Question 1

What are the different markets in which
        Smile.io and
        OpinionLab compete against each other?

Accepted Answer

Smile.io and
        OpinionLab compete against each other in
        the Customer Experience, Customer Loyalty, User Feedback Management.

Question 2

How does the market share of
        Smile.io
        and OpinionLab compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Smile.io has a
        1.79%
        market share in comparison to
        OpinionLab’s
        0.10%.
        Since it has a better market share coverage,
        Smile.io holds the
        15th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        OpinionLab holds the
        57th spot.

Question 3

How many customers are acquired by
        Smile.io and
        OpinionLab in the
        Customer Experience segment?

Accepted Answer

Smile.io has
        16,685 customers and
        OpinionLab has
        969 customers in the
        Customer Experience
        segment. Smile.io has
        15716 more customers than
        OpinionLab in this category.

Question 4

What are the countries in which
        Smile.io and
        OpinionLab has more customers?

Accepted Answer

Smile.io has more customers in United States, United Kingdom and Canada.
OpinionLab has more customers in United States, United Kingdom and Germany.

Smile.io Vs OpinionLab : In-Depth Comparison

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Comparing the customer bases of Smile.io and OpinionLab

Comparing the market share of Smile.io and OpinionLab

Compare Smile.io vs OpinionLab customers by geography

Customer Movements for this month

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