The 6sense GTM Maturity Model organizes around three sequential stages, 17 use cases, and a simple Crawl, Walk, Run progression model.
The Three Stages
Groundwork build your foundation
This stage establishes the basics that everything else depends on:
- Defining your ICP with precision
- Configuring buying signals to reveal in-market accounts
- Creating shared language between sales and marketing about what “qualified” means
- Integrating your core tech stack so data flows cleanly
- Ensuring your ICP accounts actually exist in your CRM with proper coverage
Some companies skip this stage because it’s not sexy. But try building a house without a foundation, and you’ll understand why skipping Groundwork leads to campaigns that target the wrong accounts, automation that personalizes to incomplete data, and reports that don’t reconcile because different systems define fields differently.
Transform Build your execution engine
Now you’re activating capabilities that generate pipeline through:
- Paid campaigns that target in-market accounts with buying stage-specific messaging
- Smart forms and personalized inbound experiences that adapt based on account data
- Automated email sequences that respond to intent signals in real-time
- Sales prospecting that activates the signals from the buying journey and intelligently engages entire buying committees
- Account-based qualification and opportunity management processes
- Automated buying committee data enrichment
- Reporting frameworks that measure account engagement rather than just lead volume
Some organizations think they’ve transformed once the data is in place. But without orchestration, insights don’t turn into impact. Skipping Transform leads to parallel motions, marketing running programs, sales running plays, and RevOps trying to reconcile the two after the fact. This stage is where insights are activated across workflows, teams align around the same buying signals, and execution becomes repeatable instead of reactive.
maximize Build your competitive moat
You’re shifting from reactive to predictive operations by:
- Deploying true 1:1 personalization across web, chatbot, and content experiences based on real-time intent and engagement data
- Using insights to optimize field programs, event targeting, and invitation sequences
- Implementing data-driven deal coaching and refined sales playbooks based on what actually drives wins rather than what feels right
- Achieving +/-5% forecast accuracy because you’re incorporating buying journey signals, building dynamic territories that adapt to market demand, and modeling capacity needs based on actual conversion data and sales activity efficiency
This is continuous optimization rather than a project with an end date. It requires executive sponsorship, advanced analytics capability, and cultural commitment to data-driven decision making. The output is sustainable competitive advantage; you’re operating at a level most competitors can’t match because they’re still stuck fixing their foundational issues.
The 18 use cases
These stages break down into 18 specific use cases, organized by function:
Notice the distribution. It’s not “marketing does ABM while everyone else watches.” It’s a cross-functional GTM motion where every team has clear ownership of specific capabilities that must work together to create a coherent buyer experience.
Crawl, Walk, Run progression
Within each use case, there are three maturity levels that represent increasing sophistication without requiring you to rebuild what came before.
Crawl is the minimum viable implementation where you’re getting the basics working: Systems are connected, definitions are agreed upon, initial workflows are in place. And you’re measuring whether it’s working.
Walk adds sophistication and scale by segmenting more granularly, adding additional data sources, creating more refined targeting, and expanding to multiple channels or use cases while measuring how well it’s working so you can optimize based on results.
Run is where it becomes a strategic advantage because you’re operating in real-time, decisions are automated based on signals, you’re continuously improving based on performance data, and you’re measuring business impact rather than just activity metrics.
The sequence matters
You can’t automate personalized email if you haven’t optimized buying signals. You’d be automating outreach to the wrong people at the wrong time.
Each use case has prerequisites. Each stage builds on the last.
Groundwork Stage
Groundwork is where you build the foundation for everything that follows. You’re preparing the ground before you build the house, establishing the basics that determine whether everything else succeeds or fails.
What you’re building: A shared understanding across your GTM organization of:
- Who you’re targeting
- How you identify buying intent
- What “qualified” means
- How data flows between systems
You’re also ensuring that your target accounts actually exist in your CRM with proper ownership and coverage. These sound simple until you actually try to get marketing, sales, and RevOps to agree on ICP criteria or discover that 40% of your “priority accounts” don’t have owners assigned.
Why this matters: Every downstream capability depends on Groundwork being solid. If your ICP definition is vague, your advertising campaigns will target the wrong accounts. If intent signals aren’t configured properly, sales’ messaging will not align with the topics accounts really care about. If your tech stack isn’t integrated, you’ll have data living in silos that never reconcile. If accounts aren’t properly covered in CRM, you can’t route or measure anything effectively.
