs ITSM 365 : In-Depth Comparison

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Comparing the customer bases of OneAll and ITSM 365

Comparing the market share of OneAll and ITSM 365

Compare OneAll vs ITSM 365 customers by geography

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