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Zoho Desk

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Zoho Desk is a web-based customer service application that helps their company build stronger relationships with customers.

Customer Experience
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Market Share of Zoho Desk

Current Customer(s)

5331

Market Share (Est.)

0.57%

Ranking

#25

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16976218.18%Zoho Desk vs Zendesk
Trustpilot16083717.23%Zoho Desk vs Trustpilot
Adobe Marketing Cloud723677.75%Zoho Desk vs Adobe Marketing Cloud
Intercom661617.09%Zoho Desk vs Intercom
Freshworks345083.70%Zoho Desk vs Freshworks
Adobe Commerce Cloud307423.29%Zoho Desk vs Adobe Commerce Cloud
Podium301543.23%Zoho Desk vs Podium
Qualtrics284263.04%Zoho Desk vs Qualtrics
Campaign Monitor263152.82%Zoho Desk vs Campaign Monitor
Yotpo242252.59%Zoho Desk vs Yotpo
Smile.io218222.34%Zoho Desk vs Smile.io
Smartlook217122.33%Zoho Desk vs Smartlook
Zoho CRM205952.21%Zoho Desk vs Zoho CRM
Qualtrics Research Core200242.14%Zoho Desk vs Qualtrics Research Core
Salesforce Service Cloud149711.60%Zoho Desk vs Salesforce Service Cloud
Pendo147171.58%Zoho Desk vs Pendo
Pipedrive140821.51%Zoho Desk vs Pipedrive
Sitecore115761.24%Zoho Desk vs Sitecore
OneAll115221.23%Zoho Desk vs OneAll
Bazaarvoice80720.86%Zoho Desk vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of Zoho Desk

The top three of Zoho Desk’s competitors in the Customer Experience category are Zendesk with 18.18%, Trustpilot with 17.23%, Adobe Marketing Cloud with 7.75% market share.

Zoho Desk vs Zendesk

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Zoho Desk vs Trustpilot

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Zoho Desk vs Adobe Marketing Cloud

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Zoho Desk vs Intercom

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Zoho Desk vs Freshworks

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Zoho Desk vs Adobe Commerce Cloud

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Zoho Desk vs Podium

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Zoho Desk vs Qualtrics

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Customers of Zoho Desk

Around the world in 2024, over 5330 companies have started using Zoho Desk as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Zoho Corporation Pvt.10,000+ChingleputTamil NaduIndia
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Zoho People10,000+ChingleputTamil NaduIndia
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Zillum10,000+ChingleputTamil NaduIndia
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State Of Montana10,000+HelenaMontanaUnited States
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Brookshire Grocery10,000+TylerTexasUnited States
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University Of Hawaii10,000+HonoluluHawaiiUnited States
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Zoho5,000 - 9,999BengaluruKarnatakaIndia
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Zoho5,000 - 9,999KanchipuramTamil NaduIndia
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Zoho Corporation5,000 - 9,999ChingleputTamil NaduIndia
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Zoho5,000 - 9,999ChingleputTamil NaduIndia
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Zoho Desk Customers by Products and Services

The top three products and services offering customers that use Zoho Desk for Customer Experience are Crm (85), Saas (77), Software (77).

Customers

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Zoho Desk Customers by Employee Size

The majority of Zoho Desk's customers for the customer-experience category fall in the company size of 0 - 9 employees (1868 companies), 20 - 49 employees (1343 companies), 10 - 19 employees (904 companies).

Employee Size

Zoho Desk Customers by Geography

The top three geographies of Zoho Desk for customer-experience are the United States with 2585(60.16%), India with 391(9.10%), Australia with 304(7.07%) customers respectively.

Customers

Employees of Zoho Desk

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Also see other Products/Services by Zoho Desk in:

Helpdesk Tools
Contact Center
Knowledge Management
Instant Messaging And Chat
Customer Engagement

FAQ

Find answers to the most often asked questions by users.

Who are the top Zoho Desk competitors?

Zoho Desk’s Top competitors in the customer-experience category are Zendesk, Trustpilot, Adobe Marketing Cloud. You can view a full list of Zoho Desk competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Zoho Desk and 40,000 other technologies on the internet. You can also compare Zoho Desk and its feature with top competitors here : Zoho Desk vs Zendesk Zoho Desk vs Trustpilot Zoho Desk vs Adobe Marketing Cloud.

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What is Zoho Desk customer distribution based on company size?

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What is Zoho Desk market share in the customer-experience?

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What are the top countries that use Zoho Desk?

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What are the top industries that use Zoho Desk?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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