Common challenges: The biggest challenge is that Groundwork feels like it’s slowing you down. Executives want to see campaigns launching and pipeline flowing, but you’re asking for 60-90 days to “get organized.” Marketing wants to run ads now, but you’re saying they need to wait until segments are properly defined. Sales wants leads, but you’re explaining why the definition of “qualified” needs to change.
The second challenge is that Groundwork requires uncomfortable conversations. When you try to align on ICP criteria, you’ll discover that marketing has been targeting companies that sales considers out of scope. When you map out account coverage, you’ll find gaps and overlaps that reveal territory planning problems. When you integrate systems, you’ll uncover data quality issues that everyone knew about but nobody wanted to address.
Success factors: Three things determine whether you successfully complete Groundwork:
- Executive sponsorship for doing the unglamorous work. Someone senior needs to protect the team from pressure to “just launch something” before the foundation is ready.
- Cross-functional commitment to having hard conversations about definitions, coverage, and data quality. This requires active participation from marketing and sales leadership.
- Ruthless honesty about what’s actually working versus what you wish was working. If your buying signals aren’t revealing in-market accounts, don’t pretend they are. Fix them before moving forward.
Transform Stage
Transform is where you shift from having a solid foundation to actually generating pipeline through coordinated, automated GTM motions. You’ve built the basics in Groundwork; now you’re activating capabilities that scale your reach, personalize your engagement, and generate measurable business results.
What you’re building:
- Execution capabilities that put your foundation to work
- Paid campaigns that target in-market accounts with messaging tailored to their buying stage
- Smart forms and personalized inbound experiences that adapt based on who’s visiting your site
- Email sequences that respond to intent signals in real time
- Tools and alerts to help sales to prospect intelligently across entire buying groups rather than single-threading to whoever filled out a form
- Account-based qualification so opportunities enter your pipeline with real intent data rather than just demographic scoring
- Automatic data enrichment so sales has the contacts they need
- Reporting frameworks that measure what actually matters: account engagement and progression.
Why this matters: Groundwork gave you visibility into which accounts are in-market and what they’re researching. Transform is where you research and influence buyers at scale. Without Transform capabilities, you’re stuck with manual processes:
- Sales reps individually researching accounts and crafting personalized outreach one at a time
- Marketing running broad campaigns that can’t differentiate between buying stages
- Everyone wondering why the “account-based strategy” isn’t delivering the results you expected.
Transform is also where budget becomes real. You’re paying for contact data acquisition, expanded platform usage, additional integrations, and potentially headcount to manage increased volume. You’re investing in training and enablement because new processes require new skills, and even the best technology fails without adoption.
Common challenges: The biggest mistake is trying to activate everything at once. Transform includes seven use cases, and companies often want to launch them all simultaneously to show momentum. Being intentional about phasing change will ensure your team and your culture adapts to each change. You’ll get better results by sequencing deliberately, starting with one digital advertising channel before expanding to three, proving personalized email works before building five different agents, and establishing basic opportunity management before trying to optimize your entire sales methodology.
The second mistake is measuring too early. Transform capabilities need time to generate enough data to evaluate performance. If you launch a digital advertising campaign and judge it after two weeks, you won’t have statistical significance. If you deploy personalized email and expect immediate pipeline impact, you’ll be disappointed. Give capabilities at least 60-90 days to mature before making major pivots.
The third mistake is treating Transform as a marketing project when it requires true sales partnership. Marketing can build and launch campaigns all day, but if sales isn’t equipped to handle the engaged accounts those campaigns generate, you’ll generate activity without pipeline.
Success factors: Three things determine whether you successfully complete Transform:
- Dedicated ownership for each use case. You can’t have “marketing” own all the marketing use cases as a side project; you need a demand gen manager focused on paid campaigns, someone managing email automation, and someone handling inbound optimization. Diffused responsibility leads to half-implemented capabilities.
- Sales enablement rigor. The Transform use cases that involve sales (Prospect Intelligently, Qualify & Manage Opportunities) fail without structured enablement to aid marketing and sales alignment: playbooks, training, manager reinforcement, and accountability for using new processes.
