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KANA Express

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KANA Express is a unified, yet modular, customer service system. It provides midsize businesses with an integrated omni-channel platform for call, ema...Read more

Customer Experience
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Market Share of KANA Express

Current Customer(s)

5

Market Share (Est.)

0.00%

Ranking

#216

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Trustpilot with 18.26%, Zendesk with 18.03%, Adobe Marketing Cloud with 7.91% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Trustpilot16858318.26%KANA Express vs Trustpilot
Zendesk16648718.03%KANA Express vs Zendesk
Adobe Marketing Cloud730117.91%KANA Express vs Adobe Marketing Cloud
Intercom704487.63%KANA Express vs Intercom
Freshworks336843.65%KANA Express vs Freshworks
Qualtrics292413.17%KANA Express vs Qualtrics
Podium268242.91%KANA Express vs Podium
Campaign Monitor257702.79%KANA Express vs Campaign Monitor
Yotpo239972.60%KANA Express vs Yotpo
Adobe Commerce Cloud232322.52%KANA Express vs Adobe Commerce Cloud
Smartlook217262.35%KANA Express vs Smartlook
Smile.io215712.34%KANA Express vs Smile.io
Qualtrics Research Core208122.25%KANA Express vs Qualtrics Research Core
Zoho CRM193262.09%KANA Express vs Zoho CRM
Pendo150101.63%KANA Express vs Pendo
Salesforce Service Cloud141001.53%KANA Express vs Salesforce Service Cloud
Pipedrive135181.46%KANA Express vs Pipedrive
Sitecore115511.25%KANA Express vs Sitecore
OneAll114021.23%KANA Express vs OneAll
Bazaarvoice81720.89%KANA Express vs Bazaarvoice
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Popular Comparisons

Top Competitors and Alternatives of KANA Express

The top three of KANA Express’s competitors in the Customer Experience category are Trustpilot with 18.26%, Zendesk with 18.03%, Adobe Marketing Cloud with 7.91% market share.

KANA Express vs Trustpilot

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KANA Express vs Zendesk

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KANA Express vs Adobe Marketing Cloud

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KANA Express vs Intercom

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KANA Express vs Freshworks

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KANA Express vs Qualtrics

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KANA Express vs Podium

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KANA Express vs Campaign Monitor

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Customers of KANA Express

Around the world in 2024, over 5 companies have started using KANA Express as Customer Experience tool.

CustomersEmployee RangeCityRegionCountrySocial Links
Citigroup, Inc.10,000+New York CityNew YorkUnited States
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Harrods1,000 - 4,999LondonEnglandUnited Kingdom
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Verint Systems Inc.1,000 - 4,999MelvilleNew YorkUnited States
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LOI250 - 499LeiderdorpSouth HollandNetherlands
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Infinisource250 - 499ColdwaterMichiganUnited States
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KANA Express Customers by Products and Services

The top three products and services offering customers that use KANA Express for Customer Experience are In Company Training (1), Workforce Engagement (1), Cafes (1).

Customers

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KANA Express Customers by Employee Size

The majority of KANA Express's customers for the customer-experience category fall in the company size of 1,000 - 4,999 employees (2 companies), 250 - 499 employees (2 companies), 10,000+ employees (1 companies).

Employee Size

KANA Express Customers by Geography

The top three geographies of KANA Express for customer-experience are the United States with 3(60.00%), United Kingdom with 1(20.00%), Netherlands with 1(20.00%) customers respectively.

Customers

Employees of KANA Express

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Also see other Products/Services by KANA Express in:

Knowledge Management
Customer Experience
Email Management

FAQ

Find answers to the most often asked questions by users.

Who are the top KANA Express competitors?

KANA Express’s Top competitors in the customer-experience category are Trustpilot, Zendesk, Adobe Marketing Cloud. You can view a full list of KANA Express competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of KANA Express and 40,000 other technologies on the internet. You can also compare KANA Express and its feature with top competitors here : KANA Express vs Trustpilot KANA Express vs Zendesk KANA Express vs Adobe Marketing Cloud.

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What is KANA Express customer distribution based on company size?

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What is KANA Express market share in the customer-experience?

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What are the top countries that use KANA Express?

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What are the top industries that use KANA Express?

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Justine Lyon

Justine Lyon

Senior VP of Sales, Ally

At my previous organization we used Zoominfo and LInkedIn Navigator for contact, Bombora for intent and DiscoverOrg for account info. When I joined Ally where we use 6sense, I found it to be as valuable as all the other tools combined!

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