Question 1

What are the different markets in which
        OneAll and
        KANA Express compete against each other?

Accepted Answer

OneAll and
        KANA Express compete against each other in
        the Customer Experience, Data Analytics, Email Management, Knowledge Management, Single Sign-On (SSO).

Question 2

How does the market share of
        OneAll
        and KANA Express compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        OneAll has a
        1.12%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        OneAll holds the
        17th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KANA Express holds the
        216th spot.

Question 3

How many customers are acquired by
        OneAll and
        KANA Express in the
        Customer Experience segment?

Accepted Answer

OneAll has
        10,450 customers and
        KANA Express has
        5 customers in the
        Customer Experience
        segment. OneAll has
        10445 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        OneAll and
        KANA Express has more customers?

Accepted Answer

OneAll has more customers in United States, India and United Kingdom.
KANA Express has more customers in United States, United Kingdom and Netherlands.

OneAll Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of OneAll and KANA Express

Comparing the market share of OneAll and KANA Express

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