- Patience with iteration. Your first personalized email campaign won’t be perfect. Your initial digital advertising targeting will need refinement. Your opportunity qualification criteria will evolve. That’s normal. The goal is to launch, measure, learn, and optimize.
Maximize Stage
Maximize is where you shift from reactive execution to predictive optimization. You’ve built the foundation in Groundwork and activated execution capabilities in Transform; now you’re using real-time data and AI to create personalized experiences at scale, make territory and capacity decisions based on market demand rather than spreadsheets, and achieve forecast accuracy that actually helps you plan the business.
What you’re building: Advanced capabilities that turn your GTM motion into a competitive advantage.
You’re:
- Deploying 1:1 personalization across web, chatbot, and content experiences that adapt based on what each account is actively researching
- Using intent signals to optimize field programs and event strategies so your highest-value face-to-face interactions happen with the right accounts at the right time
- Implementing data-driven sales coaching and refined methodologies based on what drives wins, not what feels right
- Achieving forecast accuracy within +/- 5% because you’re incorporating buying journey signals that predict deal outcomes
- Building dynamic territories that automatically adjust based on market coverage and demand
- Modeling capacity needs based on actual conversion data rather than hoping your hiring plan matches market reality
Why this matters: Transform capabilities generate pipeline, but Maximize capabilities improve efficiency, velocity, and predictability at scale. Without Maximize, you’re manually managing what should be automated, making territory decisions once a year when they should adapt continuously, and forecasting based on rep sentiment when you could be using behavioral data.
The companies that reach Maximize maturity don’t just execute better than competitors; they operate on fundamentally different information that allows them to make smarter strategic decisions faster.
Maximize is also where ROI compounds. The investment in Groundwork and Transform starts paying sustained dividends because you’re continuously optimizing based on performance data. Your campaigns get better because you know which messages resonate. Your sales process improves because you know which behaviors correlate with wins. Your resource allocation gets smarter because you can predict where demand will emerge.
Common challenges: The biggest challenge is moving into the Maximize phase before you’re actually ready. Companies see impressive capabilities like dynamic territories or predictive forecasting and want to jump straight there, but those capabilities only work when you have clean data from solid Groundwork and consistent execution from mature Transform use cases.
Building Maximize on a shaky foundation means your predictions will be wrong, your personalization will feel broken, and your dynamic territories will create more problems than they solve.
The second challenge is treating Maximize as a destination rather than continuous improvement. There’s no finish line where you’ve “completed” Maximize and can stop iterating. At this maturity level, you’re always testing new approaches, refining existing capabilities, and adapting to market changes. The mindset shift is from “implement the use case” to “continuously optimize the system.”
The third challenge is maintaining organizational alignment as capabilities become more sophisticated. Maximize requires even tighter coordination between marketing, sales, and RevOps than Transform did. Dynamic territories only work if marketing, sales ops, and sales leadership all agree on coverage philosophy. Forecast accuracy requires sales reps to trust the data enough to incorporate it into their pipeline reviews. Personalization at scale requires content, design, and demand gen working together seamlessly.
Success factors: Three things determine whether you successfully reach and sustain Maximize maturity:
- Executive sponsorship for experimentation and iteration. Maximize requires ongoing investment in testing and optimization, which means some experiments will fail. Leadership needs to create space for learning rather than expecting every initiative to succeed immediately.
- Advanced analytics capability either in-house or through partners. Maximize use cases require people who can build predictive models, run cohort analyses, design experiments, and translate data into strategic recommendations. This isn’t entry-level marketing ops work.
- Cultural commitment to data-driven decision making where data informs strategy and tactics rather than just validating decisions already made. If your organization still makes major decisions based on HiPPO (Highest Paid Person’s Opinion) rather than performance data, Maximize capabilities won’t get used regardless of how well they’re built.
The sequence matters
You can’t automate personalized email if you haven’t optimized buying signals. You’d be automating outreach to the wrong people at the wrong time.
Each use case has prerequisites. Each stage builds on the last.
Groundwork stage
Groundwork is where you build the foundation for everything that follows. You’re preparing the ground before you build the house, establishing the basics that determine whether everything else succeeds or fails.
