We’ve codified the commitment we have to our customers in the 6dimensional Success Model™ — a methodology that empowers customers to unleash their full revenue potential and achieve extraordinary outcomes.
The 6sense 6dimensional™ Success Model
Multi-Dimensional Support. Transformational Results.
1. RevCity
Our vibrant 24/7 customer community where users access self-service resources, connect with peers, and get rapid responses to questions from 6sense experts.
2. Professional Development
Robust training & certification courses that empower users to master 6sense, develop highly marketable skills, and find 6sense-certified talent.
3. Peer-to-Peer Community
Regular local, regional, and virtual gatherings for customers to network, share best practices, and learn from each other. Meet thousands of fellow revenue practitioners at Breakthrough, our annual customer conference.
4. Partner Ecosystem
Our partners help customers scale programs and achieve transformational outcomes through strategic consulting, managed services, and technology integrations.
5. Professional Services
Expert guidance and hands-on support to optimize 6sense implementation and adoption, ensuring customers achieve their objectives and rapid time-to-value
6. Customer Success
A data- and customer-obsessed approach to support and engagement, with dedicated resources and services based on customer goals.
Next-level success
Combined, these six dimensions set 6sense apart as an industry leader, delivering game-changing results like:
2x
increase in average contract value
4x
increase in win rate
31%
increase in opportunity volume
40%
fewer costs to qualify opps
“This isn’t just about providing a great product. It’s about surrounding our customers with everything they need to thrive, being a catalyst for their success, and celebrating their breakthroughs every step of the way.”
This is what customer centricity looks like.
A collaborative user community
RevCity is a vibrant online community to connect with fellow customers, get expert support, and access self-service resources 24/7.
While 6sense plays a very active role in the community, the true stars are our knowledgeable users – customers can connect, collaborate, and learn from 10,000+ members.
Transformational professional development
6sense offers comprehensive training and certification programs to help users master 6sense, ABM strategy, ROI optimization, and more.
Our role-based certifications provide next-level skills for our customers’ employees — which can help them earn promotions or new roles within their orgs.
Industry-leading networking & education
6sense’s beloved peer-to-peer communities connect revenue professionals across specific roles, industries, and geographies to foster collaboration, knowledge sharing, and networking.
Breakthrough, our renowned customer conference, assembles 1,200+ experts and innovators each year to network and understand the 6sense ecosystem.
A comprehensive partner ecosystem
6sense’s partner ecosystem extends the value of our platform through access to a curated network of world-class experts and solutions.
6sense’s close relationships and collaboration ensure partners provide the support and resources customers need to maximize their ROI and drive long-term growth.
Bespoke professional services
We offer professional services to help 6sense users adopt the platform and know it inside and out. More importantly, we work with customer team members to ensure they’re learning what matters most to them.
Services include optimizing implementation and adoption, strategic planning, custom integrations, training, change management, and more.
Game-changing customer success
6sense’s Customer Success Managers guide users through onboarding, measurement, and the fastest paths to results. And they help customers navigate their revenue journeys, prioritize their efforts, and measure their success.
Our CSMs proactively monitor customers performance, unlock new use cases, and orchestrate tailored support and resources.
