Question 1

What are the different markets in which
        Zoho CRM and
        OpinionLab compete against each other?

Accepted Answer

Zoho CRM and
        OpinionLab compete against each other in
        the Customer Experience, Contact Management, Customer Engagement, Lead Management, Personalization Behavioral Targeting.

Question 2

How does the market share of
        Zoho CRM
        and OpinionLab compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Zoho CRM has a
        2.11%
        market share in comparison to
        OpinionLab’s
        0.10%.
        Since it has a better market share coverage,
        Zoho CRM holds the
        12th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        OpinionLab holds the
        57th spot.

Question 3

How many customers are acquired by
        Zoho CRM and
        OpinionLab in the
        Customer Experience segment?

Accepted Answer

Zoho CRM has
        19,586 customers and
        OpinionLab has
        969 customers in the
        Customer Experience
        segment. Zoho CRM has
        18617 more customers than
        OpinionLab in this category.

Question 4

What are the countries in which
        Zoho CRM and
        OpinionLab has more customers?

Accepted Answer

Zoho CRM has more customers in United States, India and United Kingdom.
OpinionLab has more customers in United States, United Kingdom and Germany.

Zoho CRM Vs OpinionLab : In-Depth Comparison

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Comparing the customer bases of Zoho CRM and OpinionLab

Comparing the market share of Zoho CRM and OpinionLab

Compare Zoho CRM vs OpinionLab customers by geography

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