What you’re building: A shared understanding across your GTM organization of:
- Who you’re targeting
- How you identify buying intent
- What “qualified” means
- How data flows between systems
You’re also ensuring that your target accounts actually exist in your CRM with proper ownership and coverage. These sound simple until you try to get marketing, sales, and RevOps to agree on ICP criteria or discover that 40% of your “priority accounts” don’t have owners assigned.
Why this matters: Every downstream capability depends on Groundwork being solid. If your ICP definition is vague, your advertising campaigns will target the wrong accounts. If intent
signals aren’t configured properly, sales’ messaging will not align with the topics accounts really care about. If your tech stack isn’t integrated, you’ll have data living in silos that never reconcile.
If accounts aren’t properly covered in CRM, you can’t route or measure anything effectively.
Common challenges: The biggest challenge is that Groundwork feels like it’s slowing you down. Executives want to see campaigns launching and pipeline flowing, but you’re asking for
60-90 days to “get organized.” Marketing wants to run ads now, but you’re saying they need to wait until segments are properly defined. Sales wants leads, but you’re explaining why the definition of “qualified” needs to change.
The second challenge is that Groundwork requires uncomfortable conversations. When you try to align on ICP criteria, you’ll discover that marketing has been targeting companies that sales considers out of scope. When you map out account coverage, you’ll find gaps and overlaps that reveal territory planning problems. When you integrate systems, you’ll uncover data quality issues that everyone knew about but nobody wanted to address.
Success factors: Three things determine whether you successfully complete Groundwork:
- Executive sponsorship for doing the unglamorous work. Someone senior needs to protect the team from pressure to “just launch something” before the foundation is ready.
- Cross-functional commitment to having hard conversations about definitions, coverage, and data quality. This requires active participation from marketing and sales leadership.
- Ruthless honesty about what’s working versus what you wish was working. If your buying signals aren’t revealing in-market accounts, don’t pretend they are. Fix them before moving forward.
Transform stage
Transform is where you shift from having a solid foundation to actually generating pipeline through coordinated, automated GTM motions. You’ve built the basics in Groundwork; now you’re activating capabilities that scale your reach, personalize your engagement, and generate measurable business results.
What you’re building:
- Execution capabilities that put your foundation to work
- Paid campaigns that target in-market accounts with messaging tailored to their buying stage
- Smart forms and personalized inbound experiences that adapt based on who’s visiting your site
- Email sequences that respond to intent signals in real time
- Tools and alerts to help sales to prospect intelligently across entire buying groups rather than single-threading to whoever filled out a form
- Account-based qualification so opportunities enter your pipeline with real intent data rather than just demographic scoring
- Automatic data enrichment so sales has the contacts they need
- Reporting frameworks that measure what actually matters: account engagement and progression.
Why this matters: Groundwork gave you visibility into which accounts are in-market and what they’re researching. Transform is where you research and influence buyers at scale. Without Transform capabilities, you’re stuck with manual processes:
- Sales reps individually researching accounts and crafting personalized outreach one at a time
- Marketing running broad campaigns that can’t differentiate between buying stages
- Everyone wondering why the “account-based strategy” isn’t delivering the results you expected.
Transform is also where budget becomes real. You’re paying for contact data acquisition, expanded platform usage, additional integrations, and potentially headcount to manage increased volume. You’re investing in training and enablement because new processes require new skills, and even the best technology fails without adoption.
Common challenges: The biggest mistake is trying to activate everything at once. Transform includes seven use cases, and companies often want to launch them all simultaneously to show momentum. Being intentional about phasing change will ensure your team and your culture adapts to each change. You’ll get better results by sequencing deliberately, starting with one digital advertising channel before expanding to three, proving personalized email works before building five different agents, and establishing basic opportunity management before trying to optimize your entire sales methodology.
The second mistake is measuring too early. Transform capabilities need time to generate enough data to evaluate performance. If you launch a digital advertising campaign and judge it after two weeks, you won’t have statistical significance. If you deploy personalized email and
expect immediate pipeline impact, you’ll be disappointed. Give capabilities at least 60-90 days to mature before making major pivots.
The third mistake is treating Transform as a marketing project when it requires true sales partnership. Marketing can build and launch campaigns all day, but if sales isn’t equipped to handle the engaged accounts those campaigns generate, you’ll generate activity without
pipeline.
