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KANA Express

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KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, ema...Read more

Customer Experience
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Market Share of KANA Express

Current Customer(s)

5

Market Share (Est.)

0.00%

Ranking

#216

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Zendesk16470717.71%KANA Express vs Zendesk
Intercom13490014.50%KANA Express vs Intercom
Trustpilot12420813.35%KANA Express vs Trustpilot
Adobe Marketing Cloud745848.02%KANA Express vs Adobe Marketing Cloud
Freshworks343043.69%KANA Express vs Freshworks
Qualtrics300453.23%KANA Express vs Qualtrics
Smartlook284003.05%KANA Express vs Smartlook
Podium264522.84%KANA Express vs Podium
Qualtrics Research Core246672.65%KANA Express vs Qualtrics Research Core
Campaign Monitor239112.57%KANA Express vs Campaign Monitor
Yotpo237472.55%KANA Express vs Yotpo
Zoho CRM195862.11%KANA Express vs Zoho CRM
Adobe Commerce Cloud189092.03%KANA Express vs Adobe Commerce Cloud
Pendo167481.80%KANA Express vs Pendo
Smile.io166851.79%KANA Express vs Smile.io
Pipedrive143531.54%KANA Express vs Pipedrive
OneAll104501.12%KANA Express vs OneAll
Sitecore92621.00%KANA Express vs Sitecore
Salesforce Service Cloud90900.98%KANA Express vs Salesforce Service Cloud
Bazaarvoice72970.78%KANA Express vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.

KANA Express vs Zendesk

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KANA Express vs Intercom

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KANA Express vs Trustpilot

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KANA Express vs Adobe Marketing Cloud

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KANA Express vs Freshworks

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KANA Express vs Qualtrics

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KANA Express vs Smartlook

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KANA Express vs Podium

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Customers of KANA Express

Around the world in 2025, over 5 companies have started using KANA Express as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Harrods10,000+LondonEnglandUnited Kingdom
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Citigroup Inc10,000+New York CityNew YorkUnited States
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Verint5,000 - 9,999MelvilleNew YorkUnited States
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LOI500 - 999LeiderdorpSouth HollandNetherlands
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Isolved Benefit Services250 - 499ColdwaterMichiganUnited States
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KANA Express Customers by Products and Services

The top three products and services offering customers that use KANA Express for Customer Experience are Fraud and Compliance Solutions (1), Commercial Banking (1), Restaurants (1).

Customers

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KANA Express Customers by Employee Size

The majority of KANA Express's customers for the customer-experience category fall in the company size of 10,000+ employees (2 companies), 5,000 - 9,999 employees (1 companies), 250 - 499 employees (1 companies).

Employee Size

KANA Express Customers by Geography

The top three geographies of KANA Express for customer-experience are the United States with 3(60.00%), United Kingdom with 1(20.00%), Netherlands with 1(20.00%) customers respectively.

Customers

Employees of KANA Express

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Also see other Products/Services by KANA Express in:

Knowledge Management
Customer Experience
Email Management

FAQ

Find answers to the most often asked questions by users.

Who are the top KANA Express competitors?

KANA Express’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of KANA Express competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KANA Express and 40,000 other technologies on the internet. You can also compare KANA Express and its feature with top competitors here : KANA Express vs Zendesk KANA Express vs Intercom KANA Express vs Trustpilot.

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What is KANA Express customer distribution based on company size?

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What is KANA Express market share in the customer-experience?

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What are the top countries that use KANA Express?

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What are the top industries that use KANA Express?

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