Question 1

What are the different markets in which
        Podium and
        KANA Express compete against each other?

Accepted Answer

Podium and
        KANA Express compete against each other in
        the Customer Experience, Customer Satisfaction Ratings, Email Management, Instant Messaging And Chat, Knowledge Management.

Question 2

How does the market share of
        Podium
        and KANA Express compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Podium has a
        2.84%
        market share in comparison to
        KANA Express’s
        0.00%.
        Since it has a better market share coverage,
        Podium holds the
        8th
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        KANA Express holds the
        216th spot.

Question 3

How many customers are acquired by
        Podium and
        KANA Express in the
        Customer Experience segment?

Accepted Answer

Podium has
        26,452 customers and
        KANA Express has
        5 customers in the
        Customer Experience
        segment. Podium has
        26447 more customers than
        KANA Express in this category.

Question 4

What are the countries in which
        Podium and
        KANA Express has more customers?

Accepted Answer

Podium has more customers in United States, Australia and Canada.
KANA Express has more customers in United States, United Kingdom and Netherlands.

Podium Vs KANA Express : In-Depth Comparison

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Comparing the customer bases of Podium and KANA Express

Comparing the market share of Podium and KANA Express

Compare Podium vs KANA Express customers by geography

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