Question 1

What are the different markets in which
        Intercom and
        Alida compete against each other?

Accepted Answer

Intercom and
        Alida compete against each other in
        the Customer Experience, Communication, Customer Engagement, Instant Messaging And Chat, Live Chat.

Question 2

How does the market share of
        Intercom
        and Alida compare in the
        Customer Experience market?

Accepted Answer

In the Customer Experience market,
        Intercom has a
        13.06%
        market share in comparison to
        Alida’s
        0.01%.
        Since it has a better market share coverage,
        Intercom holds the
        2nd
        spot in 6sense's Market Share Ranking Index for
        the Customer Experience category, while
        Alida holds the
        137th spot.

Question 3

How many customers are acquired by
        Intercom and
        Alida in the
        Customer Experience segment?

Accepted Answer

Intercom has
        165,242 customers and
        Alida has
        74 customers in the
        Customer Experience
        segment. Intercom has
        165168 more customers than
        Alida in this category.

Question 4

What are the countries in which
        Intercom and
        Alida has more customers?

Accepted Answer

Intercom has more customers in United States, United Kingdom and France.
Alida has more customers in United States, Canada and United Kingdom.

Intercom Vs Alida : In-Depth Comparison

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Comparing the customer bases of Intercom and Alida

Comparing the market share of Intercom and Alida

Compare Intercom vs Alida customers by geography

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