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The 6sense 6dimensional™ Success Model

We’ve codified the commitment we have to our customers in the 6dimensional Success Model™ — a methodology that empowers customers to unleash their full revenue potential and achieve extraordinary outcomes.

Multi-Dimensional Support. Transformational Results.

Our 6dimensional Success Model is powered by six key programs that offer customers a thriving ecosystem, unmatched resources, and data-driven support.

6dimensional Success Model
1: RevCity

Our vibrant 24/7 customer community where users access self-service resources, connect with peers, and get rapid responses to questions from 6sense experts.

Robust training & certification courses that empower users to master 6sense, develop highly marketable skills, and find 6sense-certified talent.

Regular local, regional, and virtual gatherings for customers to network, share best practices, and learn from each other. Meet thousands of fellow revenue practitioners at Breakthrough, our annual customer conference.

Our partners help customers scale programs and achieve transformational outcomes through strategic consulting, managed services, and technology integrations.

Expert guidance and hands-on support to optimize 6sense implementation and adoption, ensuring ensure customers achieve their objectives and rapid time-to-value.

A data- and customer-obsessed approach to support and engagement, with dedicated resources and services based on customer goals.

Next-Level Success.

Combined, these six dimensions set 6sense apart as an industry leader, delivering game-changing results like:

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“This isn't just about providing a great product. It's about surrounding our customers with everything they need to thrive, being a catalyst for their success, and celebrating their breakthroughs every step of the way.”

Latané Conant

Chief Revenue Officer

This is What Customer Centricity Looks Like.

The 6dimensional Success Model offers innovative resources, support, and initiatives to empower customers at every stage of their journey.

Dimension 1

An Extensive, Collaborative User Community

RevCity is a vibrant online community to connect with fellow customers, get expert support, and access self-service resources 24/7. While 6sense plays a very active role in the community, the true stars are our knowledgeable users.

  • RevCity empowers customers to quickly find answers, share insights, and master the 6sense platform.
  • RevCity users regularly respond to posts and questions within one hour.
  • Customers can connect, collaborate, and learn from 10,000 other members.
RevCity's year-over-year user growth of 265% illustrates the immense value customers receive from connecting, collaborating, and learning from each other.”
saima rashid

Saima Rashid

SVP, Marketing & Revenue Analytics

Dimension 2

Transformational Professional Development

6sense offers comprehensive training and certification programs to help users master 6sense, ABM strategy, ROI optimization, and more. These certifications provide next-level skills for our customers’ employees — which can help them earn promotions or new roles within their orgs.

  • Our certifications present role-based learning paths, hands-on exercises, and real-world applications.
  • The program helps users advance their careers and become revenue leaders.
  • These fluent users amplify the impact of their revenue teams.
“Our efforts are creating a new generation of marketers and sellers who are data-driven, aligned, and strategic.”

Lori Mendel

Senior Learning Consultant

Dimension 3

Industry-Leading Networking & Education

6sense’s beloved peer-to-peer communities connect revenue professionals across specific roles, industries, and geographies to foster collaboration, knowledge sharing, and networking.
  • Local and virtual events help members build relationships, benchmark performance, and accelerate career growth.
  • Breakthrough, our renowned customer conference, assembles 1,200+ experts and innovators each year to network and understand the 6sense ecosystem.
  • 6sense’s other groundbreaking communities include: CMO Coffee Talk, BDR Leader Coffee Talk, and Empowered CMO Network.
“All told, our events and communities bring together thousands of revenue practitioners, thought leaders, experts, and innovators to share knowledge, exchange ideas, and grow.”
Michael George

Michael George

VP, Knowledge Management

Dimension 4

A Comprehensive Partner Ecosystem

6sense’s partner ecosystem extends the value of our platform through access to a curated network of world-class experts and solutions. Our partners offer strategic consulting, managed services, and specialized technology integrations.

  • 6sense’s close relationships and collaboration ensure partners provide the support and resources customers need to maximize their ROI and drive long-term growth.
  • Partners also provide complimentary assessments to optimize customers’ performance and identify growth opportunities.
Our partners offer a wealth of resources to help our customers achieve their unique business goals. Their wins are our wins — and that's what drives us every day.”
Jo Wright

Jo Wright

Global Head of Partnerships

Dimension 5

Bespoke Professional Services

We also offer professional tailored services to help 6sense users adopt the platform and know it inside and out. More importantly, we work with customer team members to ensure they’re learning what matters most to them.

  • Services include optimizing implementation and adoption, strategic planning, custom integrations, training, change management, and more.
  • We help customers achieve their objectives and realize rapid time-to-value.
  • And we extend the impact of their revenue organizations, driving success and accountability.
“Our mission is to be a true partner in our customers' growth and long-term success. We provide unique offerings to help them thrive.”
Scott Buswsell

Scott Buswsell

SVP, Professional Services

Dimension 6

Game-Changing Customer Success

6sense’s Customer Success Managers guide users through onboarding, measurement, and the fastest paths to results. And they help customers navigate their revenue journeys, prioritize their efforts, and measure their success.

  • Our CSMs proactively monitor customers performance, unlock new use cases, and orchestrate tailored support and resources.
  • And they drive customer-wide alignment to create positive change, break down silos, and achieve transformative results.
“Our CSMs regularly have strategic, outcome-focused conversations with customers. We proactively guide them to achieve their goals and measure success.”
Jeannine Crispino

Jeannine Crispino

VP, Head of Global Customer Success

We Get You. We Got You.

Transformational results require cutting-edge technology and the right people and optimized processes to ensure everything works in harmony. Our 6dimensional Success Model differentiates 6sense as the industry’s undisputed leader in customer-centricity, aligned with an unparalleled community of dedicated, empowered advocates.