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Support.com Cloud

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Support.com Cloud is omnichannel, cloud-based customer support software that reduces customer effort, maximizes the value customers get from products,...Read more

Customer Support Services
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Market Share of Support.com Cloud

Current Customer(s)

96

Market Share (Est.)

0.05%

Ranking

#25

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Customer Support Services category are Freshdesk with 90.90%, Agent.ai with 2.60%, Microsoft Dynamics 365 for Customer Service with 1.21% market share.

TechnologyDomainsMarket Share (Est.)Versus page
Freshdesk18198090.90%Support.com Cloud vs Freshdesk
Agent.ai52062.60%Support.com Cloud vs Agent.ai
Microsoft Dynamics 365 for Customer Service24221.21%Support.com Cloud vs Microsoft Dynamics 365 for Customer Service
Chaport Live Chat20221.01%Support.com Cloud vs Chaport Live Chat
ManageEngine ServiceDesk Plus12010.60%Support.com Cloud vs ManageEngine ServiceDesk Plus
OwnerListens11950.60%Support.com Cloud vs OwnerListens
Dovetail7300.36%Support.com Cloud vs Dovetail
HelpSite7070.35%Support.com Cloud vs HelpSite
Salesforce Desk.com6380.32%Support.com Cloud vs Salesforce Desk.com
Boomtown5010.25%Support.com Cloud vs Boomtown
Guru3680.18%Support.com Cloud vs Guru
Amelia2880.14%Support.com Cloud vs Amelia
Next IT2850.14%Support.com Cloud vs Next IT
Shipup2790.14%Support.com Cloud vs Shipup
WebsiteAlive2310.12%Support.com Cloud vs WebsiteAlive
Upscope2170.11%Support.com Cloud vs Upscope
Cyara2140.11%Support.com Cloud vs Cyara
Textline2020.10%Support.com Cloud vs Textline
QnA Maker by Microsoft1750.09%Support.com Cloud vs QnA Maker by Microsoft
Live Chat Monitoring1700.08%Support.com Cloud vs Live Chat Monitoring
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Popular Comparisons

Top Competitors and Alternatives of Support.com Cloud

The top three of Support.com Cloud’s competitors in the Customer Support Services category are Freshdesk with 90.90%, Agent.ai with 2.60%, Microsoft Dynamics 365 for Customer Service with 1.21% market share.

Support.com Cloud vs Freshdesk

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Support.com Cloud vs Agent.ai

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Support.com Cloud vs Microsoft Dynamics 365 for Customer Service

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Support.com Cloud vs Chaport Live Chat

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Support.com Cloud vs ManageEngine ServiceDesk Plus

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Support.com Cloud vs OwnerListens

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Support.com Cloud vs Dovetail

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Support.com Cloud vs HelpSite

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Customers of Support.com Cloud

Around the world in 2025, over 96 companies have started using Support.com Cloud as Customer Support Services tool.

CustomersEmployee RangeCityRegionCountrySocial Links
The Job Support100 - 249BengaluruKarnatakaIndia
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Salesforce Offshore Support100 - 249ThaneMaharashtraIndia
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Pinetree IT Solutions100 - 249SharjahAsh ShariqahUnited Arab Emirates
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actsupport - 24x7 Outsourced Web Hosting Support | Data Center Support | RIM | Customer Support100 - 249CoimbatoreTamil NaduIndia
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SparkSupport100 - 249CochinKeralaIndia
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iServerSupport100 - 249AlleppeyKeralaIndia
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All Assignment Support100 - 249AustinTexasUnited States
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CliffSupport50 - 99ThiruvananthapuramKeralaIndia
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I-tech Support, Inc.50 - 99OcoeeFloridaUnited States
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Call Computer Solutions20 - 49TallahasseeFloridaUnited States
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Support.com Cloud Customers by Products and Services

The top three products and services offering customers that use Support.com Cloud for Customer Support Services are Network Security (4), Managed It Services (4), Voip (3).

Customers

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Support.com Cloud Customers by Employee Size

The majority of Support.com Cloud's customers for the customer-support category fall in the company size of 0 - 9 employees (53 companies), 20 - 49 employees (24 companies), 10 - 19 employees (9 companies).

Employee Size

Support.com Cloud Customers by Geography

The top three geographies of Support.com Cloud for customer-support are the United States with 57(63.33%), United Kingdom with 13(14.44%), India with 11(12.22%) customers respectively.

Customers

Employees of Support.com Cloud

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Also see other Products/Services by Support.com Cloud in:

Self Service Support
Customer Support Services

FAQ

Find answers to the most often asked questions by users.

Who are the top Support.com Cloud competitors?

Support.com Cloud’s Top competitors in the customer-support category are Freshdesk, Agent.ai, Microsoft Dynamics 365 for Customer Service. You can view a full list of Support.com Cloud competitors here. 6sense uses advanced data mining and AI algorithms to track customers and competitors of Support.com Cloud and 40,000 other technologies on the internet. You can also compare Support.com Cloud and its feature with top competitors here : Support.com Cloud vs Freshdesk Support.com Cloud vs Agent.ai Support.com Cloud vs Microsoft Dynamics 365 for Customer Service.

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What is Support.com Cloud customer distribution based on company size?

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What is Support.com Cloud market share in the customer-support?

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What are the top countries that use Support.com Cloud?

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What are the top industries that use Support.com Cloud?

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