Question 1

What are the different markets in which
        Trustpilot and
        KANA Express compete against each other?

Accepted Answer

Trustpilot and
        KANA Express compete against each other in
        the Customer Experience, Email Management, Knowledge Management, Reputation Management.

Question 2

How does the market share of
        Trustpilot
        and KANA Express compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Trustpilot has a
        13.35%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        Trustpilot holds the
        3rd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KANA Express holds the
        216th spot.

Question 3

How many customers are acquired by
        Trustpilot and
        KANA Express in the
        Customer Experience segment?

Accepted Answer

Trustpilot has
        124,208 customers and
        KANA Express has
        5 customers in the
        Customer Experience
        segment. Trustpilot has
        124203 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        Trustpilot and
        KANA Express has more customers?

Accepted Answer

Trustpilot has more customers in United Kingdom, United States and Netherlands.
KANA Express has more customers in United States, United Kingdom and Netherlands.

Trustpilot Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of Trustpilot and KANA Express

Comparing the market share of Trustpilot and KANA Express

Compare Trustpilot vs KANA Express customers by geography

Customer Movements for this month

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