Question 1

What are the different markets in which
        Podium and
        Zoho Desk compete against each other?

Accepted Answer

Podium and
        Zoho Desk compete against each other in
        the Customer Experience, Instant Messaging And Chat, Contact Center, Customer Engagement, Customer Satisfaction Ratings.

Question 2

How does the market share of
        Podium
        and Zoho Desk compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Podium has a
        2.84%
        market share in comparison to
        Zoho Desk’s
        0.56%.
        Since it has a better market share coverage,
        Podium holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Zoho Desk holds the
        25th spot.

Question 3

How many customers are acquired by
        Podium and
        Zoho Desk in the
        Customer Experience segment?

Accepted Answer

Podium has
        26,452 customers and
        Zoho Desk has
        5,179 customers in the
        Customer Experience
        segment. Podium has
        21273 more customers than
        Zoho Desk in this category.

Question 4

What are the countries in which
        Podium and
        Zoho Desk has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
Zoho Desk has more customers in United States, India and Australia.

Podium Vs Zoho Desk : In-Depth Comparison

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Comparing the customer bases of Podium and Zoho Desk

Comparing the market share of Podium and Zoho Desk

Compare Podium vs Zoho Desk customers by geography

Customer Movements for this month

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