Alida is a customer experience management and customer insights platform. Alida helps customer-obsessed brands transform customer, product, employee, ...Read more
Current Customer(s)
Market Share (Est.)
Ranking
The top three of Alida’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
| Technology | Domains | Market Share (Est.) | Versus page |
|---|---|---|---|
| Zendesk | 180414 | 14.18% | Alida vs Zendesk |
| Intercom | 161360 | 12.68% | Alida vs Intercom |
| Trustpilot | 159053 | 12.50% | Alida vs Trustpilot |
| Adobe Marketing Cloud | 86000 | 6.76% | Alida vs Adobe Marketing Cloud |
| Qualtrics | 82255 | 6.46% | Alida vs Qualtrics |
| Adobe Experience Cloud | 80941 | 6.36% | Alida vs Adobe Experience Cloud |
| Freshworks | 41343 | 3.25% | Alida vs Freshworks |
| Adobe Commerce Cloud | 40583 | 3.19% | Alida vs Adobe Commerce Cloud |
| Smartlook | 31707 | 2.49% | Alida vs Smartlook |
| Zoho CRM | 31668 | 2.49% | Alida vs Zoho CRM |
| Qualtrics Research Core | 28423 | 2.23% | Alida vs Qualtrics Research Core |
| Pendo | 25756 | 2.02% | Alida vs Pendo |
| Pipedrive | 22473 | 1.77% | Alida vs Pipedrive |
| Podium | 21655 | 1.70% | Alida vs Podium |
| Yotpo | 21154 | 1.66% | Alida vs Yotpo |
| Campaign Monitor | 18600 | 1.46% | Alida vs Campaign Monitor |
| ClickTale | 16109 | 1.27% | Alida vs ClickTale |
| Salesforce Service Cloud | 15895 | 1.25% | Alida vs Salesforce Service Cloud |
| Smile.io | 13741 | 1.08% | Alida vs Smile.io |
| OneAll | 13499 | 1.06% | Alida vs OneAll |
Popular Comparisons
The top three of Alida’s competitors in the Customer Experience category are Zendesk with 14.18%, Intercom with 12.68%, Trustpilot with 12.50% market share.
Alida vs Zendesk
Alida vs Intercom
Alida vs Trustpilot
Alida vs Adobe Marketing Cloud
Alida vs Qualtrics
Alida vs Adobe Experience Cloud
Alida vs Freshworks
Alida vs Adobe Commerce Cloud
Around the world in 2026, over 80 companies have started using Alida as Customer Experience tool.
| Customers | Employee Range | City | Region | Country | Social Links |
|---|---|---|---|---|---|
| 7-Eleven | 10,000+ | Irving | Texas | United States | |
| Autodesk | 10,000+ | San Francisco | California | United States | |
| Warner Bros. Discovery | 10,000+ | New York City | New York | United States | |
| Lululemon Athletica | 10,000+ | Vancouver | British Columbia | Canada | |
| VMware | 10,000+ | Palo Alto | California | United States | |
| KONE | 10,000+ | Espoo | Uusimaa | Finland | |
| Experian | 10,000+ | Costa Mesa | California | United States | |
| Canadian Tire Corporation | 10,000+ | Toronto | Ontario | Canada | |
| Red Bull | 10,000+ | Fuschl am See | Salzburg | Austria | |
| 10,000+ | Sunnyvale | California | United States |
The top three products and services offering customers that use Alida for Customer Experience are Wealth Management (6), Accessories (6), Insurance (5).
Customers
The majority of Alida's customers for the customer-experience category fall in the company size of 10,000+ employees (34 companies), 1,000 - 4,999 employees (14 companies), 5,000 - 9,999 employees (13 companies).
Employee Size
The top three geographies of Alida for customer-experience are the United States with 38(54.29%), Canada with 9(12.86%), Australia with 7(10.00%) customers respectively.
Customers
Find answers to the most often asked questions by users.
Who are the top Alida competitors?
Alida’s Top competitors in the customer-experience category are Zendesk, Intercom, Trustpilot. You can view a full list of Alida competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Alida and 40,000 other technologies on the internet. You can also compare Alida and its feature with top competitors here : Alida vs Zendesk Alida vs Intercom Alida vs Trustpilot.
What is Alida customer distribution based on company size?
What is Alida market share in the customer-experience?
What are the top countries that use Alida?
What are the top industries that use Alida?
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