Customer Support Services

Gain market share and customer base information about the top Customer Support Services software. Check out our list of Customer Support Services Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

63

Technologies Tracked

204608

Companies Tracked

Categories related to Customer Support Services

Customer Experience
Live Chat
Forms And Surveys
Customer Engagement
Membership Management

Top 5 Customer Support Services technologies in 2025

Over 204608 companies are using Customer Support Services tools. Freshdesk with 92.98% market share (190254 customers), Wise with 1.82% market share (3715 customers), Chaport Live Chat with 0.93% market share (1912 customers).

Technology

Market Share (Est.)

Customers

  • Freshdesk

    92.98%

    190254

  • Wise

    1.82%

    3715

  • Chaport Live Chat

    0.93%

    1912

  • Microsoft Dynamics 365 for Customer Service

    0.67%

    1369

  • OwnerListens

    0.50%

    1033

  • Others

    3.09%

    6325

  • Customer Support Services Customers by Employee Size

    The majority of Customer Support Services category falls in the company size of 20 - 49 employees (56767 companies), 100 - 249 employees (53704 companies), 0 - 9 employees (34517 companies).

    Employee Size

    Customer Support Services Customers by Geography

    Companies using Customer Support Services technology software are majorly from the United States with 96124 (57.58%), United Kingdom with 16909 (10.13%), India with 13041 (7.81%) customers respectively.

    Customers

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    Customer Support Services Customers by Industry

    Top industries that use Customer Support Services for Marketing (2676), Software Development (2428), Digital Marketing (2417).

    Customers

    Market Share for Top Customer Support Services Technologies

    Analyze the market share of popular Customer Support Services technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1Freshdesk19025492.98
    2Wise37151.82
    3Chaport Live Chat19120.93
    4Microsoft Dynamics 365 for Customer Service13690.67
    5OwnerListens10330.50
    6Agent.ai9610.47
    7HelpSite8000.39
    8ManageEngine ServiceDesk Plus5900.29
    9Salesforce Desk.com4190.20
    10Boomtown3190.16
    11Dovetail2910.14
    12Amelia2870.14
    13WebsiteAlive2470.12
    14Shipup2410.12
    15Solvvy2020.10
    16Upscope2020.10
    17Live Chat Monitoring1860.09
    18Next IT1840.09
    19Textline1750.09
    20Guru1700.08
    21Cyara1260.06
    22WORK[etc]1130.06
    23Support.com Cloud980.05
    24QnA Maker by Microsoft970.05
    25Moneypenny790.04
    26Rocketbots.io740.04
    27TaskUs480.02
    28MightyCall340.02
    29Logicbox300.01
    30Conversable270.01
    31MailClark270.01
    32AnswerConnect230.01
    33LiveChat 24/7200.01
    34Kylie.ai180.01
    35Buffer Reply180.01
    36Talkus170.01
    37Intradiem160.01
    38Echopass150.01
    39helpware140.01
    40Course Sales140.01
    41Arise Platform140.01
    42Click2Mail110.01
    43NABD System110.01
    44Enginess110.01
    45Kommunicate80.00
    46Zingaya80.00
    47Eptica80.00
    48Ruby Receptionists80.00
    49Zendesk Support Suite80.00
    50tuul70.00
    51Conversity60.00
    52Nice.Chat60.00
    53Thankful60.00
    5412Return50.00
    55DreamSupport40.00
    56wrrk40.00
    57ChannelReply30.00
    58Modria30.00
    59Kundo30.00
    6079ecommerce30.00
    61GetInChat20.00
    62Influx20.00
    63Salesforce WebToCase20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Customer Support Services software market leaders?

    Top leaders in the category for Customer Support Services software are Freshdesk, Wise, Chaport Live Chat. Here, you can view a full list of Customer Support Services tools in the market.

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    How many companies use Customer Support Services software these days?

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    Which company has the most significant market share in the Customer Support Services software space?

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    What are the top industries that usually use Customer Support Services softwares?

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    Popular Comparisons

    Freshdesk vs Wise

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