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Zoho Desk

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Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.

Customer Experience
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Market Share of Zoho Desk

Current Customer(s)

5179

Market Share (Est.)

0.56%

Ranking

#25

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16470717.71%Zoho Desk vs Zendesk
Intercom13490014.50%Zoho Desk vs Intercom
Trustpilot12420813.35%Zoho Desk vs Trustpilot
Adobe Marketing Cloud745848.02%Zoho Desk vs Adobe Marketing Cloud
Freshworks343043.69%Zoho Desk vs Freshworks
Qualtrics300453.23%Zoho Desk vs Qualtrics
Smartlook284003.05%Zoho Desk vs Smartlook
Podium264522.84%Zoho Desk vs Podium
Qualtrics Research Core246672.65%Zoho Desk vs Qualtrics Research Core
Campaign Monitor239112.57%Zoho Desk vs Campaign Monitor
Yotpo237472.55%Zoho Desk vs Yotpo
Zoho CRM195862.11%Zoho Desk vs Zoho CRM
Adobe Commerce Cloud189092.03%Zoho Desk vs Adobe Commerce Cloud
Pendo167481.80%Zoho Desk vs Pendo
Smile.io166851.79%Zoho Desk vs Smile.io
Pipedrive143531.54%Zoho Desk vs Pipedrive
OneAll104501.12%Zoho Desk vs OneAll
Sitecore92621.00%Zoho Desk vs Sitecore
Salesforce Service Cloud90900.98%Zoho Desk vs Salesforce Service Cloud
Bazaarvoice72970.78%Zoho Desk vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

Zoho Desk vs Zendesk

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Zoho Desk vs Intercom

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Zoho Desk vs Trustpilot

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Zoho Desk vs Adobe Marketing Cloud

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Zoho Desk vs Freshworks

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Zoho Desk vs Qualtrics

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Zoho Desk vs Smartlook

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Zoho Desk vs Podium

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Customers of Zoho Desk

Around the world in 2025, over 5179 companies have started using Zoho Desk as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
University Of Hawaii10,000+HonoluluHawaiiUnited States
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FirstService Residential10,000+Dania BeachFloridaUnited States
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UC Santa Barbara5,000 - 9,999Santa BarbaraCaliforniaUnited States
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Universidad De Lima5,000 - 9,999LimaLimaPeru
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TechCrafters5,000 - 9,999PleasantonCaliforniaUnited States
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Tektronix5,000 - 9,999BeavertonOregonUnited States
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Orient Electronics5,000 - 9,999LahorePunjabPakistan
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Zillum5,000 - 9,999ChingleputTamil NaduIndia
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UT Health San Antonio5,000 - 9,999San AntonioTexasUnited States
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MiTAC Computing Technology5,000 - 9,999NewarkCaliforniaUnited States
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Customer Experience are Crm (78), Software (73), Saas (67).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the customer-experience category fall in the company size of 20 - 49 employees (1747 companies), 0 - 9 employees (1661 companies), 100 - 249 employees (616 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for customer-experience are the United States with 2424(58.92%), India with 332(8.07%), Australia with 330(8.02%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Contact Center
Knowledge Management
Instant Messaging And Chat
Helpdesk Tools
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Zendesk Zoho Desk vs Intercom Zoho Desk vs Trustpilot.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the customer-experience?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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