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OpinionLab

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OpinionLab provides omnichannel customer feedback solutions to help organizations collect, understand, and leverage customer data.

Customer Experience
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Market Share of OpinionLab

Current Customer(s)

631

Market Share (Est.)

0.05%

Ranking

#70

Top Competitors and Alternatives of OpinionLab

The top three of OpinionLab’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk18041414.18%OpinionLab vs Zendesk
Intercom16136012.68%OpinionLab vs Intercom
Trustpilot15905312.50%OpinionLab vs Trustpilot
Adobe Marketing Cloud860006.76%OpinionLab vs Adobe Marketing Cloud
Qualtrics822556.46%OpinionLab vs Qualtrics
Adobe Experience Cloud809416.36%OpinionLab vs Adobe Experience Cloud
Freshworks413433.25%OpinionLab vs Freshworks
Adobe Commerce Cloud405833.19%OpinionLab vs Adobe Commerce Cloud
Smartlook317072.49%OpinionLab vs Smartlook
Zoho CRM316682.49%OpinionLab vs Zoho CRM
Qualtrics Research Core284232.23%OpinionLab vs Qualtrics Research Core
Pendo257562.02%OpinionLab vs Pendo
Pipedrive224731.77%OpinionLab vs Pipedrive
Podium216551.70%OpinionLab vs Podium
Yotpo211541.66%OpinionLab vs Yotpo
Campaign Monitor186001.46%OpinionLab vs Campaign Monitor
ClickTale161091.27%OpinionLab vs ClickTale
Salesforce Service Cloud158951.25%OpinionLab vs Salesforce Service Cloud
Smile.io137411.08%OpinionLab vs Smile.io
OneAll134991.06%OpinionLab vs OneAll
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Popular Comparisons

Top Competitors and Alternatives of OpinionLab

The top three of OpinionLab’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.

OpinionLab vs Zendesk

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OpinionLab vs Intercom

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OpinionLab vs Trustpilot

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OpinionLab vs Adobe Marketing Cloud

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OpinionLab vs Qualtrics

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OpinionLab vs Adobe Experience Cloud

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OpinionLab vs Freshworks

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OpinionLab vs Adobe Commerce Cloud

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Customers of OpinionLab

Around the world in 2026, over 630 companies have started using OpinionLab as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Truist10,000+CharlotteNorth CarolinaUnited States
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Ameriprise Financial, Inc.10,000+MinneapolisMinnesotaUnited States
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American Express10,000+New York CityNew YorkUnited States
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Dominion Energy10,000+RichmondVirginiaUnited States
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Belastingdienst10,000+The HagueSouth HollandNetherlands
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Costco Wholesale10,000+SeattleWashingtonUnited States
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Blue Cross Blue Shield Of Michigan5,000 - 9,999DetroitMichiganUnited States
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FPL5,000 - 9,999North Palm BeachFloridaUnited States
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Blue Shield Of California5,000 - 9,999PhoenixArizonaUnited States
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NEWESD 1011,000 - 4,999SpokaneWashingtonUnited States
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OpinionLab Customers by Products and Services

The top three products and services offering customers that use OpinionLab for Customer Experience are Education (7), Advocacy (7), Customer Support (4).

Customers

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OpinionLab Customers by Employee Size

The majority of OpinionLab's customers for the customer-experience category fall in the company size of 0 - 9 employees (388 companies), 20 - 49 employees (103 companies), 10 - 19 employees (44 companies).

Employee Size

OpinionLab Customers by Geography

The top three geographies of OpinionLab for customer-experience are the United States with 427(73.75%), Germany with 39(6.74%), United Kingdom with 31(5.35%) customers respectively.

Customers

Employees of OpinionLab

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Also see other Products/Services by OpinionLab in:

User Feedback Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top OpinionLab competitors?

OpinionLab’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of OpinionLab competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of OpinionLab and 40,000 other technologies on the internet. You can also compare OpinionLab and its feature with top competitors here : OpinionLab vs Zendesk OpinionLab vs Intercom OpinionLab vs Trustpilot.

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What is OpinionLab customer distribution based on company size?

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What is OpinionLab market share in the customer-experience?

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What are the top countries that use OpinionLab?

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What are the top industries that use OpinionLab?

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