Alida
Alida is a customer experience management and customer insights platform. Alida helps customer-obsessed brands transform customer, product, employee, ...Read more
Market Share of Alida
Current Customer(s)
57
Market Share (Est.)
0.01%
Ranking
#132
Top Competitors and Alternatives of Alida
The top three of Alida’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 164707 | 17.71% | Alida vs Zendesk |
| Intercom | 134900 | 14.50% | Alida vs Intercom |
| Trustpilot | 124208 | 13.35% | Alida vs Trustpilot |
| Adobe Marketing Cloud | 74584 | 8.02% | Alida vs Adobe Marketing Cloud |
| Freshworks | 34304 | 3.69% | Alida vs Freshworks |
| Qualtrics | 30045 | 3.23% | Alida vs Qualtrics |
| Smartlook | 28400 | 3.05% | Alida vs Smartlook |
| Podium | 26452 | 2.84% | Alida vs Podium |
| Qualtrics Research Core | 24667 | 2.65% | Alida vs Qualtrics Research Core |
| Campaign Monitor | 23911 | 2.57% | Alida vs Campaign Monitor |
| Yotpo | 23747 | 2.55% | Alida vs Yotpo |
| Zoho CRM | 19586 | 2.11% | Alida vs Zoho CRM |
| Adobe Commerce Cloud | 18909 | 2.03% | Alida vs Adobe Commerce Cloud |
| Pendo | 16748 | 1.80% | Alida vs Pendo |
| Smile.io | 16685 | 1.79% | Alida vs Smile.io |
| Pipedrive | 14353 | 1.54% | Alida vs Pipedrive |
| OneAll | 10450 | 1.12% | Alida vs OneAll |
| Sitecore | 9262 | 1.00% | Alida vs Sitecore |
| Salesforce Service Cloud | 9090 | 0.98% | Alida vs Salesforce Service Cloud |
| Bazaarvoice | 7297 | 0.78% | Alida vs Bazaarvoice |
Popular Comparisons
Top Competitors and Alternatives of Alida
The top three of Alida’s competitors in the Customer Experience category are Zendesk with 17.71%, Intercom with 14.50%, Trustpilot with 13.35% market share.
Alida vs Zendesk
Alida vs Intercom
Alida vs Trustpilot
Alida vs Adobe Marketing Cloud
Alida vs Freshworks
Alida vs Qualtrics
Alida vs Smartlook
Alida vs Podium
Customers of Alida
Around the world in 2025, over 57 companies have started using Alida as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| Virgin Money | 5,000 - 9,999 | Newcastle upon Tyne | England | United Kingdom |     |
| Bank Of Montreal | 10,000+ | Toronto | Ontario | Canada | |
| J Crew Group, Inc. | 10,000+ | New York City | New York | United States | |
| Bank Of The Philippine Islands | 10,000+ | Makati City | Metro Manila | Philippines | |
| Australian Broadcasting Corporation | 10,000+ | Sydney | New South Wales | Australia | |
| 10,000+ | Sunnyvale | California | United States | | |
| OSF HealthCare | 10,000+ | Peoria | Illinois | United States | |
| Adobe, Inc. | 10,000+ | San Jose | California | United States | |
| Prudential | 10,000+ | Newark | New Jersey | United States | |
| Duke Health | 10,000+ | Durham | North Carolina | United States | |
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Alida Customers by Products and Services
The top three products and services offering customers that use Alida for Customer Experience are Insurance (5), Life Insurance (4), Accessories (4).
Customers
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Alida Customers by Employee Size
The majority of Alida's customers for the customer-experience category fall in the company size of 10,000+ employees (27 companies), 5,000 - 9,999 employees (10 companies), 1,000 - 4,999 employees (8 companies).
Employee Size
Alida Customers by Geography
The top three geographies of Alida for customer-experience are the United States with 30(54.55%), United Kingdom with 6(10.91%), Canada with 5(9.09%) customers respectively.
Customers
Employees of Alida
Also see other Products/Services by Alida in:
FAQ
Find answers to the most often asked questions by users.
Who are the top Alida competitors?
Alida’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Alida competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Alida and 40,000 other technologies on the internet. You can also compare Alida and its feature with top competitors here : Alida vs Zendesk Alida vs Intercom Alida vs Trustpilot.
What is Alida customer distribution based on company size?
What is Alida market share in the customer-experience?
What are the top countries that use Alida?
What are the top industries that use Alida?
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