Success factors: Three things determine whether you successfully complete Transform:
- Dedicated ownership for each use case. You can’t have “marketing” own all the marketing use cases as a side project; you need a demand gen manager focused on paid campaigns, someone managing email automation, and someone handling inbound optimization. Diffused responsibility leads to half-implemented capabilities.
- Sales enablement rigor. The Transform use cases that involve sales (Prospect Intelligently, Qualify & Manage Opportunities) fail without structured enablement to aid marketing and sales alignment: playbooks, training, manager reinforcement, and accountability for using new processes.
- Patience with iteration. Your first personalized email campaign won’t be perfect. Your initial digital advertising targeting will need refinement. Your opportunity qualification criteria will evolve. That’s normal. The goal is to launch, measure, learn, and optimize.
Maximize stage
Maximize is where you shift from reactive execution to predictive optimization. You’ve built the foundation in Groundwork and activated execution capabilities in Transform; now you’re using real-time data and AI to create personalized experiences at scale, make territory and capacity decisions based on market demand rather than spreadsheets, and achieve forecast accuracy that actually helps you plan the business.
What you’re building: Advanced capabilities that turn your GTM motion into a competitive advantage.
You’re:
- Deploying 1:1 personalization across web, chatbot, and content experiences that adapt based on what each account is actively researching
- Using intent signals to optimize field programs and event strategies so your highest-value face-to-face interactions happen with the right accounts at the right time
- Implementing data-driven sales coaching and refined methodologies based on what drives wins, not what feels right
- Achieving forecast accuracy within +/- 5% because you’re incorporating buying journey signals that predict deal outcomes
- Building dynamic territories that automatically adjust based on market coverage and demand
- Modeling capacity needs based on actual conversion data rather than hoping your hiring plan matches market reality
Why this matters: Transform capabilities generate pipeline, but Maximize capabilities improve efficiency, velocity, and predictability at scale. Without Maximize, you’re manually managing
what should be automated, making territory decisions once a year when they should adapt continuously, and forecasting based on rep sentiment when you could be using behavioral data.
The companies that reach Maximize maturity don’t just execute better than competitors;
they operate on fundamentally different information that allows them to make smarter strategic decisions faster.
Maximize is also where ROI compounds. The investment in Groundwork and Transform starts paying sustained dividends because you’re continuously optimizing based on performance data. Your campaigns get better because you know which messages resonate. Your sales process improves because you know which behaviors correlate with wins. Your resource allocation gets smarter because you can predict where demand will emerge.
Common challenges: The biggest challenge is moving into the Maximize phase before you’re actually ready. Companies see impressive capabilities like dynamic territories or predictive
forecasting and want to jump straight there, but those capabilities only work when you have clean data from solid Groundwork and consistent execution from mature Transform use cases. Building Maximize on a shaky foundation means your predictions will be wrong, your personalization will feel broken, and your dynamic territories will create more problems than they solve.
The second challenge is treating Maximize as a destination rather than continuous improvement. There’s no finish line where you’ve “completed” Maximize and can stop iterating. At this maturity level, you’re always testing new approaches, refining existing capabilities, and adapting to market changes. The mindset shift is from “implement the use case” to
“continuously optimize the system.”
The third challenge is maintaining organizational alignment as capabilities become more sophisticated. Maximize requires even tighter coordination between marketing, sales, and RevOps than Transform did. Dynamic territories only work if marketing, sales ops, and sales
leadership all agree on coverage philosophy. Forecast accuracy requires sales reps to trust the data enough to incorporate it into their pipeline reviews. Personalization at scale requires content, design, and demand gen working together seamlessly.
Success factors: Three things determine whether you successfully reach and sustain
Maximize maturity:
- Executive sponsorship for experimentation and iteration. Maximize requires ongoing investment in testing and optimization, which means some experiments will fail. Leadership needs to create space for learning rather than expecting every initiative to succeed immediately.
- Advanced analytics capability either in-house or through partners. Maximize use cases require people who can build predictive models, run cohort analyses, design experiments, and translate data into strategic recommendations. This isn’t entry-level marketing ops work.
- Cultural commitment to data-driven decision making where data informs strategy and tactics rather than just validating decisions already made. If your organization still makes major decisions based on HiPPO (Highest Paid Person’s Opinion) rather than performance data, Maximize capabilities won’t get used regardless of how well they’re built.