Alida is a customer experience management and customer insights platform. Alida helps customer-obsessed brands transform customer, product, employee, ...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Alida’s competitors in the Customer Experience category are Zendesk with 14.11%, Intercom with 13.27%, Trustpilot with 13.14% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 183388 | 14.11% | Alida vs Zendesk |
| Intercom | 172457 | 13.27% | Alida vs Intercom |
| Trustpilot | 170711 | 13.14% | Alida vs Trustpilot |
| Adobe Experience Cloud | 117949 | 9.08% | Alida vs Adobe Experience Cloud |
| Adobe Marketing Cloud | 92389 | 7.11% | Alida vs Adobe Marketing Cloud |
| Qualtrics | 86599 | 6.66% | Alida vs Qualtrics |
| Freshworks | 36419 | 2.80% | Alida vs Freshworks |
| Qualtrics Research Core | 32056 | 2.47% | Alida vs Qualtrics Research Core |
| Smartlook | 31586 | 2.43% | Alida vs Smartlook |
| Adobe Commerce Cloud | 24941 | 1.92% | Alida vs Adobe Commerce Cloud |
| Zoho CRM | 24711 | 1.90% | Alida vs Zoho CRM |
| Pendo | 24310 | 1.87% | Alida vs Pendo |
| Podium | 23857 | 1.84% | Alida vs Podium |
| Yotpo | 20817 | 1.60% | Alida vs Yotpo |
| Pipedrive | 18766 | 1.44% | Alida vs Pipedrive |
| Campaign Monitor | 18131 | 1.40% | Alida vs Campaign Monitor |
| Smile.io | 15945 | 1.23% | Alida vs Smile.io |
| ClickTale | 14412 | 1.11% | Alida vs ClickTale |
| OneAll | 13937 | 1.07% | Alida vs OneAll |
| Genesys PureCloud | 13474 | 1.04% | Alida vs Genesys PureCloud |
Popular Comparisons
The top three of Alida’s competitors in the Customer Experience category are Zendesk with 14.11%, Intercom with 13.27%, Trustpilot with 13.14% market share.
Alida vs Zendesk
Alida vs Intercom
Alida vs Trustpilot
Alida vs Adobe Experience Cloud
Alida vs Adobe Marketing Cloud
Alida vs Qualtrics
Alida vs Freshworks
Alida vs Qualtrics Research Core
Around the world in 2026, over 84 companies have started using Alida as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| ULTA | 10,000+ | Bolingbrook | Illinois | United States | |
| Lululemon Athletica | 10,000+ | Vancouver | British Columbia | Canada | |
| VMware | 10,000+ | Palo Alto | California | United States | |
| Autodesk | 10,000+ | San Francisco | California | United States | |
| Red Bull | 10,000+ | Fuschl am See | Salzburg | Austria | |
| IndiGo | 10,000+ | Gurgaon | Haryana | India | |
| Highmark | 10,000+ | Pittsburgh | Pennsylvania | United States | |
| RTL Group | 10,000+ | Luxembourg | Luxembourg | Luxembourg | |
| Duke Health | 10,000+ | Durham | North Carolina | United States | |
| Bank Of Montreal | 10,000+ | Toronto | Ontario | Canada |
The top three products and services offering customers that use Alida for Customer Experience are Accessories (7), Digital Media (5), Content Creation (5).
Customers
The majority of Alida's customers for the customer-experience category fall in the company size of 10,000+ employees (35 companies), 1,000 - 4,999 employees (16 companies), 5,000 - 9,999 employees (14 companies).
Employee Size
The top three geographies of Alida for customer-experience are the United States with 42(57.53%), Canada with 8(10.96%), United Kingdom with 6(8.22%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Alida competitors?
Alida’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Alida competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Alida and 40,000 other technologies on the internet. You can also compare Alida and its feature with top competitors here : Alida vs Zendesk Alida vs Intercom Alida vs Trustpilot.
What is Alida customer distribution based on company size?
What is Alida market share in the customer-experience?
What are the top countries that use Alida?
What are the top industries that use Alida?
Close deals faster by understanding your clients well. Know their technology stack, contract renewal date, top decision-makers, hiring trends, and top company news in one place.
Get a demo