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OpinionLab

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OpinionLab provides omnichannel customer feedback solutions to help organizations collect, understand, and leverage customer data.

Customer Experience
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Market Share of OpinionLab

Current Customer(s)

658

Market Share (Est.)

0.05%

Ranking

#66

Top Competitors and Alternatives of OpinionLab

The top three of OpinionLab’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk17150414.18%OpinionLab vs Zendesk
Intercom16391313.56%OpinionLab vs Intercom
Trustpilot16353213.53%OpinionLab vs Trustpilot
Adobe Marketing Cloud855207.07%OpinionLab vs Adobe Marketing Cloud
Qualtrics816176.75%OpinionLab vs Qualtrics
Adobe Experience Cloud780856.46%OpinionLab vs Adobe Experience Cloud
Freshworks357012.95%OpinionLab vs Freshworks
Smartlook332582.75%OpinionLab vs Smartlook
Qualtrics Research Core295122.44%OpinionLab vs Qualtrics Research Core
Pendo256662.12%OpinionLab vs Pendo
Adobe Commerce Cloud249292.06%OpinionLab vs Adobe Commerce Cloud
Zoho CRM240911.99%OpinionLab vs Zoho CRM
Yotpo229631.90%OpinionLab vs Yotpo
Podium223381.85%OpinionLab vs Podium
Pipedrive182551.51%OpinionLab vs Pipedrive
Campaign Monitor175181.45%OpinionLab vs Campaign Monitor
ClickTale159601.32%OpinionLab vs ClickTale
Smile.io158341.31%OpinionLab vs Smile.io
OneAll138541.15%OpinionLab vs OneAll
Salesforce Service Cloud106130.88%OpinionLab vs Salesforce Service Cloud
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Popular Comparisons

Top Competitors and Alternatives of OpinionLab

The top three of OpinionLab’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 13.56%, Trustpilot with 13.53% market share.

OpinionLab vs Zendesk

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OpinionLab vs Intercom

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OpinionLab vs Trustpilot

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OpinionLab vs Adobe Marketing Cloud

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OpinionLab vs Qualtrics

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OpinionLab vs Adobe Experience Cloud

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OpinionLab vs Freshworks

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OpinionLab vs Smartlook

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Customers of OpinionLab

Around the world in 2026, over 657 companies have started using OpinionLab as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
American Express10,000+New York CityNew YorkUnited States
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Belastingdienst10,000+The HagueSouth HollandNetherlands
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American Family Insurance10,000+MadisonWisconsinUnited States
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Costco Wholesale10,000+SeattleWashingtonUnited States
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The University Of North Carolina At Chapel Hill10,000+Chapel HillNorth CarolinaUnited States
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Truist10,000+CharlotteNorth CarolinaUnited States
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Dominion Energy10,000+RichmondVirginiaUnited States
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Ameriprise Financial, Inc.10,000+MinneapolisMinnesotaUnited States
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Blue Cross Blue Shield Of Michigan5,000 - 9,999DetroitMichiganUnited States
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Blue Shield Of California5,000 - 9,999PhoenixArizonaUnited States
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OpinionLab Customers by Products and Services

The top three products and services offering customers that use OpinionLab for Customer Experience are Education (7), Advocacy (7), Health Insurance (4).

Customers

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OpinionLab Customers by Employee Size

The majority of OpinionLab's customers for the customer-experience category fall in the company size of 0 - 9 employees (398 companies), 20 - 49 employees (111 companies), 10 - 19 employees (45 companies).

Employee Size

OpinionLab Customers by Geography

The top three geographies of OpinionLab for customer-experience are the United States with 446(73.96%), Germany with 41(6.80%), United Kingdom with 31(5.14%) customers respectively.

Customers

Employees of OpinionLab

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Also see other Products/Services by OpinionLab in:

User Feedback Management
Customer Experience

FAQ

Find answers to the most often asked questions by users.

Who are the top OpinionLab competitors?

OpinionLab’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of OpinionLab competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of OpinionLab and 40,000 other technologies on the internet. You can also compare OpinionLab and its feature with top competitors here : OpinionLab vs Zendesk OpinionLab vs Intercom OpinionLab vs Trustpilot.

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What is OpinionLab customer distribution based on company size?

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What is OpinionLab market share in the customer-experience?

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What are the top countries that use OpinionLab?

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What are the top industries that use OpinionLab?

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