Customer Support Services

Gain market share and customer base information about the top Customer Support Services software. Check out our list of Customer Support Services Software, analyze them by marketshare, region, company size along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more.

61

Technologies Tracked

133737

Companies Tracked

Categories related to Customer Support Services

Live Chat
Customer Experience
Forms And Surveys
Membership Management
Contact Center

Top 5 Customer Support Services technologies in 2024

Over 133737 companies are using Customer Support Services tools. Freshdesk with 89.01% market share (119040 customers), Wise with 2.32% market share (3103 customers), Microsoft Dynamics 365 for Customer Service with 1.36% market share (1821 customers).

Technology

Market Share (Est.)

Customers

  • Freshdesk

    89.01%

    119040

  • Wise

    2.32%

    3103

  • Microsoft Dynamics 365 for Customer Service

    1.36%

    1821

  • Chaport Live Chat

    1.17%

    1566

  • Solvvy

    0.86%

    1147

  • Others

    5.28%

    7060

    • Customer Support Services Customers by Employee Size

    The majority of Customer Support Services category falls in the company size of 20 - 49 employees (35624 companies), 0 - 9 employees (30440 companies), 100 - 249 employees (23340 companies).

    Employee Size

    Customer Support Services Customers by Geography

    Companies using Customer Support Services technology software are majorly from the United States with 64764 (54.58%), United Kingdom with 13324 (11.23%), India with 9777 (8.24%) customers respectively.

    Customers

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    Customer Support Services Customers by Industry

    Top industries that use Customer Support Services for Marketing (2406), Software Development (2275), Digital Marketing (2197).

    Customers

    Market Share for Top Customer Support Services Technologies

    Analyze the market share of popular Customer Support Services technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

    Ranking
    Technology
    Customers
    Market share(Est.)(%)
    1Freshdesk11904089.01
    2Wise31032.32
    3Microsoft Dynamics 365 for Customer Service18211.36
    4Chaport Live Chat15661.17
    5Solvvy11470.86
    6Onestop8640.65
    7HelpSite8110.61
    8ManageEngine ServiceDesk Plus6880.51
    9Salesforce Desk.com4800.36
    10WebsiteAlive4040.30
    11Boomtown3910.29
    12Agent.ai3450.26
    13Live Chat Monitoring2850.21
    14Shipup2710.20
    15Next IT2530.19
    16Upscope2390.18
    17Amelia2290.17
    18tuul2000.15
    19Textline1980.15
    20Guru1870.14
    21QnA Maker by Microsoft1700.13
    22WORK[etc]1290.10
    23Support.com Cloud960.07
    24Moneypenny860.06
    25Rocketbots.io800.06
    26Click2Mail620.05
    27TaskUs550.04
    28LiveChat 24/7490.04
    29MailClark380.03
    30AnswerConnect370.03
    31OwnerListens340.03
    32Talkus330.02
    33Logicbox300.02
    34Thankful300.02
    35wrrk270.02
    36Buffer Reply250.02
    37Conversable210.02
    38Kylie.ai190.01
    39Arise Platform180.01
    40Enginess170.01
    41Zingaya150.01
    4212Return140.01
    43Echopass140.01
    44MightyCall130.01
    45Kommunicate120.01
    46Course Sales110.01
    47helpware100.01
    48Intradiem90.01
    49NABD System90.01
    50Ruby Receptionists90.01
    51Nice.Chat90.01
    52Eptica70.01
    53Zendesk Support Suite70.01
    5479ecommerce40.00
    55ChannelReply30.00
    56Modria30.00
    57GetInChat20.00
    58Conversity20.00
    59Kundo20.00
    60Influx20.00
    61Salesforce WebToCase20.00

    FAQ

    Find answers to the most often asked questions by users.

    Who are the top Customer Support Services software market leaders?

    Top leaders in the category for Customer Support Services software are Freshdesk, Wise, Microsoft Dynamics 365 for Customer Service. Here, you can view a full list of Customer Support Services tools in the market.

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    How many companies use Customer Support Services software these days?

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    Which company has the most significant market share in the Customer Support Services software space?

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    What are the top industries that usually use Customer Support Services softwares?

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    Choose Technologies to compare

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    Popular Comparisons

    Freshdesk vs Wise
    Freshdesk vs Microsoft Dynamics 365 for Customer Service
    Freshdesk vs Chaport Live Chat
    Wise vs Microsoft Dynamics 365 for Customer Service
    Wise vs Chaport Live Chat
    Microsoft Dynamics 365 for Customer Service vs Chaport Live Chat

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